Contacting Apple

Product Purchasing & Inquiries

Apple Store

Visit the online Apple Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.

Retail Stores

Experience the digital lifestyle at any of the retail Apple Stores around the country. Find store hours and contact information for all locations.

Sales Support

Check your order status of a current Apple Store order. To make changes to an existing order, contact Apple Sales Support at 1-800-676-2775.

Find Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Find Authorized Service Providers

Use our Service Provider Locator to find an Apple Authorized Service Provider in the U.S.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Become a Consultant, Reseller or Service Provider

Join Apple as a consultant, reseller, or service provider.

Apple Rebates

View current rebates, submit a rebate request, or check the status of your rebate.

North American Corporate Contacts

United States

  • Apple Enterprise Sales
    (877) 412-7753
  • Apple Financial Services
    (800) APPLE-LN (800-277-5356)
  • Apple Government Sales
    (877) 412-7753
  • Apple Promotions/Rebates
    (877) 4-APL-PROMO (877-427-5776)
  • Apple Public Relations
    (408) 974-2042
  • Apple Software Upgrade Center
    (888) 840-8433
  • Apple Store (Consumer)
    (800) MY-APPLE (800-692-7753)
  • Apple Store (Education - Individuals)
    (800) 780-5009
  • Apple Store (Education - Schools)
    (800) 800-2775
  • Reseller Referral (Resellers, Trainers, Consultants)
    (800) 538-9696

Canada

  • Apple Store (Consumer)
    (800) MY-APPLE (800-692-7753)

Sales Support

Contact Apple Store Customer Service, iTunes Store, or MobileMe Support for questions about billing, orders, or your account. Contact Apple Photo Services for questions about prints or photo books ordered through iPhoto or Aperture.

Technical Support

Online

Visit Apple’s support site for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.

Looking for repair or service information? Use our Online Service Assistant to learn all the options for your product.

Phone

Arrange a phone call with an Apple Expert who specializes in your exact question. Talk to us now or later at your convenience. We'll even call you.

Mac, iPhone, and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac and iPhone. Online technical support for Apple products is available beyond the initial 90 days.

  • U.S. iPod and Mac technical support:
    1-800-APL-CARE (1-800-275-2273)
  • U.S. iPhone technical support:
    1-800-MY-IPHONE (1-800-694-7466)
  • Canada technical support:
    1-800-263-3394
  • See all worldwide support telephone numbers

Email

Email support is available for Apple Photo Services and selected iTunes Store questions.

Apple Retail Store

An Apple Retail Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.

Apple Authorized Service Provider

Contact an Apple Authorized Service Provider for Mac-related support and repair.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.