Contacting Apple

Product Purchasing & Enquiries

Apple Online Store

Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 8000 444 0396. Lines are open Sunday-Thursday 10:00 AM - 8:00 PM.

Sales Support

Check the status of a current Apple Online Store order. To make changes to an existing order, contact Apple Store Customer Service at 8000 444 0396. Lines are open Sunday-Thursday 10:00 AM - 8:00 PM.

How to Buy for Education

If you are a student, teacher or other education professional, visit the Apple Store for Education page or call 8000 444 0396. Lines are open Sunday-Thursday 10:00 AM - 8:00 PM.

Where to Buy

For retail services please visit our Where to Buy page.

Product & Technical Support

Browse online support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

Contact Apple Support

Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Frequently Requested Info

Apple ID Accounts

Learn more about getting an Apple ID and its benefits.

Apple Discussions

Give and get help and tips from thousands of other Apple customers on our discussion forums.

Job Opportunities

Investigate current openings, internships and more.

Media & Analyst Info

Find press releases, media contacts and more.

Investor Relations

Find information related to Apple’s financial health, including earnings releases, stock info and corporate governance guidelines.

Marketing & Communications

Request permission to use an Apple trademark or product image, or make a marketing or advertising request.

User Groups

Mix and mingle with other Apple users in your area.