For most items in our store, you can include a gift message on the packing slip — at no charge.
When you select to put an item in your cart, just select the checkbox that says “This is a gift” or “Add a free gift message.” On the Basket page, click the "Add Free Gift Message" link, enter your message, and click the "Save Message" link. If your order includes items intended for different recipients, you can enter a message for each item so that when the gifts arrive, it will be clear which item is intended for whom. At this time, the Apple Online Store does not support shipping items in a single order to multiple shipping addresses. To send gifts to different addresses, please place a new order through the Apple Online Store — one order per shipping address.
Do not worry about pricing information being displayed for gift orders. For all orders, price information is not displayed on the packing slip but is displayed on email communications and postal invoices when sent. So, if you have a gift shipped directly to family or friends, they won’t see how much it cost.
Apple Gift Package
When you order a new iPod, iPad, MacBook, MacBook Pro, or select Apple-branded software and accessories, you can add a special touch to your gift: the Apple Gift Package (subject to availability). The Apple Gift Package is a signature gift box with a red ribbon and a greeting card with your personal message.
Computer gift packaging is only available for standard configuration models of MacBook and MacBook Pro.
To add gift packaging:
- When you add an iPod, iPad, or portable Mac to your cart, just select the checkbox that says "This is a gift," and you will automatically be given the option to add gift packaging.
- When you add a gift-eligible software or accessory to your cart, you can add the Apple Gift Package on the Cart page.
Engrave Your iPod or iPad
Want to make your new iPod or iPad your own? You can engrave any model of new iPad, iPod shuffle, iPod nano, iPod classic, and iPod touch. Personalised laser engraving is only available on the Apple Online Store. Engraving is not offered on refurbished products.
After you select your iPod or iPad from the Apple Online Store, you will be offered the option to enter up to one line of text for iPod shuffle and iPod nano, and up to two lines of text for iPod classic, iPod touch, and iPad. As you type, you’ll see an image on the left side of the page that represents what your text will look like. The text will be engraved near the top, on the back of the product, just like it appears in the image.
Please make sure that everything is spelled correctly, as your engraved iPod can not be returned. You may wish to review our Sales and Refunds Policy. You may be able to make changes to the engraved text or cancel your item if the online Order Status indicates that your iPod has “Not Yet Shipped.” See the Online Self Service Section for further details.
For business gifts, employee recognition, sales incentives, client appreciation and special events, an iPod makes the perfect gift. Order any combination of the popular iPod family. Customise your iPods with your company logo or text engraving and add music with prepaid iTunes Music Cards.
Learn more about Apple Corporate Gifting and Rewards Program
For more information or to place an order, call 800 0444 1831
Apple Store Gift Cards
There are two types of gift cards that you can purchase from the Apple Online Store: Apple Store Gift Cards and iTunes Gift Cards.
Apple Store Gift Cards take the guesswork out of giving a gift. Your friends and family can choose exactly what they want from our huge collection of Mac, iPad, iPod and accessory items at the Apple Online Store.
How to Purchase Apple Store Gift Cards
Apple Store Gift Cards can be purchased from the Apple Online Store for any amount between AED 50-AED 8,000. Alternatively Apple Store Gift Cards can be purchased over the phone at 800 444 0396.
Each card can include an optional gift message. Find out more in the Gift Messaging section of online Help.
How to Use Apple Store Gift Cards
Apple Store Gift Cards can be redeemed on the Apple Online Store, or by calling 800 444 0396. Apple Store Gift Cards can only be redeemed in the country of purchase.
When using your Apple Store Gift Card at the Apple Online Store or over the phone, you'll need to provide the gift card number and PIN. Remember to keep the card in your possession until your item(s) have been delivered.
You can use up to eight Apple Store Gift Cards for one transaction at the Apple Online Store. You can also combine your Apple Store Gift Card(s) with one credit/ debit card to pay for your purchase.
Apple Store Gift Cards can be redeemed for most items on the Apple Online Store, including iPhone, iPhone accessories, and all things Mac, iPad, and iPod.
NOTE: Apple Store Gift Cards cannot be used to purchase another Apple Store Gift Card, an iTunes Gift Card, an iTunes Gift Certificate, Apple Print Products, or for purchases at the iTunes Store.
Checking Your Apple Store Gift Card Balance
You can check your Apple Store Gift Card balance by visiting Your Account or by calling 800 444 0396.
Lost or Stolen Cards
To report a lost or stolen Apple Store Gift Card, please contact Apple by telephone at 800 444 0396. Replacement cards will be issued after Apple confirms that the lost or stolen card has not been redeemed and order details have been verified. Apple is not responsible for lost or stolen gift cards.