Contact Apple Support

Online

Try our online resources for Apple product solutions, tutorials, and more.

• Browse our support pages
• Request hardware repair or parts replacement
• Check repair status
• Learn from fellow Apple customers at Apple Discussions

Email

Email support is available for iTunes Store, MobileMe, and Apple Photo Services.

• iTunes Store: Get email support for downloads, purchases, and more.
• MobileMe: Get email support for billing and account questions, MobileMe Mail, and more.
• Apple Photo Services (Hong Kong): Get email support for order status, returns, and more.
• Apple Photo Services (Singapore): Get email support for order status, returns, and more.

Phone

Mac and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac.

• See all worldwide support telephone numbers

Apple Store

An Apple Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.

• Find an Apple Store and make a reservation

Apple Authorized Service Provider

Contact an Apple Authorized Service Provider for Mac-related support and repair.

• Locate an Apple Authorized Service Provider near you