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iPod nano (1st and 2nd generation)

  • User Guide
    New to iPod? Get started here.
  • Troubleshooting Assistant
    Solutions to most common iPod issues.
  • Support Communities
    Seek help from other iPod nano users.
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How To

Troubleshooting

  • iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
Click below if your iPod displays one of these icons:

Exchanges & Extensions

  • iPod nano (1st generation) Replacement Program
Learn about other exchange and extension programs.

Service Options

Service and repair options for your product
See your support and service options based on your product and location.
Learn more

More ways to get help

  • Check your repair status
  • iPod Service Answer Center
Home Support

Shop online or find an Apple Authorised Service Provider (AASP)

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