AppleCare Pay-Per-Incident Phone Support

If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan, or another AppleCare service plan, you can purchase telephone support to cover a single incident. Choose from below options, depending on your product.

To Purchase Pay Per Incident Support

iPhone, iPod, Mac, Apple TV and Consumer Applications single incident support is available in Australia, Hong Kong, Indonesia, Malaysia, New Zealand, Singapore, Taiwan, Thailand, and Vietnam. For details about Pay Per Incident offerings, please visit the Terms and Conditions page. To purchase pay per incident support, please call your local AppleCare Support team.

AppleCare Protection Plan

Purchase an AppleCare Product and get unlimited telephone technical support and hardware coverage for the life of the plan.

*Pricing is for reference only and may change at any time at Apple's discretion and without notice.