• 1.0 out of 5 stars

    Not Super

    Bought this as i have a lot of CD's.Its so slow and after 3 days of using it it has spat out as many CD's as i have ripped. It gets near to the the end of ripping a CD and gives up and spits it out. Very disappointed looking to get another cheaper make.

  • 5.0 out of 5 stars

    Apple USB SuperDrive

    Very Good device... It's design is remarkable...

  • 1.0 out of 5 stars

    non compatible with Mac booker

    I bought this together with the MacBook Pro without DVD drive. The first time I used, it stuck DVD disc, went to store changed to a new one, stuck again. This product cannot use track pad holding with power key to start function. It is not recognized by my old macbook pro either. How can apple sell an external DVD drive product do not compatible with its own without DVD drive Macbook pro?!

    13 of 15 people found this useful

  • 5.0 out of 5 stars

    Preforms exactly as it is meant to

    My father bought this superdrive over 3 years ago when he bought a mac air. It has been used many times since then and still works as if it were brand new. I use it to watch DVDs and it works like a charm. It is fast and the small size makes it easy to use on the go. I am hoping to purchase two soon- one for me and one for my sister- due to the exceptional quality. Unlike many reviews, my experience has been awesome. There have been no problems such as the disks getting stuck, loud noises, lack of functioning, or anything else of the sort. I highly recommend this product, especially to students!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    So disappointed...

    Unlike many other reviewers, I asked for this drive as a gift so I could burn CDs from iTunes and make mixed CDs to listen to in my car. I put the first blank disc in and...nothing. I heard some whirring, but that was it. I selected a playlist, and I clicked "burn playlist to disc," but...nothing. The only way I could eject the disc was to restart my MacBook Air and then hold down the mouse when the computer booted back up. There was an icon that appeared for the drive but when I clicked on "Eject," like I said before...nothing. Why hasn't this problem been fixed with all these bad reviews??

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive A Primitive Mechanism That Doesn't Work

    Constantly, a CD gets stuck in my Apple USB SuperDrive and won't come out. One is permanently stuck now. Why does Apple not have an eject mechanism on the unit? My Windows laptop had an internal CD/DVD player which was far more efficient, and it had the eject button. I don't understand the primitive nature of the Apple unit. And I have tried every online suggestion to eject the CD down to the whole drutil command. I'd like to pry it apart and get the CD out, but can't even do that.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Love Apple, Hate the SuperDrive

    This is by far the worst designed apple product. The drive is designed with a slit opening to feed in disk and no mechanical way to eject. This would be ok if the drive function correctly but that is rare. Frequently the drive becomes obsessed with trying to process a disk and prevents the disk from ejecting, forcing you to wait 5, 10, or 15 minutes for it to decide its done with the disk. Biggest waste of money I've ever spent. I love all my other apple product, but this one I'm considering running it over with a tractor.

    31 of 31 people found this useful

  • 1.0 out of 5 stars

    More hassle than it was worth.

    Having a very limited internet connection for the foreseeable future I decided to buy a Superdrive to import new music from CDs into iTunes. The first disc worked fine but since then, I have had consistent error messages saying "the required disc cannot be found". I spent hours trying to troubleshoot the problem using the support pages, I tried loading the disk in different programs, and I even got the store to replace a CD but I have come to terms with the fact that it is the Superdrive that is not working as it should.

    The forums are full of people in the same situation as me from back in 2012 and there is still no response from Apple on the matter. Now I must make another trip back to the same hardware store and hope they accept my returned Superdrive. I am more than just a little disappointed especially considering that the only way I can justify paying the hefty price for Apple products, to myself, is that they will last longer than their counterparts.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    It runs through ITunes

    You don't get an icon of the drive on the desktop. Put in the blank CD. CD shows up. But to burn to it the files need to be in ITunes. Drag 'em into a playlist and burn the playlist as per the prompt. It works. I had one several years ago and threw it away in disgust because it looked like the Macbook didn't read it. No icon. I'm sure many have been fooled by the lack of visibility when the drive is first plugged in, and that probably could be improved upon. Not too intuitive.To eject the CD, drag the desktop CD icon into the trash. Presto.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Rubbish!!!

    Used first time / on 3-rd CD , it is stuck - tried everything - nothing helps - Proper JUNK!

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Product didn't work for 2015 imac

    My 2015 iMac didn't recognize the USB Superdrive. The product was brand new, and never used before. I plugged the Drive into the USB port, and tried putting in a CD. The Superdrive would not accept the disk, despite using more force (gently).
    Very disappointed considering my track record with apple products.

    37 of 40 people found this useful

  • 5.0 out of 5 stars

    This SuperDrive works great!

    I received shipment of my driver a week ago. After a simple plug and play I was ready to go. First off I had quite a backlog of CDs to transfer to iTunes. The first minor glitch was the method of ejection, which is not on the drive. A quick search of online manuals solved that quandary. A simple tap on the f12 key releases the CD smoothly and silently. I've already, in three days, imported over 75 discs without a single hang up. Mind you, these discs were in every quality grade imaginable. The small size of the drive is appreciated and being able to burn as well as import makes its versatility a real plus. I know that I could have bought a less expensive drive but I trust the Apple brand and I love the way it looks with my Mac mini in their brushed steel cases. Definitely a five star purchase.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    Piece of Scat!

    I probably should have known better than to buy this product about a year ago, after reading the substantial number of really bad reviews. But, as a long time fan of Apple products, I convinced myself that mine would not be a lemon. For about 50 uses (mostly importing music CDs into my iTunes library), it worked flawlessly, and I thought those reviews were incorrect.

    Now, every time I import a CD the music skips forward in high speed zzzzts. So, I'm in the market for another drive and will not be buying another version of this from Apple. Sad that after all the bad reviews there is no (apparent?) response from the company.

    If anyone knows of a reliable drive, from another company, please post here.

    50 of 52 people found this useful

  • 1.0 out of 5 stars

    Garbage Out Of The Bos

    I bought this "device" a few hours ago. I plugged it into my Mac Pro 2013 and it would not import music from any CD.

    I always get the message "The file xxx does not exist." But I can read it right from the device, so it does exist, right?

    I'm bringing that back to the Apple Store tomorrow first thing, never to touch it again.

    BTW, I can import those same CDs from my wife's old 2008 Mac Pro. The culprit: the Superdrive which is anything but super.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    OK, but not the best

    I don't use the SuperDrive on my 2013 iMac much, but recently I tried to import a CD. The import failed on the SuperDrive ("not available" error message). I imported the CD with no problem on my MacBook Pro, and burned a copy of the CD on the MacBook. I was able to import the copy with the SuperDrive on my iMac. Sometimes when I've imported other (new) CDs, the SuperDrive makes a lot of noise and takes a very long time. If it croaks I will not replace it with another SuperDrive.

    15 of 16 people found this useful

  • 5.0 out of 5 stars

    Fabulous product!!!

    The drive seemed to working fine and had no problems with it. It burns my cds and dvds very quickly with no hassle.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Replacement doesn't work.

    This is the second Superdrive I have had. To their credit, Apple replacement the first one (yesterday). Today this one doesn't work. It takes the disc, downloads, and then keeps the disc, no matter which "eject" approach I try. I can't understand why Apple has a shoddy product.

    31 of 33 people found this useful

  • 1.0 out of 5 stars

    Absolute RUBBISH

    This product is extremely flawed. This is the second time it has failed after only having it for 6 months. Sometimes it doesn't read or write data properly-very slow. Now, after purchasing for the second time, it won't eject the disc and I have tried EVERYTHING. So the disc is stuck and once again the product is a piece of junk. It is also messing up OSX where I have to force re-boot! Very very POOR!!!

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Works Fine, but don't expect too much.

    I bought this with very very low expectations.I read the reviews and I am aware of the problems. I just had to get this as a manner of last resort. Much to my surprise, it actually worked fine on importing CDs to my itunes. It was a bit slow in the beginning but it became faster after a while. Reading/playing my old burned DVDs from cdr king, china dvd-r from circa 2005 works fine. Its quiet compared to my old lacie dvd drive. Cons: No manual/force eject button, Expensive & USB cable is too short. Pros: No need to plug separately for power, quiet. Warning: Only works on macs with NO built in Optical Drive.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    catch 22 with this product, since it draws a lot of power

    it has to be plugged directly into USB on body of airbooks, will not work off of usb , which is a drag since digitized audio files cannot be saved to an external drive

    correct me if I am wrong, but I see no way around this
    wish it worked with a hub

    10 of 14 people found this useful