Sales & Product Inquiries
Apple Store
Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call 133-622.
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.
Find Apple Authorised Resellers
Use our Reseller Locator to find an Apple Authorised Reseller in Australia.
Apple Authorised Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.
Get financing for you, your business or your school
Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses. Speak with your Apple representative to learn more.
Find Authorised Training Centers
Use our Training Center Locator to find Apple Authorised Training Centres in Australia.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in Australia.
Apple Rebates
View current rebates, submit a rebate request, or check the status of your rebate.
Customer Service
Apple Store Customer Service
To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at
Australia Corporate Contacts
- Apple Enterprise Sales
1300 552 024 - Apple Government Sales
1300 550 691 - Apple Media Helpline
133 622 - Apple Store (Consumer and Education Individuals)
133 622 - Apple Store (Education Institutions)
1300 551 927 - Apple Store (Small Business)
1300 369 095 - Sponsorship Enquiries
Product & Technical Support
Browse online support
Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.
Contact Apple Support
Save time by starting your support request online and we’ll connect you to an expert.
More ways to get help:
- Contact iTunes Store support
- See all worldwide support telephone numbers
- Contact a mobile carrier
- Make an appointment at an Apple Retail Store Genius Bar
- Find an Apple Authorised Service Provider
Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.
Legal
For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.
