Terms and Conditions for each Promotion can be found online at apple.com.au/promo by clicking on the Terms and Conditions link under the promotion you're interested in. You may download the PDF document or, if available, download the Mail In Rebate form, which also includes Terms and Conditions.

1. Go to apple.com.au/promo.
2. Click the Submit Your Claim button.
3. If you purchased from the Apple Online Store, log in using the same Apple ID used to make the eligible purchase.
4. Provide your contact information and how we can reach you if we have questions about your claim.
5. Identify where your purchase was made.
   1. If you purchased from an Apple Retail Store, provide the receipt number, the date of purchase and the total amount of the purchase.
   2. If you purchased from the Apple Online Store or over the phone with Apple sales, provide the Web Order Number of the purchase.

Your claim must be submitted online within 90 days of your purchase. If you purchased from the Apple Online Store or over the phone, all of the items you purchase must have shipped before you submit your claim.

If you purchased your items from an Apple Retail Store, your register receipt has a number listed below the barcode. [If you begin the Apple Rebate online submission process, a sample receipt will be provided to help you identify your receipt number.]
View sample store receipt

Purchase the qualifying products from an eligible retailer during the promotion period that is noted on the Terms and Conditions of the rebate. If multiple qualifying products are purchased, all items must be purchased together, at the same time, and on the same receipt. Please note: Apple Online Store purchases must have the the same order number even if your items ship out separately.

Unless otherwise stated in the Terms and Conditions of the rebate, you must be an individual end-user purchaser.

Visit the Apple product promotions page and find the claim procedures for the rebate you wish to claim.

You should receive your rebate cheque within 30 days from the date we received your claim.

For hardware products, the UPC label may be located anywhere on the outside of the box and includes the part number with barcode, the serial number with barcode and the product description. For software products, the UPC label is usually located on the top or bottom flap of the product box and typically contains a part number and barcode.

If you purchased from the Apple Online Store or over the phone, your Apple Store Shipment Notification emails qualify as your receipt. Orders placed on the Apple Online Store or over the phone can ship separately, and therefore a single order may generate more than one Apple Store Shipment Notification email. Include all Shipment Notification emails pertaining to the qualifying products. Apple Store Order Acknowledgements will not be accepted.

For online or phone orders, you are not invoiced until the product ships. Therefore, your purchase date is your ship date.

In the event that a qualifying product is ordered during the promotion dates and shipped after the end of the promotion, Apple offers an additional fifteen (15) day grace period for postmark of the claim, provided that you submit your Order Acknowledgement stating that you placed the order during the promotion period.

Yes. If multiple receipts have the same Sales or Web Order Number, they satisfy the same-day and same-receipt requirement. You must submit copies of both receipts.

You can check the status of your claim at apple.com.au/promo/rebate/status.html.

To track your rebate, visit apple.com.au/promo/rebate/status.html and enter your postcode and one of the following: claim number, email address or phone number.

That is not necessary. You should claim all qualifying pairs of products at the same time. Check the Terms and Conditions of the rebate for the exact number of products allowed. You must include the required documents, including original UPC labels, as specified from each qualifying product.