• 1.0 out of 5 stars

    Too many issues.....

    • Written by from Ashland

    Setup is a pain and waiting for the SSID to broadcast takes too long. One of the ($30 additional) light bulbs burned out after 2 months (although I read they can last up to 30 years)! The two switches we bought are working well, but avoid the WEMO bulbs.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Baghad

    Losses the connection with the home network.
    I robot it and it works for few days then it losses the connectivity.
    I wish they give me my money back

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Do not buy if you have more than one home

    • Written by from CALGARY

    Very short sighted product. If you have more than one home useless you can not control switches in more than one location. For example if you put a switch in at your home and want to put a switch in at the cottage it will not accept it. It accepts the devices but does not display them and even better it locks the IOS device so you can NEVER see the other lights yet they look programed on site

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    The world according to Belkin

    • Written by from Leighton Buzzard

    Just received this WeMo switch and have tried to set it up. ...BUT it will not connect to a network where the WPA pass phrase contains spaces. You get an error advising you of this.

    Come on Belkin, you really have to be kidding me. I teach Grade 6 students who learn that adding spaces to a pass phrase is good practise because it increases the password permutations and therefore reduces vulnerability to hacking. Belkin you need to get your engineers to go rejoin Grade 6 and learn about how WPA works!

    This is not the first time in several years that I have purchased a Belkin product to find that it is non-standard and will not work with non-Belkin (or even other Belkin) devices.

    I am certainly not going to re-configure the other 46 wifi devices on my network to remove the spaces from the network pass phrase. This Belkin device is going back for a refund. In future I will avoid Belkin products.

    14 of 23 people found this useful

  • 1.0 out of 5 stars

    Good idea

    • Written by from LEVĂ„NEN

    A good advertisement of the raw product. He worked for only two weeks. Then suddenly stopped working.

    13 of 21 people found this useful

  • 1.0 out of 5 stars

    Great idea, terrible implementation

    • Written by from Brooklyn

    I have had my wemo's for a couple of months. They were very difficult to set up and all of a sudden they all failed after a couple of months and will not connect to wifi, followed all instructions no to avail - FAIL. It appears that approx 40-50% of buyers (based on amazon, engadget and other reviews) have very significant problems and are very unhappy with product and customer service.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Won't connect to my wifi

    • Written by from CEDAR RAPIDS

    This device refuses to connect to my wifi network because there's spaces in the password. Thoroughly useless.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    waste of time

    • Written by from Flower Mound

    Switch came with net cam bundle. Netcam worked but the switch never completed wifi connection and always says try later. Tried several times and gave up on it. Do not Waste your time.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    WeMo Switches and support is a desaster

    • Written by from Stuttgart

    I used WeMo switches for a long time. With every software update of the app or the firmware of the switches there came up new problems. Especialy the rules are not working as it is promised in the maual. The explanations in the manaual are reduced to the max. Nobody can really understand what is meant or the function of the rules (for example the sunset rules). But at least I got the system running. The support ist not worth the name. The answer I heard very often: "there must be a software problem and we try to find a solution". Yo´ll never get a concret answer to your proplem.

    The system itself is from it´s functions (as it should be) very good, but there are so many software buggs that everyone will earlier or later stop to use the system because it´s not reliable at all.

    Sorry to say, but the system is still in a development phase and not ready at all for a worldwide market. Improve the system, improve your people and improve your support - otherwise WeMo will keep a recomendation as a desater company.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Works as advertised

    • Written by from North York

    I received the unit as a Christmas gift. Downloaded the app for my phone. Had a bit of trouble with the app not seeing the unit at times. However, an app update fixed the issue and everything works flawlessly. Now am using IFTTT to link it to the task I'm using it for, which is cool in itself.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Was so looking forward to this

    • Written by from Winfield

    I have tried using a WEMO Insight switch for several months now. The idea and instructions make this seem like a simple device and execution. But the device just does not work. I've set and reset the rule for this thing multiple times. All I want it to do is turn on one lamp at sunset and turn it off several hours later. It only works if I turn it on manually through the app. Even though I turn it off manually before bedtime, it still comes back on.
    I tried to contact tech support and was given a bunch of run around, finally getting a message that they no longer provide support through the Belkin site.
    I should have returned this thing months ago. Thought I had a dud, but seems that others have similar problems. What's up with this?!?

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Great idea, terrible implementation

    • Written by from Deerfield

    Software is horrible. Devices turn on and off constantly. Remote access doesn't work at all. I bought it for timer feature. It never works. I have it set for 7:30 to 11:30. It comes on at 7:30 and then turns off and on frequently until 11:30. No help from company. Very frustrating product. Don't buy it.

    4 of 5 people found this useful

  • 1.0 out of 5 stars


    • Written by from Toronto

    Awful product. Good idea, but it never works.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    Firmware update issue

    • Written by from St-Jean-Sur-Richelieu

    Installed my new WeMo Switch. Connected to the wifi fine using the limited info in the package but then the app asked to do the firmware update... hours later still not completed. Ok, what now? Tried to unplug and plug back in. Left it trying all day just in case while I looked on the Belkin support site... couldn't find anything closely related to my issue. I found an unrelated issue support page that showed how to do a reset. Sure enough it worked for my problem... now it works well.

    To do reset: unplug, press the restore button on top and maintain while plugging back in and hold for about 15sec... wait for reboot and it's ready to use.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Simply does not work

    • Written by from London

    TRied 2 devices now, it just doesn't connect to tour wifi network, and I'm using a state of the art latest Apple time capsule router. All Belkin support is saying, try again. Good luck.

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    Almost perfect....

    • Written by from Forest Lake

    Have got 5 WeMo Switches and a Motion Detector and have had zero problems getting them up and working.

    Only issue seem to be that sometimes when I have pulled a switch from the PowerPoint it can lose its config......the Motion Detector keeps its config when moved.

    Also the app doesn't let me change the name or icon of a device once setup.

    Bring on the light switch and while your at it can you make them as Powerpoints so I can replace the ones I have in my wall and control them remotely....maybe even a powerboard would be cool to.

    Also the scheduling is excellent but havnt yet tried IFTTT.

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Works as advertised (I have four now!)

    • Written by from Emmitsburg

    Love my wemo’s! I purchased two more to bring my total to four. I am unsure why some folks are having the issues that they are. I can easily control my switches when I am not on my home router with no problems and set-up is fairly easy. A few times I had to start the process again but all four our great. I love having some of the switches turn on everything at once since they share the same clock. Of course, if your wi-fi is down, your switches won’t turn on. I am getting more creative with them as I go. My daughter thinks she can magically turn on the lights!

    8 of 13 people found this useful

  • 4.0 out of 5 stars

    Perfect way to light up the room

    • Written by from Austin

    Traipsing through the house in the dark to get to the light in the corner is no fun; especially when you're prone to trip on toys the dog left in your path. However, with the Belkin WeMo app I can activate the light from my iPhone ... simply brilliant. The device is inexpensive enough that I've picked up a few for other rooms and added one module with the motion detection feature to the garage.

    Setup was a breeze and I like the ability to be able to schedule on/off times. The only issue I've run into was the light came on after I turned it off manually because there was a schedule that was supposed to turn off the light a few hours later. However, I just have to remember to disable the schedule if I go to bed early; and re-enable the schedule the next day. But that's a small inconvenience. Fix this issue and I'll gladly increase my rating to 5 stars.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Love them

    • Written by from Gatineau

    I purchased 2 of them and i am loving them. it is nice to be able to turn them on and off from where ever i am. i can also set a timer for them to turn on and off when programmed.

    8 of 13 people found this useful

  • 5.0 out of 5 stars

    The perfect solution

    • Written by from Glendale

    Happy to say that unlike many reviewers here, the WEMO devices I installed work flawlessly. I did have an issue with one, but after a firmware update, that was fixed. The WEMO switches have been paired with a new Echo from Amazon too, so now all of the switches can be controlled by voice command - which just ROCKS! Love this setup.

    If you find you have trouble, here are some basic tips that allow ours to work well.

    First, make sure your wifi signal is strong and reliable. These devices rely on good wifi to work properly, and if your coverage at home is spotty, you're not going to have much success with this. We use a couple of new airport extremes, and they're working well. Measure the strength of your wifi signal with your iphone at each outlet you want to install a wemo device. That will help determine whether the location is viable or not. Next, if you're replacing an in-wall switch with a wemo switch, make sure you've wired it correctly. At first I did not, and subsequently the wemo didn't work. And finally, confirm that a device you're trying to control wemo with will turn back on when it has been turned off. Some electronics won't do that. If power goes out, they stay off until the power switch on the device is pressed again.

    2 of 2 people found this useful