• 2.0 out of 5 stars

    Poor sound quality - disappointed

    • Written by from Portland

    Tired of my colleagues complaining about the terrible voice quality they would hear when using my iPhone headset, I decided to shell out the $100 for the Voyager bluetooth headset. Unfortunately the voice quality (what the listener on the other end hears) is not very good. I get people saying I sound robotic and digitized. I always have the phone on my desk and am rarely more than 3 feet away from the phone so I don't know what could account for the terrible voice quality. As far as how they sound to my ears, they sound decent but not nearly as good as just putting the phone up to my ear - which is exactly how I'll have to make phone calls from now on once I return this device back to the Apple store from whence it came. Disappointed.

    15 of 19 people found this useful

  • 2.0 out of 5 stars

    Not bad but not great.

    • Written by from THREE HILLS

    I have both a 5 and 5s. I have two of these headsets and the charging case. Both headsets are pairs to both phones and one is in the charging case so I am never without my headset.
    When they are working well, they sound good and last a long time. The charging case ensures my headset is never dead and at least the case takes a micro USB to charge it.
    Often times though I get poor call quality if the headset is in my left ear and the phone is on my right side belt. This seems worse when am using my phone for web or other wifi related functions at the same time as a call. I have replaced phones thinking its a phone, headsets thinking it's the headset. I have concluded it's simply a case of the headset not being fully compatible with these phones. The firmware in either phone and headset does not seem to matter.
    I would not recommend this product to apple users.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    One deal-breaker

    • Written by from WEST BURLEIGH

    Just got mine via company issue. Initially features look nice, but the singular most important killer app for me is the old Voyager Pro's ability to access the iPhone's built in voice recognition with the press of the earpiece button, and say "Call the office" (all without any configuration). Very disappointing that there seems to be no way to bypass the Legend's own voice commands to get to the IOS voice recognition, other than reach for the iphone, which is illegal while driving.

    19 of 35 people found this useful

  • 2.0 out of 5 stars

    Hard to Say it is Good

    • Written by from Rogers

    I replaced a Plantronics M155 with the Plantronics Voyager after having poor bluetooth headset performance issues on phone calls (over cellular or wireless access points). No improvement. It is either the iPhone 5s, or local wireless interference. I hoped the improved tech of the Legend would help. It has not.

    3 of 6 people found this useful