• 1.0 out of 5 stars

    Third MagSafe Power Adapter -- Same problem with it fraying

    I replaced two power adapters while my MBA mid-2011 was under Apple Care. The same problem each time: it would fray near the brick. I was very careful to not let the cord pinch and never wrapped it too tightly, just like the instructions say on the Apple website. Now with my third one, which I received about a year ago right before my extended Apple Care expired, it is the same problem. Not only is it frustrating, it's dangerous. I wondered why it wasn't connecting well yesterday and could have easily shocked myself under my desk or my kids at home before seeing the wires sticking out. I wish I knew of a trustworthy alternative.

    Now I am thinking that I should reinforce whatever replacement I get with electrical tape before it becomes a problem again.

  • 2.0 out of 5 stars

    BAD QUALITY

    This charger is awful.I only use it for school and suddenly it stop working!. Now I am forced to buy an $80 charge which I'm sure it will broke next year.
    APPLE NEEDS TO REINFORCED THE QUALITY OF THESE CHARGERS. $80 for a charger is ridiculous expensive.

  • 1.0 out of 5 stars

    Shame on you Apple

    I would like to meet the person who designed and approved this cord and beat them with it. My MacBook Air (13 inch - Mid 2011) is now on it's 4th cord. The computer lives on my desk and is taken to the office once per week. The rubber on the cord just falls apart and then becomes a serious safety hazard. Another product designed to fail so the customer is continually spending. Absolute joke.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    say something, I'm giving up on you...

    Apple, I have loved you since the 80's. You've gone through your growing pains and we've lived with warts and pimples before but I feel like the passion for quality is being lost. Magsafe was a great idea but the implementation on the air is just terrible. It's so frustrating that this power connector falls off so easily. While other Magsafe connectors work well (i.e. my 17" Macbook Pro with barrel style connector) this one is poorly designed and falls off constantly. This is the first negative review I've ever given of an Apple product but It's just the beginning of many recent frustrations with Apple products.

    As the song says, "say something, I'm giving up on you."

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    appalling

    Appalling, disgraceful poor quality........ I have a cheap 20 year old computer with a better quality power pack......... truly disgraceful and an embarrassment to apple......... This one has last me around 6 months....

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Third time is not the charm.

    This will be the third time I have to pay $80 for terrible quality Apple 45W chargers. I have been a customer for 20 years and this has been one of the worst quality products.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Review

    This is my 3rd time purchasing the charger! I have to buy one every year and it is so costly. The charger always breaks at the base and I do not know why Apple though it was a good idea to make it so small and thin. This time, the charger is lasting about 7 months and I am seriously looking to purchase non-Apple products in the future.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Hopeless cable

    Off to get my third cable - even putting tape round the cable to hold it together as soon as the various splits appear (which is soon after purchase) only extends the life by a few months - And I guess what we are paying all the money for is a new adapter (£65) when it is just the (50p?) cable that splits and breaks.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    bad quality

    Bad quality product. The coord broke at the base. I really wonder how Apple could design the charger in such a stupid way. And then they want 80$ for a replacement?! Ridiculous!

    14 of 14 people found this useful

  • 3.0 out of 5 stars

    it's decent

    the only complaint i have for this is the material used for the cable that connects to the computer. the charger lasted a month short of 4 years. the only reason was because i mistreated it. i'm not sure how so many people mishandle such sensitive electronics so badly.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Bad product. Wish Apple would own up to its flawed design ...

    ... and replace it for free. I own a lot of Apple products, and this power adapter is the ONLY Apple product that has broken down on me in the past 6-7 years. The coord broke at the base (wear and tear), and having to spend $80,- to replace it is ridiculous. Any power adapter of this (lousy) caliber should cost less than $20. I guess we can all be glad that Apple has stopped shipping newer models of the Macbook Air with the Magsafe 1...

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Have to buy a new one EVERY year

    I really wish Apple could make their chargers more durable. I swear I have bought a new one every year, & I do try my best to take care of it. It just breaks so easily, & the price for 1 charger is too expensive. But what else can you do right ? Not impressed with the durability of this charger

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Horrible

    I'm done, my MacBook is at 9% and the charger won't work.
    Thank you so much apple. Thank you Apple.
    I hate you all now I have to spend $80.00 to get a new one.
    AND whats even worse, I use this computer for all my video editing!! Great job!!
    Good game!! I hate this computer and never ever get a Macbook Pro, NEVER; or it's stupid charger.
    My parents aren't going to spend 80 dollars on me for this. So thanks.
    I've lost my computer forever because you made a horrible charger, I'm switching back to Windows.

    16 of 27 people found this useful

  • 1.0 out of 5 stars

    Good design, poor manufacturing? Expensive replacement.

    I'm motivated to write to add my voice to the hundreds of others here. The plastic on my cord has broken about 2.5 cm away from the T plug. The wires below were therefore exposed and I haven't felt too safe with that (are they the earth wires?) My Air is 2 years old.
    Anyway, I baulked at the AU$129 replacement cost (this is around 10% of the price of the entire computer) so contacted Apple support.
    I explained to them that I was prepared to pay something towards a replacement, but felt that the asking price was way too high considering that it may fail again after 1 or 2 years. As others have said here, it seems like an exorbitant charge and not the quality that we pay the Apple premium for. My thoughts on the reason for the damage: Heat is generated at the MagSafe power connector. This heat is transmitted for some distance along the wires beneath the plastic. The plastic is not adequately rated for the amount of heat generated.

    To my pleasant surprise, the consultant offered to replace it for free.
    So, 100% for Apple service and design, 10% for quality of this component. I think they should be recalled as it could be a safety issue.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Awful

    I have to buy one power adapter per year . This time my battery suffered a sharp drop of energy capacity due a short that occurred in a non visible frayed cable .

    This adapter is either badly designed , badly constructed or both . Such a low quality , this is a rent.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    I don't take this charger anywhere. It simply sits on my bedside table. Still this is the second cord I have had to replace in 4 years. Seriously, there has to be a better design.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Charger fails after about a year.

    I had the same common problem where the charger just stops charging the macbook air. Cord is in perfect condition but just won't charge, I have tried everything. If I leave it plugged in for a few days it sometimes randomly charges which means I get to use it once or twice a week. I'm not falling into Apple's trap of buying a new one every 12 months...I'm not paying a subscription to use my computer.

    Do yourself a favor and don't buy a macbook air.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    cheap

    My first charger lasted a couple years, until I left it in Florida. The replacement has stopped working after 14 months. It still looks perfectly fine. One would think it has plenty of life left but it won't charge the computer. These chargers seem awfully expensive for how short lived they are.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Yearly /18 months

    This charger works great but you will be purchasing a new one on less than 18 months

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Bitten Apples Rot

    About to purchase my 3rd charger in 4 years. The second one I taped in the places where it is prone to breakage to try and prevent it, but it still managed to break under the tape. What frustrates me is that these complaints have been posted since 2011 and nothing has been done to fix this issue. No new cord designed, no one from Apple responding, etc. I know in our day and age things are purposely manufactured to be disposable so that companies can continue to bring in revenue, however, Apple is supposed to be synonymous with quality and with all these expensive gadgets they are raking in enough money without trying to get us to buy $80 chargers every year and a half. I have an iPhone, iTouch, iPad, and MacBook Air, so needless to say I'm a fan. However, it is despicable things like this this that cause me to leave a brand. . .

    Signed:
    Time for a Change

    19 of 19 people found this useful