• 1.0 out of 5 stars

    doesn't work

    have tried this device on every computer in the house and it many different types of discs and it doesn't read any of them.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Had mine for around 18mo, no problems.

    Works fine, no issues with reading/burning DVDs on my 15" MBP Retina. It definitely doesn't work well with cheap DVD blank media, has to use B-grade or higher. Can't use it with a hub, must be plugged in directly. Overall, a solid little box that does its job. Low review ratings are confusing as it's rated well elsewhere online.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Didn't even last a year

    Bought it for my daughter to use with her MacBook Pro. Didn't even last a year.

    12 of 13 people found this useful

  • 4.0 out of 5 stars

    Patience is a Virtue

    Because of the less-than-stellar reviews, I was wary about buying Apple's USB SuperDrive. But I own an iMac desktop, MacBook Pro laptop, iPhone 6, and several iPads and iPods. What other external drive would I buy?

    I had the same issue as many of the reviewers. The first disc I tried to insert, tax software, immediately popped back out. I tried a music CD and had the same result. I called Apple tech support and the problem was solved by shutting down, unplugging the power cord for 15 seconds, plugging the power cord back in and restarting. After that procedure, I successfully installed the tax software without issue, and I'm listening to a music CD as I write this review.

    I have always been a Mac person and while I'm disappointed a problem exists, I'm happy the problem was so easily solved. There is a definitely an issue with the drive that deserves a look from the engineers and designers, so I cannot give a 5-star rating. So far, it's working as expected, so I feel a 4-star rating is fair.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    A very poor product by Apple.

    i have been an apple customer for many years, but this product is very bad, I do not reccomend this product save your money.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    DUMB

    I finally gave up and bought a Samsung external DVD burner that ACTUALLY HAS AN EJECT BUTTON!!!!!!!!! And discs don't get trapped in it with no way to eject them. What a piece of garbage this Superdrive was. I can understand minimalistic and clean but Apple, really? C'mon. You put a disc in something, it's going to get stuck. Give me an eject button at least, don't make me use keyboard buttons and terminal commands that don't work 95% of the time. And this thing was SOOOOOOOOOOOO slow. The Samsung one rocks and is super quick. And I HATE all things Samsung. That's saying something.

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    Don't purchase - This drive is a dud!

    I own a LOT of Apple products - I'm a big supporter and I do all of my work on Apple products. We purchased this drive in 2016 and it has never worked! The disc DOES NOT mount, and the drive NEVER ejects the disc properly. Luckily we don't need to use many discs anymore but on the rare occasion i give it a try and it has NEVER worked! Im still an Apple user/supporter but this drive is a BIG disappointment.

    16 of 18 people found this useful

  • 2.0 out of 5 stars

    More plain than super

    I purchased this item when I got my iMac and right off the nit I regretted this purchase

    First off the cable is only 6 inches long. Ideal for a laptop but silly for an iMac

    Second as the SuperDrive needs power you cannot use a USB hub to connect or even the Thinderbolt adapter to connect the SuperDrive. Given how iMacs only have 4 USB ports the SuperDrive is not a flexible accessory.

    Third it doses not play bluray only CD and DVDs and for get HD discs as well. Given how we are at the point that 4K disc are out there it seems silly not to have bluray

    Very disappointed purchase.

    4 of 5 people found this useful

  • 4.0 out of 5 stars

    Don't believe the bad hype!

    Debated buying one of these for months, read all the reviews. Bought a samsung model and tried it out and it was impossibly slow to transfer a file on to my macbook air. Bought the Apple superdrive and it is the same speed as when the cd drive was part of the laptop. A massive difference. Totally worth the extra money to save on time and frustration when using other external hard drive - or at least the one that I compared it to which was about half way between the cheapest and most expensive models. My only feedback to Apple would be that the connecting port should be thunderbolt instead of usb.

  • 1.0 out of 5 stars

    You live and you learn

    Even if I had read the NEGATIVE reviews for the Apple USB drive,
    I still bought the USB Drive 2 years ago with my 2015-27 inch iMac,
    I must of used my drive at most 40 times since,
    I unplugged it in October when the MotherBoard of my 2015-27 inch iMac died...
    now my USB SuperDrive is dead, (and was probably for a while, but went unnoticed)...

    Bottom line, this drive isn't reliable, and overpriced.

    I won't be buying another Apple Super Drive.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Design Issue

    I bought mine today... worked first time, but I was immediately 'struck' by the inbuilt USB cable?... I've had Apple products for a while, and one thing they have a VERY BAD reputation for, is their atrocious cable$... So having a 'fixed' USB cable at the back, doesn't fill me with confidence for the future.. I fear it will be the first thing to go... and once it does?.... No more super drive?....

    Completely flabbergasted by such a design floor....

    And of course, no indication of that on the box! It wasn't like I could have found this fact out 'easily' before the purchase?... Instead of being able to 'chuck' this thing in my bag, I will now need to be constantly thinking, "once that USB cable goes, that's it!! You're screwed"..... "that will be another 129 bucks please!!".... AUD $.... "please come again...".

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Don't buy this product

    This product is useless, it won't read a disc. Don't buy it not worth your money

    8 of 11 people found this useful

  • 2.0 out of 5 stars

    Great until...

    I loved my Apple USB SuperDrive that I got for my MacBookAir that didn't have one built in. My brother got one as well about 6 months after me. Both of ours have now stopped working while watching movies on brand new DVDs within a year of buying them both over the course of a couple of months. Totally disappointed. Both times they stopped working it was very sudden and unexpected.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    SuperDive

    Works randomly, trashes many blank CD/DVD, not compatible with some Macs (old or not, doesn't matter).

    89 of 98 people found this useful

  • 1.0 out of 5 stars

    awful

    How many blank discs does it take to burn just ONE? Well, if you're using the Apple USB Superdrive, the answer is six, apparently. I've had this drive on two computers, a Mac Pro at work and another at home and it never goes smoothly. Either it can't read the disc, or says it can't get information fast enough or the drive doesn't show up. I am beyond frustrated at Mac's ongoing attempt to dictate to its users what it feels is best for them. I have to be able to burn discs for work, and with the latest driveless Mac Pros and the USB Superdrive, it's an exercise in futility. Maybe I'll find a six-for-one sale on blank discs. Ridiculous.

    209 of 217 people found this useful

  • 5.0 out of 5 stars

    BURNED OLD CD'S FLAWLESSLY

    I almost didn't buy this because of the negative reviews. I specifically wanted to use it to burn my old music cd's into my iTunes library. I have my old original Metallica, Motley Crue, Van Halen etc. cd's from my late 80's metal days and figured it might be problematic but everyone of them burned flawlessly! If that's along the lines of your intended use GO FOR IT! AWESOME DRIVE!

    50 of 53 people found this useful

  • 1.0 out of 5 stars

    Not Super

    Bought this as i have a lot of CD's.Its so slow and after 3 days of using it it has spat out as many CD's as i have ripped. It gets near to the the end of ripping a CD and gives up and spits it out. Very disappointed looking to get another cheaper make.

    38 of 43 people found this useful

  • 5.0 out of 5 stars

    Apple USB SuperDrive

    Very Good device... It's design is remarkable...

    10 of 18 people found this useful

  • 1.0 out of 5 stars

    non compatible with Mac booker

    I bought this together with the MacBook Pro without DVD drive. The first time I used, it stuck DVD disc, went to store changed to a new one, stuck again. This product cannot use track pad holding with power key to start function. It is not recognized by my old macbook pro either. How can apple sell an external DVD drive product do not compatible with its own without DVD drive Macbook pro?!

    65 of 69 people found this useful

  • 5.0 out of 5 stars

    Preforms exactly as it is meant to

    My father bought this superdrive over 3 years ago when he bought a mac air. It has been used many times since then and still works as if it were brand new. I use it to watch DVDs and it works like a charm. It is fast and the small size makes it easy to use on the go. I am hoping to purchase two soon- one for me and one for my sister- due to the exceptional quality. Unlike many reviews, my experience has been awesome. There have been no problems such as the disks getting stuck, loud noises, lack of functioning, or anything else of the sort. I highly recommend this product, especially to students!

    28 of 29 people found this useful