• 2.0 out of 5 stars

    Slows internet speed

    • Written by from Ajman

    I love apple products so much but i am very shocked on this one. The airport time capsule is very good with backups but the problem is it slows down the internet connection so badly. My internet is usually fast but with airport time capsule its so slow and also sometimes it disconnects from the devices that connects to it. Now all i do is whenever i need backup i switch it on then back up my computer or else its off and i use my normal internet to get the best speed ;'( .

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Love Apple / Even though I lost my memories PUN INTENDED! Returning Mañana

    • Written by from Stamford

    I purchased this AirPort Time Capsule as an emergency where I had to send iMac to apple so I needed to back up my files,... I got this out of box with the easy to set up feature but!!!!!!!!!! Later was warned that this device is not meant to be used as an external drive. AND,... it is a stand a lone router meaning you can't plug this device in thinking it will generate an ip address and just work. no no no honey,... I love apple till death but rocking to the beat of your own drum all the time is getting annoying. I was warned DON NOT save files to this unit like and external,... it is only meant for backing up 1 - 10 computers via time capsule AND through the use of the Wifi ofr internet. THAT is it. so after I was warned,.... now that my photos and music from since my third Mac days 2001,... and now memories and all gone. The folders are grey but damaged. Please please stop advertising this as a WiFi Router and external drive in one. it is a Wifi TimeMachine back up unit. Where is Steve when I need him

    15 of 26 people found this useful

  • 2.0 out of 5 stars

    Shorter range than previous generation

    • Written by

    I bought a new Airport time 2TB capsule to replace my last 2TB time capsule. After installation (thank you apple help) we noticed the retransmitted range was shorter. Don't know why, just an observation, nothing else changed in the house but the router.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not so great as a wireless router!

    • Written by from High Wycombe

    I have bought the AirPort Time Capsule 6 months ago and don't get me wrong it's a great solution to back up your mac but it has really weak wifi network. I have tried so many things (changing channels, moving it to another location) but it constantly fails to deliver. It doesn't really matter if it works on 2.4Ghz or 5GHz. Before I was using Sky Router and Talktalk Router and both of them was much more powerful in delivering wireless internet. Sometimes I can't get a wifi while in another room or bedroom. Standing outside just by my lounge windows where AirPort Time Capsule is located and neither iPhone or iPad can't find the wifi. Big fail for Apple.

    3 of 5 people found this useful

  • 2.0 out of 5 stars

    This packaging is an embarassment

    • Written by from Salem

    Isn't apple a company that prides itself on the presentation of a product? There is way too long of a track record reporting issues with the packaging. Unfortunately I didn't see them before I opened mine. I've converted basically 100% to apple products in the last 2 years and have been generally happy with quality.

    This story sounds like a joke but I promise it's not.

    I, like the hoards of others, opened the product 'wrong'. Due to the resistance created by designing the base of the package and the cover in such a way that little to no air can escape as the two pieces are being separated, it takes an extra bit of force remove the cover. Certainly not a lot but enough that I realized (after the fact) that I had put in a little more effort than I would have otherwise had to.

    Combine that with the fact that the recess at the base of the packaging is WAY too shallow. I measured it as an inch. The thing is holding a $300 brick with a hard drive and sharper edges. What moron thought it was a good idea to design the packaging for that piece of equipment like that? Please for the love of all that is holy make sure that guy does not ever get a chance to design a bridge. "Yeah that holes plenty deep enough, just throw the beam in. Foundations? Who needs em!"

    Anyways I opened the package and needless to say the thing tipped right off the base. My unfortunate split second reaction to seeing my brand new $300 toy brick plummeting towards a tile floor was to stick my foot out. In a 'kicking' motion if you will. Like when one is juggling a soccer ball and it takes a bad bounce. You know it's going to the ground but you make a flailing effort to revive it anyways. Maybe 1 in 5 times you make sufficient contact and the ball pops back up. I made sufficient contact alright, but my iBrick did not pop back up. I struck it flush with my bare foot, shin. It was honestly the most painful experience I've had in the last several years. It is a distinct possibility I have multiple broken bones.

    Other than that, I'm loving my time capsule so far!

    1 of 6 people found this useful

  • 2.0 out of 5 stars

    It keeps shutting off

    • Written by from Santa Ana

    It was very easy to set up and connect with the cable modem. I love how quiet it is, and of course the fact that I can back up wirelessly. However, I've had it for about a week and it has shut itself off about seven different times on different days, leaving the internet out for the entire house. I have to unplug it each time and power it up again. It's sitting on clean ceramic tile floor next to a table so I doubt it's overheating. I'm going to take it back tomorrow. Big waste of time since I backed up my 2TB iMac with Time Machine. and I will now have to set up the old router and re-pair my family's 30 or so devices to the network and extenders, etc.

    16 of 19 people found this useful

  • 2.0 out of 5 stars

    Disappointed

    • Written by from Trowbridge

    Have to say that I'm more than a little disappointed with Apple. The expected "plug it in and it just works" was just as expected . . . at first.

    My first Time Capsule was plagued with errors and I kept having trouble connecting to the drive until, after a few months, it just died.

    I'll not go into the annoyance I had trying to get someone at the Apple Store to just replace the darn thing, or at least send it off for repair - Apple's insistence in booking an appointment (next week) with someone at at the Genius Bar was just going to be a waste of my time. I had to insist on seeing the manager to just get a retail replacement i.e. my consumer rights regarding faulty products. (they wouldn't send it for repair).

    So, had the new one for a few months and, whilst time machine does indeed seem to be backing up both of our laptops, I still have great trouble being able to connect to the drive through Finder. Surely this should "just work" like most other Apple product, but it doesn't. I've tried all of the FAQs and Forums without results - therefore I remain disappointed.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Time Capsule (replaced 3 times)

    • Written by from Lorraine

    The Time Capsule (2T) has been nothing but a nightmare. You just need to negative reviews to understand why I am rating it as a lemon (disconnecting, slow to backup, unreliable, unaccessible etc.) As for the people that are finding it a true miracle, it would be interesting to know how long these people have had their unit and to which product they are comparing it to. I have two other different hard disks and they work much better than this! I should have known better that to buy something that does wi-fi and backup. I am finding that it just doesn't work!

    17 of 24 people found this useful

  • 2.0 out of 5 stars

    Not ready for prime time

    • Written by from Round Rock

    It works well when it works, but almost daily, often more than once a day, the time machine fails with a variety of error messages: disk not available, not enough space on the disk, changed identity (what could that mean?), or just "failed".

    It's WAY too much trouble for the price.

    13 of 19 people found this useful

  • 2.0 out of 5 stars

    Frustrating

    • Written by from SILVERTON

    So disappointed. Yes it works great as a backup storage. Yes it has great connectivity. Wanted both backup and to be able to move files over to as well. Could have bought another brand 2T wifi hard drive for less money that would allow me to back up AND store files. Why does apple make some things so difficult? Just like you cannot move photos to iCloud. People really want to save their photos in other places beside a flash drive and or on laptops.

    18 of 30 people found this useful

  • 2.0 out of 5 stars

    Glorified Hard Drive

    • Written by from Edinburgh

    I bought one last week was a hassle to setup, after resetting it about 5 times, powering router on and off and Macbook air as well as searching forums and emailing Apple... it finally worked. I really bought it to store masses of Films and music mostly bought from iTunes so that could stream them rather than relying on my Broadband and iCloud. However it cannot stream easily to Apple TV and every time I restart / power up iTunes changes the location of my library back to the defult it then asks do I want to reorganise etc.. and takes a further two of three minutes to update my library ... this is every time I restart or power up even though the device is constantly on. Kind of defeats the whole purpose I bought it for making it a glorified over priced hard drive.

    8 of 16 people found this useful

  • 2.0 out of 5 stars

    Ok - but glacially slow

    • Written by from London

    Installation and setup is a piece of cake.
    However, running backups are glacially and annoyingly slow. Wish I bought a device I can simply plug directly into the Mac and backup from there.
    Also, the device hangs up regularly and needs to be restarted.
    Maybe mine is just a Monday's machine, but wouldn't buy it again.

    6 of 11 people found this useful

  • 2.0 out of 5 stars

    Time Capsule Crash

    • Written by from Mount Pleasant

    I've had my Time Capsule for a little over three years now, and although it was relatively easy to set up and performed well for a while, it just crashed without warning. It has not been overworked as it just sat in the same location in my house for the entire time I've had it, but it has completely crashed. The amber light now shows constantly and it cannot be rebooted (soft or hard). I went on the forums and see that others have had the same problem and indicated that the hard drive on it is fried. So any of the data that I had backed up on the machine is also now lost forever. Given how ridiculously expensive the extended warranties are from apple (might as well just buy two units), I didn't opt for one at purchase. I would have expected better from an Apple product.

    31 of 40 people found this useful

  • 2.0 out of 5 stars

    Unreliable. Slow.

    • Written by from Fort Lee

    Small wired and wireless environment of 8 desktops (iMacs ands Mac Minis) and 8 laptops (MacBook Pros and Macbook Airs). Clean reliable AC power to all computers and devices backed up by a huge battery bank.
    Apple TimeCapsule requires frequent reboots. Gets warm.
    Made some improvements.
    Cooler environment.
    Used a external WiFi, turned off internal WiFi.
    Attached a external HDD. Did not use internal HDD.
    Used a external router for network and Internet traffic.
    Still required rebooting due to it not being recognized at times.
    The storage is never visible outside the local LAN. Even DMZing the device failed to make it discoverable from outside the LAN. Gave up on that feature.
    No local encryption feature.

    Conclusion:
    Not fit for a business environment, too slow, too unreliable, not secure.
    A Mac Mini server would be better at all those things, however much more expensive and the WiFi antenna is poor.
    To setup a workable Time Machine for a Apple environment is a bit messy and expensive.
    No solution for Macs yet for easy, fast and reliable backups.

    12 of 21 people found this useful

  • 2.0 out of 5 stars

    Good for seamless backup, wifi signal does not improve noticeably.

    • Written by from Huddersfield

    This 2TB Time Capsule is not cheap. The reviews mention it improves the signal considerably throughout the house.
    This does not happen in my experience. If your ISP broadband download speed is poor or maximum that is achievable in your area, then Time Capsule is not going to help.

    8 of 21 people found this useful

  • 2.0 out of 5 stars

    Some warnings if you have high expectations

    • Written by from Ozamiz City

    If you read the specifications you might have some high expectations of this device.
    If you think you can read/write files from your iPad or iPhone: it's not possible
    If you think you can back-up your iPad or iPhone to the TC: it's not possible... you have to connect (with a wire!!) your iPad or iPhone to your Mac...then the back-up to your Mac and then it will do a back-up to your TC. (shameful)
    If you have a TV connected to your network and you think you can stream movies from the TC HD to your TV... forget it.
    It's just an expensive back-up device with wifi router. I read from other people that the speed and range is breathtaking... but it performs no better than the wifi router supplied by the telephone company.
    A real disappointment for me.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Very Disappointed since I am a huge Apple fan

    • Written by from Old Bridge

    I was very excited and to make this purchase. I thought that this would be another perfect purchase to add to my Apple world here at home.
    I brought it home, hooked it up, set it all up, and I was excited to see how quick and easy that process was. I would say I was up and running within 20 minutes.
    I went into my family room and turned on the TV. Turned on my Apple TV and rented a movie. Too my surprise I saw major streaming issues. I thought maybe I had forgotten a step in the process, so I set it up one more time. Returned to the TV and again the streaming was less than par. I thought maybe my service provider was having an issue, but when I re-set up my old router (NetGear R6300) once again. Went to the TV room and started to watch the movie, it was perfect. I then concluded that Apple is good with the devices, but maybe needs work in the networking arena. I now have the most expensive paper weight I have ever purchased.

    Apple do yourself a favor, do not develop the Microsoft mentality, rush it to market and fix it later. There is a reason I switched from that world to yours.

    29 of 37 people found this useful

  • 2.0 out of 5 stars

    No USB 3.0

    • Written by from toledo

    Given the current state of technology and the price of this device, to not include a USB 3.0 port is absurd.

    42 of 55 people found this useful

  • 2.0 out of 5 stars

    Packaging Stinks

    • Written by from Mechanicsville

    I haven't used the product as designed but I wil say the design of the package is conducive to dropping the unit when opening. Even after i knew the limitations, I still had issues and almost dropped it after placing it back in the package until i was ready to use the product.

    8 of 60 people found this useful

  • 2.0 out of 5 stars

    Not Very Impressed... Slow to Backup on Snow Leopard

    • Written by from Beavercreek

    I spent the extra $100 to get the latest and now wish I went with the older (and cheaper) tried and true. Setup was ok, although confusing at times particulary when a screen shared auto configuration with blanks for manual settings and no clear header saying those blanks were for manual configuration. The instructions on that screen also read more like they were written for a computer programmer rather than an end user. That all being said, the real disappointment is the slow, slow, slow backup speed So far it's taken 2 hours to backup 75GB. And it seems to take 2-5 minutes to startup. What's with that? The Apple rep told me this was the latest and greatest and it is the future, but honestly it's at least five times slower than what it's replacing. Maybe it will get better after the first backup, I don't know, but right out of the box it's a disappointment for backup. The Wi-Fi seems to work good, but that's not really the main reason why I bought it. Remember, Time Machine backs up every hour and at that slow speed it's going to be running into itself If I add more than 40GB of data.

    17 of 29 people found this useful