• 2.0 out of 5 stars

    Bad product

    • Written by from Cliffside Park

    AirPort Time Capsule is the worst product apple makes, I lost all the data and now to backup my laptop again, I need to have it connected to it over 24 hours. It's extremely slow! If I had the option to return it, I would do it in a heart beat. I do not recommend this product to anyone.

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    Not the best

    • Written by from Indianapolis

    My experience with this has not been the best, I expected better for the price (I bought the latest redesigned model)

    I've just started logging every issue I have, but haven't collected enough data to use in in this review, but wanted to share my experience to date.

    The odd thing is that I bought this to replace my airport extreme router, which I was very happy with. I assumed this would be at least as good, but where my last one was very stable, this one needs to restarted every two weeks, either because it can't be found, or internet is having issue. A reboot typically fixes it, but for a $400 device, its ridiculous to walk up to it to do a manual reboot so frequently.

    Especially the 5GHz radio band (the fast band), seems to be less robust.

    Also, shortly after I had bought it, I lost a good bit of data which I was not happy about. My computer had reported that the backup had completed successfully, but when upgrading a drive and doing a restore from the Time Capsule (which was another headache), I discovered problems with my music and photo backups (I spent significant time cleaning up, integrating, and organizing these libraries, and I completely lost those and still trying to recover from that), . Any backup I do to a regular USB drive i've never had a problem (and they are easier to restore from). Its still a little mysterious to me how or why these were not successfully backed up.

    If I hadn't giving my old Airport Extreme to my sister, I would have sent this back, but now i'm kind of stuck with it. If I could do over, I would switch back to my airport extreme for a router, and just get a normal USB drive and plug that my Mac. One upside of this device over a regular USB drive is that my laptop and desktop macs can both wireless backup (hopefully next time my data will be there if I need it).

    Lastly (not my last issue, just the last one I will write about) is that i've disconnected my Nest thermostat from using this router and put it back to my AT&T 2-wire router, because I would frequently lose the ability to adjust the thermostat remotely when on the Apple network.

    So, needless to say, not my favorite apple product. The concept is great, its compact, it looks create, its wireless. If you want something that works well, I personally can't recommend this.

    17 of 19 people found this useful

  • 2.0 out of 5 stars

    Great Wireless...frustrating as HECK otherwise

    • Written by from Bellingham

    First off the bat...the wireless section is awesome...but everything else is frustrating.
    First off, IVP6 support...it is listed, but Apple has issues with IVP6, particularly with Comcast.
    Second, the Time Capsule portion. I want to shoot it. With a large caliber weapon. Constantly loses the network connections. Can't be used as a media server (Uh...Apple...Garageband awesomeness and you make a 3 TB drive that won't work to store and serve freaking media files????). I've tried every possible configuration. Been on the phone with tech support multiple times and they admit it has problems. Now it won't allow me any access to my stored files at ALL. Including my media and personal files like tax and banking info. I am going to try to figure out how to get them off with the help of tech support and exchange it for an Airport Extreme and a NAS drive. If you used it just as a backup, then fine...if it would maintain a connection. But do not buy this if you intend to put your media and other files on it as you too will be shopping for ammunition.

    12 of 13 people found this useful

  • 2.0 out of 5 stars

    Poor hard drive capabilities

    • Written by from Miller Place

    Purchased this 3tb capsule twice, first one came factory defective according to apple. Second one, works fine as a network adapter, but is way to slow for a hard drive, wifi or with ethernet. I bought it to transfer 800gb of photos onto it. moving them over to it was very difficult, seemed unstable, unreliable, and it was never doing what it said it was doing. After it taking a couple of days to transfer my photos, now when i load the shared drive through finder, it occasionally says it doesn't exist, or was disconnected from network, then i go into the airport utility and wait for it to load there and sometimes that works but not always. after it loads , you click onto the data folder which inside is my photos, which at this point takes atleast 15 mins for the previews to load. I finally get them loaded and notice theres 504 photos that the icons appear transparent, and say they are zero bytes. i check the info on the photos and they say they were created jan 1984 at 3am, and modified jan 2068. so what does that mean. anyway, i have to rate it 2 stars because for the price , its not worth the aggrivation

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    It does not support iCloud

    • Written by from San Jose

    Apparently when Apple is advertising Apple Watch, iPhone 6 and the continuity with iCloud, the AirPort Time Capsule with gigantic 3TB storage is long forgotten. The storage in this Internet device is irrelevant to any iCloud service or any applications on iOS (except a simple configuration tool!) The time capsule can do Time Machine backup, but I have no way to backup my three other iOS devices directly to it. The file copy speed is also slow, either using 1Gbps wired connection or 802.11ac, I can only get ~30MBytes/sec speed, which is slower than any other computers on my local area network. Apple, please do something to make it useful, for example, tether the 3TB storage to my iCloud Drive, and give the iOS option to backup to the AirPort Time Capsule's 3TB storage!

    10 of 18 people found this useful

  • 2.0 out of 5 stars

    ehhh for this price?

    • Written by from Raeford

    I'm really not impressed. Yes, it gives me wireless internet. Yes, most of the time I can access my files wirelessly. However, it constantly disconnects as a hard drive (leaves my internet alone) and I cannot access my files. I noticed this is a common problem so I set the device and my laptop to not go into sleep mode and this still has not fixed the issue. After a few hours of not using it, I have to unplug it or change some of the settings so it resets itself. Not what someone expects from apple or a product of this price (MBP and Time Capsule).

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Great design poor execution

    • Written by from Northwood

    This is a well designed product but the following do not work once you have set it up:
    - HP wifi printer - this was working just fine until I installed the TC 3TB. Apparently, one needs to connect it to the single USB port but that defeats the purpose of having a wifi printer!!
    - if you are using an ADSL router from Sky or BT, you cannot set up the guest network - complicated explanation but that does not work. and there is reams of information on google why that does not work

    If you are only looking for extending your wifi network and hard disk space on your home wifi then this works very well right out of the box and hence just the two stars.

    I am afraid mine is going back on Monday. I have to say this is the most underwhelming product ever to come out of Apple.

    16 of 22 people found this useful

  • 2.0 out of 5 stars

    No Thunderbolt or even USB3

    • Written by from Pymble

    Let me say from the off that the concept is brilliant and I couldn't live without it...but...incredibly it does not have a Thunderbolt connection and even more incredibly, it doesn't even have USB3 on it. Now, I had to upgrade my old 1TB Time Capsule because it was so old and I am sure you can imagine how long it took to get the info on to this new 3TB TC. There is no point in singing about Thunderbolt from the roof tops if it isn't going to be on your latest storage device. This is in need of a serious upgrade and only adding USB3 simply won't cut. I'd prefer to go back to the old design as well, but that's just a personal preference.

    Aside of the above gripes, it is tremendously practical and works well.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    No Vlan tagging support

    • Written by from Pinetop

    My provider for optic fibre internet in Malaysia only uses vlan tagging . Could apple come up with a solution for this incompatibility ? ATC does not have that feature! Btw my providers are Unifi & Maxis, and I hate bridging the ATC to my current router...

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Poor Wifi Range

    • Written by from Frisco

    Purchased new a few months ago as a replacement/upgrade to my old Netgear wifi unit. Also like the combo feature of storage plus wifi.

    I do a lot of work on my back patio so range is very important. My old Netgear unit provided plenty of range (4-5 bars) but this new Airport is much lower, usually around 2 bars and very slow.

    The unit is two rooms away from my patio and there are no obstructions. I probably should have returned the unit but kept in hope that I could somehow improve the range. The unit is about 40 ft from my patio connected to my iMac.

    The storage capability seems to work just fine but is you are looking for a solid wifi product I think I would consider other alternatives.

    27 of 38 people found this useful

  • 2.0 out of 5 stars

    Love and hate relationship

    • Written by from Columbia

    There are 2 Apple products out of MANY that I've owned that I regret purchasing. Out of the 2, I hate this one the most. As far as the wireless part of it, it is OUTSTANDING. I couldn't ask for a better wireless access point. The hard drive/storage side of it... Completely useless. My iTunes library exceeds 1TB. So I purchased the 3TB version for further expansion and also to use as my Time Machine back up. So far, I've had to delete the entire drive 3 times in just over that many months. This last time, it has TRULY be inconvenient as I'm now stationed in Korea and don't have access to my main source which I keep on a Drobo setup due to having RAID capability. If it wasn't for my Drobo, I would have lost everything twice already. I kept myself from buying the original Airport Time Capsule because I had read the consumer ratings, most of which were bad when it came to the back up drive. Apple should have fixed this problem before releasing this product. If you treasure what you plan to keep on your back up drive, DON'T buy this for that purpose.

    80 of 105 people found this useful

  • 2.0 out of 5 stars

    Still no Thunderbolt?

    • Written by from San Francisco

    My older, less expensive Firewire externals run faster.

    40 of 79 people found this useful

  • 2.0 out of 5 stars

    caused retina display to flicker

    • Written by from Saint Paul

    The moment I hooked this up, my MBP w/retina started flickering so badly I could hardly see what was on the screen. Shut off wi-fi, problem went away. Turned it back on, intense flickering again. Not sure where the problem lies, but for now I've gone back to my old time capsule.

    76 of 140 people found this useful