• 1.0 out of 5 stars

    Extremely difficult to configure

    I am so disappointed. Having been a very big fan of apple products I have recently opted to use the airport timecapsule to both act as my time machine back up and router. Basically non of my non-apple wireless products will connect to the internet, ( Bose Soundtouch and 4 TVs -Smasung and Sony) . I believe there is one 'big IP conflict' going on, but i just don't have the technical skill to solve the problems, so its been an extremely expensive mistake to drop my simple, but very effective Tricolor router, for the Apple product. If anyone is considering this produce and isn't fully technically competent int he filed of IP address processes etc then don't!!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    love love love mine

    this is amazing, i really want to get one more as i always like to have at least 2 backups.

    its super simple to use and set up, but the mine thing is that it JUST WORKS like all of apples products do.

    wifi is super quick too

    but one you'll love it

  • 2.0 out of 5 stars

    Started strong and degraded quickly

    I've had this less than two years and now, I'm fortunate to have a span of more than a few days where my wireless connectivity doesn't completely tank to little to nothing. Fortunately, I got a good deal on this so I'm not quite as jaded as others may be, though still annoyed that I'm already looking at other options after such a short period.

    I'm an Android user personally so it has also been incredibly frustrating that, even for a product that is supposed to be used by any and all, WiFi enabled devices, I have to borrow my girlfriends Macbook/iPhone to make any adjustments or do any troubleshooting. This is Apple though so that issue wasn't the least bit surprising.

    The bottom line is, a good router should be just that, a router. As is the case in many other products, when you start to bundle things together, the result is often a subpar product that can't excel at any of its features.

    Do yourself a favor and buy a router that excels at just being a router. I'm looking at the Asus 3200 myself though there are plenty of other options out there.

    6 of 8 people found this useful

  • 3.0 out of 5 stars

    Totally disappointed

    I've gone through 2 time capsules in 2 years. They die right after the warranty runs out.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    drive is failing

    noise is getting louder and louder every week;..its going to fail any time now !!!

    15 of 20 people found this useful

  • 2.0 out of 5 stars

    It broke my heart

    Was great for just under two years when fan and power began to fail...can't reapir...it's broken.

    4 of 5 people found this useful

  • 4.0 out of 5 stars

    easy to handle , but limited ....

    I use my TC 3TB in the Bridge mode and as back up drive. The main Router has a better setup and more functions( FritzBox 7490 ).
    The Wlan is fast - but normal for AC Mode. I also use an external 3TB Lan HD as backup for the TC. This setup is very fast and reliable, the TC has a good throughput rate even with several clients.

    I miss the personnel Cloud function on the TC - I would love to have my "iCloud" at home.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Expensive and lousy :(

    This will be short. Mine lasted a year, failed for no conceivable reason. I won't buy it again...why would I?!

    It's a POS, save your money, buy something for 1/10th the price.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Very disappointing

    Expensive and VERY SLOW. WiFi is slow, very slow and the transfer of data through a network cable is extremely slow. 11 hours to backup 770GB data from Macbook Pro. Really feel ripped off by this.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Fails in 3 years: hard drive and now router function

    A couple months ago the hard drive failed and only 3 years after purchase, and now lately the router itself fails. Perhaps routing fails because running without a working hard drive, but unlikely. The strict limitations of managing this devices, limited capabilities, and lack of updates, make me never want to see one of these again. There hasn't been an update since I bought this one, so not sure why Apple doesn't update this device regularly - at least let me buy a new one with better features and a better hard drive. If you expect superior products from Apple, which is reasonable, this is not one of them.

    33 of 34 people found this useful

  • 3.0 out of 5 stars

    Good wireless access point however ....

    I bought it couple years ago (actually two of them) and it used to work great, no problems whatsoever however after last firmware update it disconnects all my wireless devices 2-3 times a week! All you can do then is restart the time capsule. Please fix it Apple as its not reliable anymore.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    I have learned to trust Time Capsule backups

    After years spending too much time and effort ensuring I had a bulletproof backup I went with what had proven to be the most reliable and easy methods I had discovered. I now run two tower Time Capsules permanently attached to my work station(one connected by CAT 6,the other wifi connected in a separate room). I rotate three older flat TC's to two offsite locations(one weekly,one monthly). I have done multiple full restores(couple dozen over the years) to test the backups and was always able to get a good restore(sometimes with a bit of difficulty but most times it was easy). I also run Backblaze for online backup. Expensive-yes. Overkill? For the price of a middling computer I have made the odds of having a valid backup regardless of what happens very high. Setup has been harder than it should be and I have had problems with the major yearly software updates but the last couple of years that is no longer the case since Apple made changes in the connectivity process in one of those updates. Ongoing reliability has been very high over the several years I have been running multiple TC's and the last two years the reliability has been rock solid. It is close to the point of it just works and I can forget about it knowing I will get alerts if the process is interrupted. One less thing to worry about. Cheap at the price.

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    Failed less then 2 years

    I bought my 2Tb version 6/30/14 and it has already failed. The $50 Linksys that it replaced is still going strong at my parents house. I guess expecting to get at least 5 years out of a $300 product is too much to ask. The fan in the unit failed causing it to over heat and quit. Apple will do nothing even though they know it's a common failure. I was told I could send it in and in 4-6 weeks they would tell me how much it would cost to fix it. Apple has reverted back to pre Steve Jobs customer non service. I will cut my losses and canibilize the hard drive out of it.

    43 of 47 people found this useful

  • 3.0 out of 5 stars

    An overpriced gadget that works...

    I've been using this TC for almost 2 years now, it is installed in the basement and the signal is something close to strong even in the second floor.
    Is this device easy to install? It is. plug and just works in a few seconds.
    Speed? well if you have the newest mac that take advantage of the wireless "ac" you will notice a considerable bump on the speed.
    Is this device reliable?. While I had some issues of random disconnection once in a while, nothing that "restart base station" from Airport utility on OS X doesn't fix. In terms of hard drive, where the very high price lies on, it is a Seagate, if you trust on this brand go ahead. After a few unfortunate accidents where my data was compromised I take no chances and I keep a WD duo 4TB to backup this backup. Call me exaggerated, but losing years of pictures ain't funny!.
    I've recently bought an apple TV and the feature of airplay really sucked. I've got an old airport extreme from eBay that extended my network, but even that the signal wasn't strong enough. Sad. I've returned the apple TV.
    Would I buy this again? probably no... some used airport extreme and a more reliable hard drive bought separately would be cheaper and better.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Absolutely awful!!!!

    We recently upgraded from the older 2tb version to the new 3tb. I cannot stress just how much of a mistake this was and a waste of £350. It is far slower than the older 2tb, mostly in respect to opening folders up (it can take 10-15 mins every time), which is a massive issue when I have my main product image library stored on there, which my team use to build various product catalogues, all linking in wirelessly (About 30,000 images). The older 2tb worked like a dream for this purpose, but we ran out of space and needed the extra terrabyte, so the new 3tb seemed like the obvious choice. My job now takes literally 10 times longer to do. Thanks Apple, thanks alot!

    I'll be honest, this is yet another poor effort from Apple and showing clearly that they do not care about the products or end user anymore. Don't even get me started on the poor spotlight and regular file search!

    36 of 40 people found this useful

  • 1.0 out of 5 stars

    Transferring files like it is 1999

    Replaced my older model Airport Time Capsule with this one. Setup / replacement took all of 10 minutes. Then I tested the internet speeds and file transfer speeds. I was consistently getting about half the download speeds of the older model and file transfer to the 3TB disk over Wifi were about 1/8 the speed. Taking it back to the Apple Store today.

    36 of 38 people found this useful

  • 1.0 out of 5 stars

    Poor range & Inconsistent connection:

    In order to maintain connectivity you will find yourself cycling wifi on and off on your devices throughout the day. Better to use something else or wait until Apple corrects whatever is wrong with the firmware on these.

    28 of 30 people found this useful

  • 2.0 out of 5 stars

    Not Reliable - You had ONE Job!

    I've owned this for almost a year. I bought it as a backup solution for our Macbooks, but in that time it has twice complained about an issue, lost all the backups in TimeMachine due to some error, and had to start over. Luckily, the laptops stayed functional the whole time and we were able to restart the backup process, but that meant that the history over months was gone. I do development for a living, so it can be important to use TimeMachine to go back the previous state of a project or back to something that was deleted because you thought it wasn't important.. point being that the value in TimeMachine is being able to go back to a previous state, and once it re-starts your backups from scratch, you loose ALL that history.

    Then I noticed it randomly rebooting last week every once in a while. Today we came home and noticed we had no internet, and that the device refused to turn on (no on light), though it did make the slightest vibration when being plugged in. So now, it not only doesn't work for backups, but the internet doesn't work either. Luckily, we still had the old router and I could plug that in and at least get connected (and use my laptop to connect to apple support). Dealing with support was OK, but I now need to take time out of my day to call and schedule an appointment to bring it in to the Apple Store (Best Buy in our case).

    These devices are very expensive (compared to a good router and a 3TB drive purchased separately), and aren't really that complex and the whole point is to have a reliable backup solution. However it doesn't deliver on that promise IMO if it randomly looses you backups, and then stops working after less than a year. I wish the TimeMachine protocol were an open standard so that I could purchase a product from another vendor with better build quality. I also think they should ship with a thunderbolt connector (and cable) for a time when I'd actually need to recover from a backup. Trying to do that recovery over WiFi would take many hours (20+), so you might loose a days worth of work waiting to get back up and running.

    25 of 27 people found this useful

  • 2.0 out of 5 stars

    Don't buy this if you use a Motorola/Arris SURFboard cable modem

    I bought the AirPort Time Capsule - 3TB because I wanted a Time Capsule and I wanted improved range and speed for my Wi-Fi as I was disappointed in the SBG6850's throughput. The Time Capsule functionality has worked well for me which is why I gave it two stars rather than one.

    The Wi-Fi performance fast and it has good signal strength. That's the good news. The bad news is that I sufferred a year of frequent connectivtiy issues that were very hard to diagnose. If you read the Apple forums, you will discover a reaccuring theme of unresolved issues around the ATC dropping internet connectivity. I eventually proved beyond a shadow of a doubt that the issue was the ATC and not my ISP or cable modem. So I turned off the ATC's Wi-Fi and replaced the functionality with a separate Wi-Fi router. Now have solid Internet connectivty and an extremely expensive backup drive.

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    Good concept, but why no Thunderbolt?

    Can't believe they didn't include a Thunderbolt port on this back up device. Glaring omission that would have made this a very good product. When you are doing a large backup over Wifi, takes WAY longer than it would have with Thunderbolt. Apple seems increasingly lazy with its designs.

    25 of 31 people found this useful