• 1.0 out of 5 stars

    Disappointed

    Purchased my AirPort Extreme September 2015.

    I had been delighted with it, so easy to setup and great coverage.

    However today it went faulty. It will no longer work as a wifi network and disappears from finder after 5 minutes.

    It is only 15 months old. I've just taken it back to where I bought it from and they say Apple only guarantees for a year. This item should last much much longer. I will try an Apple Store tomorrow.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Please keep making this great router!

    Sad to hear rumors that Apple will not making the Airport Extreme in the near future. After I heard this, I bought this latest version, and I have been very happy with the easy setup and extremely fast transfer speeds. I have been very happy with the reliability of my previous Extremes. I am getting 240 Mbps download speeds with Xfinity Blast Pro, and the range is much better than my previous router. Buy this router before they stop making them!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    The Best Router on The Market!

    I know that routers aren't the most profitable area in the Apple's product lineup, but they are one of those small elements that keep the ecosystem intact.


    This is my 4th router from Apple:
    - A1034
    - A1354
    - A1264
    - A1521

    and I wish that, in a year or two, there will be a new Router from Apple for me to buy

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    3x faster download speeds compared to Airport Express....

    I had an an old Airport Express that I purchased about 6 years ago. It was working normally, however, I noticed that my webpages were taking longer to load and the streaming video from my Apple TV were sputtering and buffering. I wasn't sure what kind of improvement I could expect by upgrading to an Airport Extreme, but in one word: BLAZING FAST! My download speeds are now almost tripled. Shortly after setting up the system, I had to run the speed test several times just to make sure it was really true. My webpages on my Macbook Pro and iPhone load almost instantaneously. Streaming video from my Apple TV is now sputter free....

    Setup was ridiculously easy using the Airport setup utility. I timed it: I plugged it in at 5.46pm and by 5.57pm I was enjoying super fast speeds. Highly recommended. All my settings from my old Airport Express were seamlessly transferred to my new Airport Extreme.

    It would be a shame if Apple discontinued manufacturing these routers because there is no comparable product that offers such a painless and pleasurable user experience.

  • 5.0 out of 5 stars

    Works just fine

    I bought an Airport extreme for the studio where I had poor reception for my old Airport. Plugged it in and was up and running in just a couple of minutes. It's speedy, reliable and easy to set up.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    I can't access the disk attached to my new airport extreme from windows 10.

    This may be a windows 10 compatibility issue but I thought the Ethernet protocols used were standard.
    Anyway I need to buy a new router.
    The help is helpless.

    10 of 23 people found this useful

  • 5.0 out of 5 stars

    Best router ever

    This router was super easy to set up. Just watched one youtube video and I was able to set it up in less then 10 minutes. I know nothing about networking and things like that.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible, drops and then it constantly says "unexpected error"

    The router after 6 months, drops constantly and resets itself. It gives an error "unexpected error, please try again." Each time, it requires a hard reset and you have to manually adjust the settings for it to connect again. This is my 3rd AE going back 9 years. This will be my last router from Apple.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    A big improvement for my home WiFi.

    I purchased this Apple AirPort Extreme as my current internet router WiFi had a few black spots in my house and was not really that good. This has 100% improved my home WiFi and made using all my Apple and iOS devices so much quicker on my home broadband.

    Good Points:

    - Very easy to set up and install.
    - Easy to set up with either my iOS device or Mac.
    - Has improved and increased my range of WiFi within my house and outside in the garden.
    - I like the fact that I can choose my one WiFi password and name of the AirPort Extreme.
    - The design of the AirPort Extreme is well designed and looks great in my house. The fact that it only has one light on it keeps the overview of the design very clean and simple.


    Bad Points:

    - When using the iOS app, to enter the settings page you have to enter a password, there was nothing that I could find that said that the password was the password used to get on the WiFi network. When I contacted my local Apple Store and Apple Care neither could tell me which password was required to enter the settings page on the iOS app.

    - The functionality of the AirPort Extreme is very basic but it does have some good extra features but the instructions that you get with it or what you can find out online don't really tell you how to use them.

    - It says online that when you go in to the settings of the AirPort Extreme you can see which devices are online with the router, you can see this but it only shows the IP address of that device not the name of the device, even my old free router from my IP provider showed me the name of each device online.


    Overall, if your looking to improve your home WiFi and get better range in your house and have more devices online at once then this AirPort Extreme could be the device for you. Its basic in features but makes up for it in other areas. Well worth the money and having a house full of wireless devices including several Apple devices this AirPort Extreme fits in perfectly with everything.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    It Rules, don't understand all the Negativity!

    I bought my AE about 9 months ago. Before that in my house I had a Time Capsule Router (the square flat one) that is at least 6 years old (Ive lost count) and an Airport Express, that I bought at the same time.

    I connected, added my AE to the network, killed the WIFI on my old AirCapsule Router (so I didn't have a slower system competing as they are next to each other and connected via LAN. I kept my old Airport Express.

    It took me more than usual to set up this HodgePodge of different era Apple Wireless devices, but that's my fault as I should have used Airport Utility from the begining. Total was about 5 hours over a couple of days.

    I have a 3 Story house, of 3,600sqft. I have my AE connected to my Timecapsule on the 2nd floor. I have my Airport Express in my den on the 2nd floor. I have 2 Apple TV's 2n generation one on the 1st floor and one on the 2nd floor, directly connected to my AE through LAN.

    We have 3 MacBook Pros on wireless, 4 iPhones and 2 iPads. We have horrible cell connection in the area so all phone calls go through WIFI.

    On top of that we run a lot of streaming, airplay from the phones and iPads. I have never, ever had a problem. My connections are fast, and even my printer an old HP connected to the Airport Express through its ethernet port works great through wireless and whomever wants to print on the network.

    I really suggest that all those complainers, the 1 and 2 star people, read their instructions before complaining, since human nature being as it is, you have to dilute all those complaints by a hefty percentage, as you can attribute most of them as not flowing instructions, getting frustrated and blaming someone else for their incompetency, and in this car it being Apple that is blamed.

    Apple products are great, as per my experience, I have assembled old Apple equipment with new, and it works like a charm. The fact I have Apple wireless products that are over 6 years old is testimony to the integrity of the product and the company.

    Apple Rocks!!

    21 of 25 people found this useful

  • 5.0 out of 5 stars

    Great expansion to my network

    I had to upgrade as my ISP's cable modem with wireless only supported 30 devices. With 45 users at the time, it was difficult to get connected with devices that were taken out of the home and then back later on. I got an AE, turned off bridge mode, setup the same SIDS with the same password and now everyone can connect just fine. I do have to restart the extreme on the rare occasions when the ISP changes the firmware in their Arris cable modem ... the AE won't re sync without a quick reboot. Added a second one later when a lot more devices were added to the LAN.

    The WAN has 150mbps, and we regularly get that and up to 170mbps performance now. Didn't need/want Time Capsule as I have several WD Mycloud NAS devices. Everyone in house has iPhones and iPads and printers - both wireless and AirPrint, and each tv also has an apple TV, also a number of PCs (Windows 10 and Windows 7 and ubuntu and redhat Linux, and 1 old Unix server).

    Haven't even seen a pixelated screen in 6 months, although 4 Apple TVs are regularly streaming. I do most configuration changes and admin reviews using the Airport Utility on my Air 2 or iPhone SE, and rarely using a Windows 10 laptop. Now up to over 70 LAN devices including HomeKit devices.

    As all LAN work is using the Apple Extreme, most in-house traffic has no impact on the ISP data limit now; in the past, even LAN traffic seemed to use WAN data capability some of the time. Now, my iTunes movies on NAS only seems to access the WAN for DRM verification.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Will not stay connected

    Piece of junk. Don't waste your money.

    9 of 77 people found this useful

  • 2.0 out of 5 stars

    Great when it's running and you can connect to it

    Basically, I have to reset it constantly. For some reason my mac decides it can not connect to it anymore. Only way to fix is is reset the whole thing and reconfigure. This really stinks. Not a great product IMO.

    7 of 19 people found this useful

  • 1.0 out of 5 stars

    Slow Download Speed | Obsolete Technology | Horrible Support

    I purchased this 2 months ago and it has been a nightmare:

    • Download speed is consistently below 15 MBPS (I get 190 MBPS if I plug-in directly to my cable modem.)
    • Apple has not updated the underlying technology for years -- and it shows. (My fault! We used to be able to trust Apple...)
    • When I (finally) got hold of their technical team, they essentially told me to p**s-off.

    Sad truth is that Apple has totally lost it's edge and is trading on it's reputation while selling incredibly inferior products -- their AirPort Extreme is a great example.

    Learn from my (expensive -- they don't take returns) mistake and look at Eero, Asus, Onhub instead; they are much much better products...

    30 of 55 people found this useful

  • 3.0 out of 5 stars

    They Were Right....

    They were right. It does drop out, and usually at the most inconvenient times. So annoying, especially while streaming a minor (or so it seems) Olympic sport that only gets part of an hour on tv. Now that I've found a workaround with the Web, it's not nice to have to do it all again to get back to my stream! I hope Apple will send an update to fix this. Soon! I'm truly not used to getting a bad product from Apple, and this is making me nuts!
    It pretty though, a different height does make the tabletop look better.

    8 of 11 people found this useful

  • 5.0 out of 5 stars

    Easy to use right out of the box!

    The AirPort Extreme practically set itself up after I connected it to my Verizon FIOS router/modem and opened the airport setup using my iPhone. Since then whenever I move it sets up the network on its own. Amazing. Also it's probably the best range and speed I've ever had from a router.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Unhappy with the longevity

    I've had two of this model. The first one lasted a year before the WAN port died. The replacement lasted two years before the same port died. Both times the Apple Geniuses tried to blame a lightning strike, but I'm not convinced. I have an older AE model that's been in constant use for six years, and an old Netgear router that's been constantly in use for ten years. Both these routers have survived everything nature has thrown at them. When the Genius offered me only a 25% discount on a new AE I decided to cut my losses and buy a different brand. That really hurts when you're a lifelong Apple user and fan.

    26 of 31 people found this useful

  • 5.0 out of 5 stars

    works fine

    i have a BT hub/router. Problem was signal kept dropping out and coverage poor.
    So, as a mac household, it seemed sensible to disable the wireless function on the bt router and connect an APE to disseminate the wifi signal. I have 3 kids & a spouse constantly on the home network. Dead easy to set up (including parental controls). The system works great, looks great (i hate those tacky looking things with antennae sticking up) & we've not looked back. thank you apple.

    11 of 12 people found this useful

  • 5.0 out of 5 stars

    Excellent improvement over my existing router.

    I bought this to replace the router operation of my Virgin Media Superhub2 that has been unsatisfactory recently.
    Changing the Superhub2 to modem mode was a doddle.
    Connecting up the AE was also easy and setting it up went smoothly without a hitch.
    All our devices, iMac, Macbook Air, Macbook Pro, iPhones & iPads connected straight away.
    The results are faster downloads, smoother video streaming, no more dropouts (so far) and a nice looking little white thing that just sits there with its tiny green light like something out of 2001: A Space Odessey.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    3 TB version. 3 years of flawless daily use

    Used as one of my three Time Machine backups and to house many videos as a router, which is only UAB 2.0 in my model has performed flawlessly for the three years that I've owned it. I/m backup nut so I also have a six TB Synology 2 bay server and a 2 or 3TB (I don't remember, WD My Book for Mac and Time Machine backs up to all of them. I honestly don't understand the negative reviews about this product. We have a fairly large house and did by an range extender but it was no problem. In three years, the router has never malfunctioned. I don't know what more one could ask for or expect.

    IMHO you may buy this product with the utmost of confidence.

    5 of 6 people found this useful