Gift FAQ
If this information does not answer your question, please email us by clicking on the Email Us button at the bottom of page.
How do I give an iTunes Gift?
To give an iTunes Gift, follow the instructions in this technical article.
How do I redeem an iTunes Gift?
Make sure you have the latest version of iTunes installed. Click the Redeem button found in the gift email. iTunes will launch and your gift will automatically start to download.
Can I give a gift to someone outside my country?
No. The gift recipient must reside in the same country as the gift sender.
Can I give a gift to someone who doesn't have an iTunes account?
Yes. The recipient will need a computer capable of running iTunes 5 and must have a valid billing address in your country of residence.
Can I give a gift to someone who doesn't have a credit card?
Yes. The recipient will need to install iTunes, then click the Redeem button in the gift email before they create an iTunes account. Using this sequence of steps, the recipient will be able to redeem their gift without entering a credit card.
My recipient didn't receive my gift
You can resend your gift at any time using the Purchase History screen. If our mail is repeatedly blocked by your recipient's spam filter, you may want to send the gift to yourself and forward it to your recipient.
I received a note that my gift could not be sent
In the rare instance that a song, audiobook or album is deleted from the iTunes Store while your gift is in transit, we will cancel your gift so you can send something else to your recipient. The entire purchase price of your gift will be automatically refunded to your credit card in this case.
I would like to cancel my gift
Because your gift is immediately transmitted to your recipient, we are not able to cancel your gift once your order is placed.