Service and support from the people who know your Apple TV best
Every Apple TV comes with complimentary telephone technical support for 90 days from your Apple TV purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the Apple TV purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.
Extend your coverage to two years of service and expert telephone support.
One stop for technical support
Because Apple designs Apple TV and iTunes to work together, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Global repair coverage1
- Carry-in repair: Take your Apple TV to an Apple Retail Store or other Apple Authorised Service Provider
- Use with a Mac or PC
Apple hardware coverage
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world. Apple hardware coverage includes:
- Your Apple TV
- AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule2
- Included Apple Remote and power cord
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Apple TV topics, including:
- Connecting to AirPort networks
- Renting and buying shows from the iTunes Store
- Accessing photos on your computer
- Availability of each option depends on country in which service is requested and location of Apple Authorised Service Provider. Apple may also request that the customer replace components with readily installable parts.
- The AirPort device or Time Capsule must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.

