Every iPad comes with complimentary telephone technical support for 90 days from your iPad purchase and a one year warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPad purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options.
Extend your coverage to two years of service and expert telephone technical support
Because Apple designs the iPad, the operating system and many applications, the iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Mail-in repair1: Mail in your iPad using a prepaid shipping box provided by Apple
- Carry-in repair1: Take your iPad to an Apple Retail Store or other Apple Authorised Service Provider
- Use with a Mac or PC
The AppleCare Protection Plan provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:
- Your iPad
- Battery2
- AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule3
- Included USB cable and power adapter
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including the following:
- Syncing with iTunes
- Connecting to wireless networks
- Sending and receiving email
- Using iWork for iPad and other Apple-branded iPad apps
Important notes
The AppleCare Protection Plan can be purchased only while your iPad is still covered under the standard one year warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.
For more information, read frequently asked questions.
