AppleCare Protection Plan

AppleCare Protection Plan for iPhone

The AppleCare Protection Plan for iPhone provides up to two years of expert telephone technical support and additional hardware service options from Apple.1

When you purchase the AppleCare Protection Plan, just one phone call can help answer questions related to iOS, iCloud and Apple-branded iPhone apps. And if you need a repair, Apple experts can help set up Express Replacement Service on the same call.2

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws. For details, click here.

One stop for expert service and support

Because Apple designs the iPhone, iOS and many applications, iPhone is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts
  • Express Replacement Service

If you need a repair, the AppleCare Protection Plan provides Express Replacement Service, which is designed to reduce the amount of time you are without an iPhone. Service coverage includes:

  • Your iPhone
  • Battery3
  • Included earphones and accessories

Software support included

With the AppleCare Protection Plan for iPhone, Apple experts can help troubleshoot:

    iPhone support

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps
  1. The AppleCare Protection Plan must be purchased within 12 months of the original purchase date of your iPhone and provides up to two years of coverage from the original purchase date of your iPhone. AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here.
  2. Local call charges may apply. Service options may be subject to certain restrictions. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability.
  3. Service coverage is available for battery depletion of 50 per cent or more from the original specification when not caused by defect. For more information, see www.apple.com/au/batteries.

For complete details, see the terms at www.apple.com/legal/applecare/appforiphone.html.