Training and Certification

The Apple Authorised Training Centre (AATC) Program provides superior training to Apple customers, from novice users to seasoned professionals.

AATCs deliver Apple's official curriculum on Apple hardware, Mac OS X, pro applications and other key Apple technologies. The comprehensive curriculum addresses a broad range of technical proficiencies whether you're a first-time Mac user, an IT or creative professional, or a service technician. The courses are delivered by Apple Certified Trainers who maintain Apple's highest quality standards.

Apple offers four AATC programs:

1. The IT AATC program certifies centres to teach Apple's Mac OS X curriculum.
2. The Pro Apps AATC program certifies centres to deliver Apple's pro applications curriculum.
3. The Pro Apps AATC for Education program certifies high schools and other educational institutions to deliver Apple's pro applications curriculum to their students.
4. The AppleCare AATC program certifies centres to deliver AppleCare hardware training.

AATC Recognition Program

The AATC Recognition Program encourages all centres to strive for excellence in training and certification, by rewarding AATCs with Gold Level status when they meet a specified set of criteria. This program is currently available in the US and Canada only. Scored criteria include but are not limited to: a minimum number of courses and exams delivered, regular submission of reports and excellent customer service as defined by student evaluation benchmarks. AATCs who attain Gold Level status are identified with a gold colored circle on our Locations page.

AATC Program Benefits

• Direct access to Apple's AATC program team
• Option to participate in monthly conference calls, co-marketing efforts, occasional meetings and other training events
• Certification exams provide revenue opportunities.
• The AATC program logo identifies a training center as an official Apple training centre. AATCs may use the logo in advertising, on business cards, on the training centre's website and in other communication, in compliance with Apple Corporate Identity Guidelines.
• Apple's official curriculum includes all the materials your Apple Certified Trainers need to conduct Apple training courses.
• Advertising on Apple website — Apple.com receives approximately 1 million visitors daily, which translates into about 3 to 4 million page views.
• Eligible AATCs can add their course schedule to the Apple Training website, where students worldwide view course schedules.
• Training centres have an exclusive program home page that provides product imagery, keynote presentations, demo movies and other marketing materials.