Mac OS X and Mac OS X Server Certifications

Apple provides three certification tracks for professionals who support Mac OS X customers. Apple Certified Help Desk Specialist (ACHDS) is the perfect starting place on the Mac OS X certification path, addressing basic Mac OS X support and troubleshooting. The Apple Certified Technical Co-ordinator (ACTC) certification is the next step up, adding essential Mac OS X Server support and troubleshooting skills. Apple Certified System Administrator (ACSA) is Apple’s premier Mac OS X certification, addressing the needs of full-time professional system administrators and engineers.

We invite professionals who have earned one or more of our Mac OS X Certifications for v10.3 (Panther) or v10.4 (Tiger) to join the Apple Certification Alliance.

Below are listed the required exams and preparatory courses associated with each certification. You can also download Skills Assessment Guides and Sample Test as they become available for each certification exam. Click on the Learn More links for additional details.

Apple Certified Help Desk Specialist (ACHDS)

This certification is ideal for help desk personnel, service technicians, technical co-ordinators, and others who support Mac OS X customers over the phone or who perform Mac OS X troubleshooting and support in schools and businesses. Learn More

Required Exam

Preparatory Course
Prometric exam #9L0-401
Mac OS X Support Essentials v10.4 Exam
Skills Assessment Guide
Sample Test 		Mac OS X Support Essentials v10.4 Course

Apple Certified Technical Co-ordinator (ACTC)

This certification is ideal for Mac OS X technical co-ordinators and entry-level system administrators who provide technical support to Mac OS X users, as well as maintain the Mac OS X Server platform. Learn More

Required Exam

Preparatory Courses
Prometric exam #9L0-401
Mac OS X Support Essentials v10.4 Exam
Skills Assessment Guide
Sample Test 		Mac OS X Support Essentials v10.4 Course
Prometric exam #9L0-507
Mac OS X Server Essentials v10.4 Exam
Skills Assessment Guide
ACTC Sample Test 		Mac OS X Server Essentials v10.4 Course

Apple Certified System Administrator (ACSA)

This certification is designed for professional system administrators and engineers managing medium-to-large networks of systems utilizing Mac OS X Server and other Apple technologies in complex multiplatform deployments. The ACSA program has been revised to provide candidates greater flexibility and is now focused on individual job functions. Each passed exam earns a specialization certificate and a specific number of credits toward ACSA certification, which requires a total of 7 valid (unexpired) credits. Learn More

Required Exam

Numbers of Credits

Preparatory Courses
Prometric Exam #9L0-616
Xsan Administration v1.4 Exam
Skills Assessment Guide
Sample Test 		3 Credits Xsan Administration 1.4
Prometric exam #9L0-609
Mac OS X Deployment v10.4 Exam
Skills Assessment Guide
(No Sample Test available) 		2 Credits Mac OS X Deployment v10.4
Prometric exam #9L0-611
Directory Services Integration and Administration v10.4 Exam
Skills Assessment Guide
Sample Test 		4 Credits Directory Services Integration and Administration v10.4 (Client/Server)
Prometric Exam #9L0-612
Security Best Practices v10.4 Exam
Skills Assessment Guide
Sample Test 		3 Credits Security Best Practices For Mac OS X v10.4
Prometric Exam #9L0-613
Podcast and Streamed Internet Media Administration Exam
Skills Assessment Guide
Sample Test 		3 Credits Podcast and Streamed Internet Media Administration
Prometric Exam #9L0-614
Mac OS X Server Command Line Install and Configuration v10.4 Exam
Skills Assessment Guide
Sample Test 		3 Credits Mac OS X Server v10.4 Command Line Install and Configuration
Prometric Exam #9L0-615
Network Account Management v10.4 Exam
Skills Assessment Guide
Sample Test 		3 Credits Mac OS X Server v10.4 Command Line Install and Configuration
Prometric Exam #9L0-932
Xsan for Pro Video Technician Exam 		3 Credits Xsan for Pro Video