iTunes Store Customer Service

If you have an account, billing, or purchase question,  send our iTunes Store support team an email using this form. If you have a technical question about iTunes, contact  Apple Technical Support. For assistance with other Apple products and services, visit the Support page.

Email

Ask a question and get a response within 24 hours.

First name:
Last name:
iTunes Account Name: (optional)
(example: steve@me.com)
Email address:
Which operating system are you running?
Which operating system are you running?
What iTunes version are you running?
iTunes Store/App Store Country:
Specific request:
Billing street address:
Billing city:
Billing state:
Billing zip code:
Phone number on the account (optional)
AOL account name: (optional)
Specific request:
Specific request:
Select the error message you saw: (optional)
Specific request:
Specific request:
Activation Code:
iTunes Gift Card Serial Number:
How do I find this?
Purchased from: (optional)
Specific request:
Please select your device:
Specific request:
Specific request:
Specific request:
Item title:
Item title: (optional)
Order number: (optional)
How do I find this?
Details about the issue:
  All fields are required except where noted.

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