All .Mac services are online and fully operational.
MobileMe Launch 7/9/2008, 6pm-12am PT
As part of the MobileMe launch, www.mac.com will be taken offline at 6pm PT on Wednesday, July 9th.
Members will be unable to access www.mac.com or any .Mac services during this time with the exception of .Mac Mail accessed via a desktop application, iPhone, or iPod touch.
MobileMe will be available as soon as possible during this maintenance window.
Recent History
07.08.2008:: 2:45PM - 03:15PM PT
.Mac members experienced difficulties viewing published pages. Normal service has been restored. We apologize for any inconvenience.
6.27.2008 :: 06:34 - 08:26 PST .Mac members were unable to access the www.mac.com website. Normal services have been restored
6.24.2008 :: 14:55 - 15:15 PST 2% of .Mac members experienced difficulties using .Mac Mail. Normal service has been restored. We apologize for any inconvenience.
6.24.2008 :: 02:04 - 15:31 PST .Mac Members were unable to see a count of their unread mail messages on the www.mac.com Welcome page. Instead, the following error message appeared: "Your information could not be displayed." Access to .Mac Mail on the web was not affected.
6.23.2008 :: 14:02 - 21:55 PST Some .Mac members could not access .Mac services. Normal service has been restored. We apologize for any inconvenience.
6.23.2008 :: 06:30 - 08:20 PST
Some .Mac members could not send mail via .Mac. Normal service has been restored. We apologize for any inconvenience.
6.22.2008 :: 14:02 - 23:30 PST
Some .Mac members could not send mail via .Mac. Normal service has been restored. We apologize for any inconvenience.
6.20.2008 :: 21:44 - 23:29 PST
Due to scheduled maintenance from 10:00PM to 11:30PM PST, Some .Mac members could not access .Mac Mail. Normal service has been restored. We apologize for any inconvenience.
6.19.2008 :: 13:48 - 15:10 PST Some .Mac members could not not access iDisk. Normal service has been restored. We apologize for any inconvenience.
6.19.2008 :: 08:04 - 12:10 PST Some .Mac members could not log in to iChat. Normal service has been restored. We apologize for any inconvenience.
6.17.2008 :: 04:02 - 06:33 PST Some .Mac members could not access .Mac services. Normal service has been restored. We apologize for any inconvenience.
6.15.2008 :: 07:31 - 08:30 PST 1% of members experienced difficulties with .Mac Mail. Normal service has been restored. Read more.
6.10.2008 :: 6:40 - 7:20 PST Some .Mac members experienced intermittent delivery errors when trying to send .Mac Mail from a desktop email application. Normal service has been restored.
6.9.2008 :: 17:00 - 17:20 PST 1% of members experienced difficulties with .Mac Mail. Normal service has been restored. Read more.
Community Discussions
Join thousands of .Mac customers share your latest .Mac HomePage or ask a question.
.Mac Discussion Forums
On June 9, Apple announced MobileMe, a new Internet service that will become available in early July 2008. All current .Mac members will be automatically upgraded to MobileMe at no extra charge.
If your question isn't answered here, please contact us using the form below.
I can't access a group's iDisk
If you are an active .Mac member, you can access the iDisk for your groups by
simply connecting to your iDisk either in Mac OS X or in
Windows XP and then opening the Groups folder. If you are no
longer an active .Mac member, you can still connect to your group's private iDisk
folder. You can also access your .Mac Groups in a web browser
directly from the group page. Be sure that you do not include «@mac.com» when entering in your .Mac member name.
I can‘t send messages to a group email address
In order to send to a group, you need to be a member of the group and the email
address you are using needs to be set up in your group preferences.
If you are using a non-.Mac address in your group profile, messages sent using the
Group Message Center will still appear to be from your .Mac
account, but you can send messages directly from your address to the group.
I‘m having a problem setting up a group
See the Create a group video tutorial at the .Mac Learning Center for step-by-step
instructions.