Toying with Perception

Kid Robot: Toying with Perception

Is it a toy store for adults? A collectibles store for kids? A decidedly oddball design boutique? Or a potentially mainstream entertainment powerhouse? Like a handful of true business originals, postmodern toymaker Kidrobot made a name for itself not by safely burrowing into an established niche, but by following the peripatetic instincts of one individual.

That man is founder Paul Budnitz — filmmaker, animator, painter, sculptor, clothing designer, Internet entrepreneur, computer geek, and self-confessed “serial obsessive.” These days, his brainchild Kidrobot is evolving into a pleasant blend of all his previous and current obsessions — and his hopes for the future.

A Fanatic Following

It’s also become a consuming passion for a growing community of limited-edition art toy collectors. “The day we release a new toy, we get lines around the block,” says Paul in his Mac-filled Manhattan headquarters. “It’s a similar phenomenon to the Apple Soho store across the street from us. In both places, there’s a bit of a cult feeling. And I think that’s due to a design philosophy we share. We want everything we create to be simply...undeniable.”

Walk into any of their store-galleries — in Soho, San Francisco, or Santa Monica — and one glance tells you Kidrobot is very much a design-driven entity. So you’d expect its creative workshops to be abuzz with Mac computers. Yet Paul’s commitment to Mac technology was spawned by some very nuts-and-bolts business concerns. “When you’re starting a small company, the fact is you have to pinch pennies wherever you can. So I built my own back-end systems — because, using Filemaker on the Mac, I was confident I could do it myself.”

It Just Works

Even after four years of rapid growth and change, Kidrobot’s custom Filemaker database “is just a monster,” its author says proudly. “It’s bulletproof. I mean, it runs our Mac cash registers. Does all the credit card authorization and such. It handles all our purchasing, our cost evaluations and calculations. It even does stuff like automated pre-emptive ordering and order tracking. Connects to UPS for shipping. You name it.

“We might have ten or 15 Macs logged into the system at any given time, and it’s amazingly reliable.” And, Paul emphasizes, the system has continually adapted as Kidrobot has evolved to include three retail locations, an online store, and a California warehouse, all interconnected via Virtual Private Network to a Mac OS X server in the company’s Manhattan home.

Travel-Tested

“Even when I’m on the road — visiting our manufacturers in Asia, or our design partners in Asia and Europe — I can tap into our central server and have every shred of current information I need,” says Paul. “What’s more, if any of my employees tells me there’s a rote task they’re performing all the time, with half an hour’s work I can knock out a new form for them, create a new function. And some of those functions are really complex — things that, if you had an off-the-shelf system, you’d have to pay a programmer five or ten grand to develop. Instead, It might take me an hour, and suddenly, dynamically, we’re doing exactly what we want to do.”

Every aspect of using Mac, says Paul, “just saves me a ton of money. I have 40 employees, 40 Macs, and no IT person. I don’t have to deal with viruses. We have exactly one PC in the office, running QuickBooks. And that one computer is down constantly. Every month or two it gets a new virus — and it’s got its own firewall! That single PC,” he laughs, “takes more effort to keep running than all the rest of the computers in the office.”

Creativity and Collaboration

With Mac technology taking diligent care of all things automatable, Paul and pals are free to concentrate on the soul of their business — creativity — and staying nimble enough to execute new ideas in rapid fashion. “More than anything else, we’re a collaborative company. Our philosophy is to raise toys to the level of art. Yet at the same time it’s about non-ownership of art, not claiming individual credit for things, working together. And Basecamp is a fantastic tool for accomplishing that — especially when your collaborators are all over the globe.”