Sales & Product Inquiries
Apple Store
Visit the online Apple Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.
Apple Retail Stores
Experience the digital lifestyle at any of the retail Apple Stores around the country. Find store hours and contact information for all locations.
Sales Support
Check your order status of a current Apple Store order. To make changes to an existing order, contact Apple Sales Support at 1-800-676-2775.
Find Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller in Canada.
Find Authorized Training Centers
Use our Training Center Locator to find Apple Authorized Training Centers worldwide.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.
Become a Consultant, Reseller, or Service Provider
Join Apple as a consultant, reseller, or service provider.
Apple Rebates
View current rebates, print a rebate coupon, or check the status of your rebate.
Customer Service
Apple Store Customer Service
To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at
North American Corporate Contacts
Canada
- Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753) - Apple Store (Education Institutions)
(800) 800-2775 - Apple Financial Services
(800) 854-3680
Product & Technical Support
Online
Visit AppleCare’s Support site for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.
Looking for repair or service information? Use our Online Service Assistant to learn all the options for your product.
Phone
Arrange a phone call with an Apple Expert who specializes in your exact question. Talk to us now or later at your convenience. We'll even call you.
Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.
- Canada technical support:
(800) 263-3394 - See all worldwide support telephone numbers
Internet Services
Support for Internet Services is available online 24 hours a day, 7 days a week.
- Apple Photo Services for iPhoto and Aperture: apple.com/ca/support/photoservices
- iTunes Store: apple.com/ca/support/itunes
- QuickTime: apple.com/ca/support/quicktime
Apple Retail Store
An Apple Retail Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.
Apple Authorized Service Provider
Contact an Apple Authorized Service Provider for Mac-related support and repair.
