Contacting Apple

Sales & Product Inquiries

Apple Store

Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in Canada.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

Get financing for you, your business or your school

Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses. Speak with your Apple representative to learn more.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Become a Consultant, Reseller or Service Provider

Join Apple as a consultant, reseller or service provider.

Customer Service

Apple Store Customer Service

To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

North American Corporate Contacts

Canada

  • Apple Store (Consumer and Education Individuals)
    (800) MY-APPLE (800-692-7753)
  • Apple Store (Education Institutions)
    (800) 800-2775
  • Apple Financial Services
    (800) 854-3680

Product & Technical Support

Browse online support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More ways to get help:

Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Apple Canada Customer Accessibility

Please visit Apple Accessibility to get additional information and provide feedback on the accessibility features found in Apple products. See also Apple Canada’s Accessibility Standards Policy and Accessible Customer Service Plan.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.