Product Purchasing & Inquiries
Apple Store
Visit the online Apple Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.
Retail Stores
Experience the digital lifestyle at any of the retail Apple Stores around the country. Find store hours and contact information for all locations.
Sales Support
Check your order status of a current Apple Store order. To make changes to an existing order, contact Apple Sales Support at 1-800-676-2775.
Find Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller in Canada.
Find Authorized Service Providers
Use our Service Provider Locator to find an Apple Authorized Service Provider in Canada.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in the Canada or the U.S.
Become a Consultant, Reseller or Service Provider
Join Apple as a consultant, reseller, or service provider.
Sales & Technical Support
Sales Support
Contact Apple Store Customer Service, iTunes Store, or .MobileMe Support for questions about billing, orders, or your account. Contact Apple Photo Services for questions about prints or photo books ordered through iPhoto or Aperture.
Online Technical Support
Visit Apple's support site for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.
Phone
Mac and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac.
- Canada technical support: 1-800-263-3394
- See all worldwide support telephone numbers
Email support is available for .Mac and iTunes Store questions. Selecting a topic on the support pages listed below will link you to additional information followed by an email support submission form.
Apple Store
An Apple Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.
Apple Authorized Service Provider
Contact an Apple Authorized Service Provider for Mac-related support and repair.
North American Corporate Contacts
Canada
- Apple Store (Consumer) 1-800-692-7753
- Apple Education (Institutional) 1-800-800-2775
- Apple Financial Services 1-800-854-3680
