To request a refund, you must print out, complete, and sign a claim form (downloadable PDF). Attach your proof of purchase (sales receipt or invoice) to the completed claim form and mail it in. Received claim forms will be checked for validity, and qualifying purchasers should receive their refunds in four to six weeks from the date your claim form is processed. All requests must be postmarked on or before December 31, 2005.

Money that is unclaimed by December 31, 2005 will be donated to the Canadian Red Cross.