iTunes

Content Providers: Frequently Asked Questions

How do I become a signed iTunes artist or label?

Apply here. Once you complete the iTunes Store online application, you will receive an email acknowledging receipt of your application and instructions on how to proceed.

How long does the application process take?

We review each application and respond as quickly as possible. This process can take several weeks or months.

How do I check on the status of my application?

Once we have reviewed the application, we'll send an email notifying you of your application status.

If my application is accepted, in what countries will my music be available?

iTunes artists and labels have the option to request contracts for all regions in which the iTunes Store sells music. Once a contract for a specific region has been executed, any content that has been delivered to us with Territory Rights cleared in that region will automatically be available for sale in the region.

Whom can I contact for more information?

For questions about becoming a signed iTunes artist or label, send email to independentlabels@apple.com. For questions about using iTunes marketing programs to promote your music, contact itunesmarketing@apple.com.

What is iTunes Connect?

iTunes Connect is an extranet that provides iTunes content providers with access to iTunes Producer (our proprietary encoding software), discounted hardware, financial reports, sales/trend reports and tools to help you manage your content on the iTunes Store. Log in here.

Once I am a signed iTunes content provider, how do I get my financial reports?

Log in to iTunes Connect using your Apple ID and password. Go to https://itunesconnect.apple.com. Then enter the Financial Reports module. Your reports should be available on the website. You'll see a list of monthly reports per territory. The reports can be downloaded to your computer. Note that only designated iTunes Connect users have access to the Financial Reports module.

How do I obtain financial reports for my content selling on iTunes if I am not a direct iTunes content provider?

If you are the rights holder for content selling on iTunes and wish to obtain your financial reports, you will need to contact the content provider who delivered the content to iTunes on your behalf. All management of your content must be done through the content provider who has the contract with iTunes and has access to the proper tools like iTunes Connect and iTunes Producer.

Why should I become an iTunes content provider?

As a signed iTunes content provider, you’ll be able to take advantage of the following tools and programs:

iTunes Producer: This free software application allows you to prepare your music for direct delivery to iTunes. Use it to encode your music in AAC format; enter album, song and cover art information; and send your prepared files directly to Apple for consideration.

Downloadable financial reports: The iTunes Connect website allows royalty accountants of independent record labels in the U.S. and Canada to download their monthly financial reports. The financial report lists sales of content on the iTunes Store for the given month in a specified territory. A new report is uploaded to iTunes Connect for download at the end of each month. When the report is ready, an automated email is sent to any Admin or Finance user on your account. Reports for the past 12 months are available on iTunes Connect.

Apple discounts: You're entitled to discounts on Mac computers and iPod devices. Log in to iTunes Label Connect and navigate to the VIP Apple Store to purchase discounted Apple hardware.

Music featured on the iTunes Store: When your content is available on the iTunes Store, the iTunes editorial staff may feature your title.* Before its scheduled release, ask your label or distributor to send a listening copy to the iTunes editorial staff at the following address:

iTunes Editorial Staff
Apple
1 Infinite Loop
MS 60-ITMS
Cupertino, CA 95014

The editorial staff may feature a title in several ways:

* Editorial placement is solely at the discretion of the iTunes editorial staff and is not guaranteed.