• 1.0 out of 5 stars

    Not for professionals nor for watching movies.

    • Written by from Madrid

    If you work for the design/photography industry this monitor is not for you at all. That glossy end will reflect everything around you. Impossible to calibrate and generate ICC profiles properly. It is quite bad even to watch movies. Apple forgot about professionals again as usual from the last 15 years. Big shame. Honestly, you'll waste your money if you buy this monitor. Check out competitors and you will see you can get something much much better for same price.

    58 of 67 people found this useful

  • 1.0 out of 5 stars

    TBD Random Crashes / MBP Retina

    • Written by from Greenwood

    If you intend to use this as designed, with a brand new mb pro retina with 16gb of ram. You will indeed have issues. That seems to be the pattern on the Internet of people with this display and issues.

    It could also be an osx 10.8.2 thing.

    Either way. Right now this display will blackout at least once every 2-3 hours.

    11 years of owning and running macs for work, first unsolvable issue I've ran into with the hardware.

    53 of 57 people found this useful

  • 1.0 out of 5 stars

    Is Apple Joking?

    • Written by from Houston

    I had nothing but problems with this display for two days. I ended up returning it. The screen flickered in and out, and it wouldn't switch properly when resuming from sleep mode. The USB and network ports also wouldn't work. I have a brand new MacBook Pro 17" and it has worked fine with other monitors. For $1,000, you'd think apple would test this before they released it. What a joke.

    76 of 103 people found this useful

  • 1.0 out of 5 stars

    LEMON: Avoid

    • Written by from Nova Scotia

    I just wanted to share my Thunderbolt story.

    Here is a brief timeline as I'm loosing the will to live at this point.:

    Purchased monitor then after a year (just outside warranty) the monitor decided to not wake up.

    Took it to Apple store where they replaced the Magsafe/Thunderbolt cable. ($350)

    A few months after that it started doing the same thing again.

    Took it back to the Apple store where they replaced the main controller...didn't fix the issue.

    Was informed it would need the main panel replacing at an eye watering ($1200 plus tax)

    Instructed by Apple to take it to another store for a 2nd opinion.

    Same result, was instructed by the store to call Apple Care as they agreed it was 'a bit of a lemon'.

    Apple Care essentially said they could offer a discount on the repair but it would still be just under a $1000.

    So after at least 6 (out of the way) visits to two different stores and countless phone calls, I'm left with investing over $2500 into a monitor which, I'm not willing to do.

    Cost of monitor + repair + repair = $TOO MUCH

    The reason I paid out the money for an expensive monitor was that I wanted something reliable and durable. Neither of these things was achieved and to 'rub salt into the wound' I was politely told by Apple it was just tough luck.

    I have invested heavily in the Apple ecosystem and feel very let down. I'm contemplating shifting my money elsewhere.

    53 of 59 people found this useful

  • 5.0 out of 5 stars

    Great Display

    • Written by from San Diego

    I am now on my third month with my display. I use it as my hub. I use it with my new MacBook Pro with the retina display. It's great!! I have a keyboard, 2 mice (mouse?), what ever, a super drive, and another powered USB hub. I will be getting a Thunderbolt external drive (DROBO) and for now that's about it. I connect and un connect my MacBook Pro several times a day. I do not have any problems with the display and everything connected works great. I can't wait for a retina 27" Thunderbolt display. That way I can give this one to my wife and get the new display for me, haha, like that will happen. Anyway I love this display and I think Apple did a great job!!

    76 of 105 people found this useful

  • 1.0 out of 5 stars

    Unusable due to reflections and glare

    • Written by from Ankeny

    This display wasn't compatible with my windows, and I'm not referring to a Microsoft product. The windows were across the room to left of the display not directly behind it. There was a large roll-top desk between the windows and this display to provide some shade. Until I closed the blinds, every solid color on the screen showed bright reflections. The solid blacks of my terminal window backgrounds reflected like a mirror.

    I could only reduce the glare enough by closing the blinds and turning the brightness up to two bars below maximum. That was too bright to be comfortable for regular use, and besides I should be able to see outside and see what's on the screen at the same time.

    Apple needs to invest some its profits into display R & D. The matte displays sold a few years ago look far better than this display. If people require the vivid colors, Apple must find a way to offer the color without this much glare.

    63 of 79 people found this useful

  • 3.0 out of 5 stars

    Sharp display, but unacceptable glare/reflection.

    • Written by from Fremont

    First let me say it really is a beautiful display, the thing is very sharp and colors are noticeably more rich than other LCDs. However, there's just way too much glare even in a moderately lit office environment to use it comfortably for long periods of time. After just a couple of hours of looking at it, my eyes get sore and I have headaches by the end of the day.

    I tried a 3M privacy/anti-glare filter, which quickly eliminated the eye strain and headaches, but it makes the display look absolutely horrible, worse than some bargain bin LCD. The screen is just too big for a filter; while looking at the center of the screen, several inches of the edges are blurred without moving my head.

    Also I've had problems with the Ethernet over Thunderbolt to my MBP that others have reported in forums. I connect/disconnect my laptop several times a day for meetings and eventually the MBP doesn't see Ethernet link anymore unless I reboot (some device enumeration issue?).

    I really want to like this display. I understand the color and sharpness may be a function of the glass, but there needs to be a better medium. What's the point of a great display if you can't look at it?

    50 of 53 people found this useful

  • 3.0 out of 5 stars

    It's mostly good...

    • Written by from West Hollywood

    The display is amazing! Graphics are unbelievable crisp, the colors are awesome!

    The glare issue is pretty bad... you really need to be strategic where you place it to avoid reflection... also it can be pretty intense sitting too close to it all day... need a good 2' deep desk to really be at a comfortable distance.

    58 of 70 people found this useful

  • 3.0 out of 5 stars

    Nice, but expensive, glossy and terrible connectivity.

    • Written by from Amsterdam

    Just got this display in a new company, one for the office, one for home. After a few days have some thoughts...

    Working on it is awesome, colors are bright, everything is sharp, etc. Unless it's exposed to the daylight :( It's sooo glossy. I've heard there's a new model coming better in that respect, but this one is GLOSSY! This makes working on it really hard at times.

    Another thing is connectivity. Can't connect my older MacBook Pro, just because it doesn't have a Thunderbolt display? No HDMI, so can't connect my Apple TV? No AirPlay? I mean, for a $999 device, it's crazy - only one form of input?

    Additional ports are quite handy, but somehow, whenever my Retina MacBook goes to sleep (in clamshell mode), the keyboard stops responding. Have to reconnect the cable in the back - somewhat annoying, but can't be 100% sure if it's the display or something else.

    Wish Apple tried harder - this could be awesome.

    48 of 51 people found this useful

  • 3.0 out of 5 stars

    Love the display, but issues with USB and ethernet

    • Written by from Hampton

    Great display, love it. The reason I decided on this display was the ease of connecting all my devices at my desk to the back. I.e. like a docking station concept. However....
    When the display goes to sleep (while I sleep), I loose USB and ethernet when it wakes up. There are many users with this problem, so some patience might be required if you plan to use the ports on the back! I am going to call Apple Support, etc...

    So, 5 starts for style and quality of the display, and 1 start for stability of the connected devices. I'll rate this in the middle.

    52 of 59 people found this useful

  • 5.0 out of 5 stars

    Great, monitor...and its fixed now

    • Written by from Brooktondale

    As of the new 10.7.4 update which included a fix to thunderbolt, this monitor now works perfectly for me. Wakes up out of sleep everytime....just fantastic.

    50 of 55 people found this useful

  • 5.0 out of 5 stars

    The Truth About This Display...

    • Written by from Fremont

    I have to own something for at least 1 year before I'll do a review of it. I've owned an Apple product of some sort since 1985. I currently have 8 Apple products working in my home at the present time. I am a 47 year old male who owns a marketing firm in Seattle.

    I point out the above to give perspective. A lot of times when I read a review I like to know a little about the person's situation because, really...who are they? Why should I listen to them?
    With that said I need to point out quickly that I read all the negative reviews (all 88 at this writing) and it seems a bit curious to me that most of them share the same personality. In other words, it doesn't seem to me they are all that truthful. It's amazing to me that a product can have 1000's of people really like it but a few don't? Usually it's the person, not the product, when it comes down to brass tacks.

    I own 7 of the Thunderbolt Displays and have yet to have any issues with any of them. All my employees use various MacBooks to fire any number of them up and mine in my office has a Mac Mini attached to it. Made my purchases in December of 2013 and have been very happy with the final product. Beautiful all the way 'round.
    Now I will say my only wish is for there to be at least one USB port located on the bottom or side. Yes, I understand, Apple likes a smooth well-defined look about their products and I appreciate that. However, I use it to charge a lot of items and it'd just be more convenient.

    Overall, I dig the product.

    50 of 56 people found this useful

  • 1.0 out of 5 stars

    USB 2.0 Ports

    • Written by from New York

    Come on Apple can't you upgrade this product to the current USB 3.0 standard. What's the point of using this display as a thunderbolt dock if the built in USB ports don't take advantage of the newer faster USB standard. This is a very expensive piece of kit and it needs an upgrade.

    53 of 62 people found this useful

  • 1.0 out of 5 stars

    less than 60 days two die

    • Written by from Westerville

    I too have had a thunderbolt 27″ fail, in fact two of them. The first one was less than 60 days old. Smack dab in the middle it had subpixels fail with a line running vertically and horizontally and everything below the horizontal line was flickering really bad. Made an appointment with the gunnies bar and ended up with an exchange for a band new unit. I felt really good about how well they handled it. However, in less than one week the second monitor from the exchange died! This time no video, however, the display sound, ethernet, and other ports still worked. Again, made an appointment with genius bar. This time they didn’t even remove the monitor form the box to look at it. They just took my word and brought back another brand new monitor. I’m now on my second day on the third monitor and continuously have my fingers crossed. Yes, apple support was excellent and kodos to my local genus bar, but the reality is I’d just would like a monitor that works!

    50 of 56 people found this useful

  • 4.0 out of 5 stars

    Needs a less glossy screen and a few more features to be work $1,000

    • Written by from Glen Allen

    My brother works for Apple, so I am a long time Apple fan, with that said I have a few issues with this monitor. First off, I love the monitor and am glad I bought it! I am docking my 13" MBP to it and I absolutely love the setup! I wish the screen was less glossy, it is noticeable. I also with it had it's own audio in/out and it's own dedicated power button. I like to power my Macbook Pro off when I am not home but in order to turn it back on I have to take it out of the stand I bought for it, open up the clamshell and actually turn it on. If it had these features it would be well worth $1,000, without it's worth about $800. Sorry Apple, just being honest. :(

    46 of 48 people found this useful

  • 2.0 out of 5 stars


    • Written by from HICKSVILLE

    A $1,000.00 shiny dust magnet. I'll be shipping this lead weight back and sticking with my old 23' Wide Screen Cinema display. Its a shame apple stopped making them. The picture quality is comparable, the screen is a matte finish, and dust/glare is never a problem. Oh sure it isn't as pretty and all, but when the heck did apple think that looks should be substituted for functionality? I guess thats a silly question. Look elsewhere in my opinion unless you prefer a side order of glare with your glare.

    63 of 83 people found this useful

  • 3.0 out of 5 stars

    Nice idea, but somewhat lacking in execution.

    • Written by from Oslo

    This is the first Apple product I'm not willing to give a five star rating, as Apple's subcontractor seems to have some serious quality control issues.

    The good part: The display looks stunning and matches all my other Apple gear, as well as acting as a docking station. Being able to connect my 2011 MacBook Pro with just two cables, hooking everything else up to the display, is great.

    The bad part is quality of the screen itself, though. I'm now on my third! Apple Store replaced the first one during the remorse period, due to a hot pixel. The replacement was worse however, having a couple of dead pixels, what appeared to be some sort of dust or debris within the panel, as well as poor backlighting in general, and particularly poor and non-uniform backlighting along the lower edge of the screen. The current one has a funny smell, that I'm hoping will go away, and what seems to be some smudges or fingerprints within the panel or behind the front glass at the lower part of the display. However, as it is only visible against a solid background, and the panel has no pixel errors and the backlighting is much better, I will keep it. I am sure Apple Store would exchange it if I complained though, they've been very understanding and helpful so far, it's just such a hassle and I'm afraid I might get an inferior one instead.

    The Verdict: If you get a perfect sample, this is a great product, but be prepared not to. Apple Store's customer service has been great, though.

    46 of 50 people found this useful

  • 4.0 out of 5 stars

    Great Addition To My MacBook Air

    • Written by from TRAVELERS REST

    I currently have the 11" MacBook Air as my main computer because I travel a lot and needed the portability. However it became very irritating at times when at home and having a screen so small it would strain my eyes at times. This was the perfect addition for me to use at home and it makes it so much easier to use my computer. I thought about just getting an iMac but then I would have stuff stored on 2 different computers when I need everything on one.

    Hooking up to dock is a cinch as I just plus the cord into my MacBook Air and I'm ready to go. The only downside I could find is the fact that I have to open the MBA for a few seconds to turn it on since there is no power button on the display. Also, I think the price is really high for what you get. In addition I had to purchase the keyboard and the trackpad to make it a full at home computer. Those are the only 2 negatives I have found.

    Other than that it amazing. Tons of screen real estate and the screen is amazing. I would recommend this to anyone with a MacBook Air that needs a bigger screen.

    51 of 60 people found this useful

  • 5.0 out of 5 stars

    Great product

    • Written by from Toronto

    I have a Macbook Pro 13" and really needed either a bigger screen, and the 27"display was the perfect choice. It's just to plug it in and the mac recognized it fast with no questions asked. When I'm on the go I take the mac and when I'm in the office it's just to plug , close the lid (have a magic mouse and a wireless keyboard) and I have a desktop with a big screen, good sound system e printer, external HDD and etc. already wired in. The best of both worlds.

    56 of 71 people found this useful

  • 1.0 out of 5 stars


    • Written by from Matthews

    I purchased this unit at the Fort Jackson Exchange in May 2013. Until recently the display worked as it should for a purchase price of $989.00. Within the last 1/2 month or so, the display all of the sudden starts flickering here and there, then the display would also go completely black and back on again. As an experiment, I attached an Samsung PX2330 with an HDMI plugged into a third party adapter and there were no problems what so ever. When attempting to install the recommended firmware, the install would cease as it was already on the unit. I'm running a early rMBP 15' in base configuration (which as replaced under warranty 3/2013). The unit was taken to a nearby Apple store on 8/31/2013. The logic board, power supply and cable was replaced. That was picked up on 9/04/2013 and last night after returning from a business trip, the set up was put back together again and the same symptoms occurred at boot. It's sad for a display that costs this much to have so many problems, look elsewhere. I have another appointment 9/08/2013 with the Genius Bar, only time will tell.

    45 of 50 people found this useful