• 1.0 out of 5 stars

    Dream Setup Denied By Faulty Product

    • Written by from Garland

    I always loved the iMac and recently had to convert over to MBP due to my travel schedule. When working out of my office, I wanted that larger screen I had become accustom to and so I went out and bought a 27" Thunderbolt monitor.

    With one connected, it worked great and I had no issues. I then decided to get a second 27" Thunderbolt monitor and that's where the trouble started.

    I am getting constant screen flickering and intermittent use of my USB ports. I went through the process with tech support to no avail. I have flipped them around and switched cables so I know its the daisy chain aspect that is causing the issue.

    It's very disappointing when you buy a premium product and it doesn't work as advertised. Oh well, back to the store to return it.

    36 of 38 people found this useful

  • 1.0 out of 5 stars

    AWFUL AWFUL DISPLAY....

    • Written by from Birkenhead

    The reason I bought this display was for Photography and Web Design. I wanted a High end display with an IPS Panel.

    The Panel inside the thunderbolt display is Awful. The main problem is its over Excessive Backlight Bleed. not just around the corners but the whole panel itself. This especially in low light conditions makes blacks look light grey and is Impossible to work with. I am now using a £200 Display that is so much better as blacks look black.

    Apple replaced the first panel and the second had the same problem i then went to the apple store and the Display in the store had the same problem but wasn't as noticeable in light conditions. Its not until you get the display home in lower light conditions you notice the issue. Lookup Thunderbolt Display Backlight Bleed on the internet to understand more about this issue...

    This has got to be the worst purchase i have made in many years and has put me off ever buying an Apple product again..

    41 of 48 people found this useful

  • 1.0 out of 5 stars

    Do not purchase

    • Written by from EAST ROCKAWAY

    This display looks nice and when it works, it is good. Problem is that it doesn't work very well. Constantly flashes and turns off requiring it to be unplugged from the MacBook and plugged back in. USB ports do not have enough power for much of anything and the Ethernet adapter on mine does not work. Wish I could return...
    Out of all the Apple products I own, or have owned, this is the only one I am completely disappointed by.

    52 of 70 people found this useful

  • 5.0 out of 5 stars

    An outstanding product

    • Written by from EL PASO

    The nicest thing about this display is that it just works. It docks with my mbp flawlessly. The design is just nice + again it works. It's not cheap but the same thing goes to the other monitors with similar specs.

    43 of 52 people found this useful

  • 4.0 out of 5 stars

    Nice display (after exchange)

    • Written by from ADA

    I like the quality picture of this display. No tinting errors noted as in other reviews. However I did have to exchange the orignially purchased display.
    The display I originally received immediately would power up its cooling fans when plugged into the power supply. The fan noise was absent while the computer was on. Within 5 seconds of powering off the Mac or placing it in sleep mode, the fans would run continuously. Only unplugging it from the power supply would it stop.
    I did the Apple Care support call. Went through the motions of "resetting the PRAM", double checking all software and firmware updates with no change. Luckily I live near an Apple Store and was able to exchange it. I had the store employee open and check it first before I left the store. No fan noise.
    The replacement display has worked as it should. There is a growing link on the Apple support communities about this issue.
    The 27 inch sreen is twice the size of my previous LCD. So it took awhile to get adjusted to it.

    41 of 48 people found this useful

  • 1.0 out of 5 stars

    Worked for one week

    • Written by from Abbotsford

    Now blacking out constantly. Each time, I must unplug the display and plug it back in to get a picture back.

    43 of 53 people found this useful

  • 4.0 out of 5 stars

    only two minor problems

    • Written by from Seneca

    The Thunderbolt display mostly works great, and is a really excellent monitor. I have experienced none of the sleep/wakeup problems that others have noted. Two minor problems depending on environment: 1) The reflectivity of the screen is essentially the same as that of an iPad, so if there is a light source behind the user it may not be possible to adjust the screen to eliminate annoying glare from reflection; 2) Despite the instructions to adjust the screen height correctly, there is no height adjustment on the display. The only way to adjust the relative heights of screen and user is to adjust the height of the desk surface or the height of the user, neither of which may be possible/reasonable. Neck strain from looking up at the display can result.

    46 of 59 people found this useful

  • 5.0 out of 5 stars

    Looks and works perfectly - No issues whatsoever

    • Written by from Wyncote

    I was hesitant at first to drop $1000 on a monitor, when there are comparable displays out there for much cheaper. But let me assure you, this is worth every penny. The casing of the display itself is a work of beauty. But the graphics are so crisp and vivid (especially in 2560x1440 mode). The Thunderbolt integration is simple...literally plug and play with my MBP. No issues with the Ethernet port on the back of the monitor, and I also have my Traktor Pro DJ Console connected via USB to the back of the monitor. The only thing that I needed to figure out was how to enable the Display Ethernet port in Network settings, but that's incredibly easy to do. Also, you need to re-route the audio and microphone to the display (again, very simple configuration change through System Preferences). Highly recommend.

    37 of 41 people found this useful

  • 2.0 out of 5 stars

    Flawed sound system...

    • Written by from Milwaukee

    While the overall quality of the display is outstanding, there is problems with the audio system, in the form of static that plays from the display's speakers whenever any sound is produced by an attached computer. While some may not notice this, I have good hearing, and find this static sound unacceptable for such an expensive monitor. Will probably take the original and second unit that Apple sent me (both have the static issue) back, and wait till they fix this issue, or come out with a better monitor. (Search on the static sound issue in Support here if you don't believe it).

    34 of 35 people found this useful

  • 5.0 out of 5 stars

    They just work

    • Written by from barrington

    Just purchased a second TBD. The look on the salesman's face when I said "I want a Thunderbolt Display" was pretty funny. Transaction took about 12 minutes. He said it was the easiest sale he has had in a while.
    Take it out of the box, plug it in, hook up the MBA and it just works. I generally use it for photography work. Resolution is astounding. I just became a better photographer.

    38 of 44 people found this useful

  • 5.0 out of 5 stars

    MUST BUY

    • Written by from Pueblo

    This is the best Apple product that I have invested in. Its completely worth 1000! The display, size, resolution and quality is just amazing and to die for! If you want a desktop display for your laptop this is it. Apple did an amazing job making this aluminum body display screen!

    57 of 82 people found this useful

  • 5.0 out of 5 stars

    No issue with ethernet port!

    • Written by from Naperville

    Just got the new Thunderbolt display and it is awesome. Screen is huge and gives you a lot of real estate to play with. I am using it as a docking station for my MBA 13". I use the m-Stand from Rain for the MBA and it gives me a lot of flexibility on my desktop. The connectivity options on the Thunderbolt display are great and I have a small USB hub connected to the back of the display. I am running Parallels desktop for Windows applications and have it configured so that I can use the MBA screen as my "Windows" desktop and then use the Thunderbolt as my "MAC" desktop. Really gives the feel of having two separate laptops.

    I tested the ethernet connectivity from the monitor and have had no issues whatsoever. "undocked", returned to "dock" and the ethernet connection is still active. I made sure my wi-fi was turned off to validate the result.

    My only "wish" is that there was a connectivity option to go from mini-displayport on my older MacBook pro - to the Thunderbolt display. I am hoping Apple or a third party will figure out a way to do this in the future.

    38 of 44 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Somerville

    I have a conventional Apple studio monitor at home (three cable connections to laptop), and deeply regret not buying same for work. The Thunderbolt display has a serious problem with reading USB devices, meaning that I do not have plug-and-play ability when I connect my laptop each morning. I spend 15 minutes restarting my computer until the USB ports in the display recognize the wireless mouse and other devices. I have read that this can be rectified if one adds a powered USB hub, but for a $1000 monitor with USB ports in the back, should one have to do that? No! Avoid this overpriced, overly fussy piece of equipment. The older Apple studio display works much, much better when it comes to truly allowing me to plug in my laptop and have functionality right away.

    34 of 37 people found this useful

  • 1.0 out of 5 stars

    Blacked Out within 1 Hour with NEW 2013 iMAC

    • Written by from Mission viejo

    Plugged in the 27" Thunderbolt Monitor. Got a very Dimm screen, Searched everywhere to find out how to adjust the brightness. BECAUSE THE DISPLAY PREFERENCE DOES NOT APPEAR ON THE THUNDERBOLT DISPLAY!! So i shut down and tried to setup my powerbook with the new display... It NEVER turned back on AGAIN. Will be returning this 1st thing in the morning. May try swapping for the Cinema Display as thats what i thought i was buying to begin with!!! Maybe it will work.. Just Want to Add that Apple Products are NOT as nearly as stable or solid as they once where before selling out to the INTEL chips. My G4 laptop still works without ever crashing in 9 years. However my 2011 iMac completely Died out after 2 years of use and NOW this Thunderbolt box is absolutely USELESS... A huge Disappointment..

    52 of 73 people found this useful

  • 2.0 out of 5 stars

    Only works when the moon is full

    • Written by from Los Alamos

    I struggled with the sound problem - hopefully someday there will be a complete fix, seems to work better since I updated to Mountain Lion.

    The most irritating thing is some days I can dock my laptop and it will switch just fine. Other days it seems like there is nothing I can do to get the keyboard and mouse attached to the display USB ports (not even wired ones) to work.

    There's nothing worse than sitting down to do a bit of work on this big beautiful display and spend all my time fiddling with docking my MacBook Air. It would really help if Apple would provide some trouble shooting tips on this problem. I try powering off, putting the MacBook Air to sleep; disconnecting and reconnecting the mouse, keyboard, MacBook Air and power in various sequences. Sometimes some combination works. Other times, like now, I sit here in front of the big black display typing on my MacBook. It's really sad.

    34 of 37 people found this useful

  • 4.0 out of 5 stars

    Crystal clear

    • Written by from Somerville

    Works perfectly. Only gripe is I kind of wish it had an audio output. I assumed it did but I was wrong. After I get used to this may pick up another for dual TB displays. Still on the fence about if I need another one though.

    Would I buy again.. you betcha.

    50 of 69 people found this useful

  • 5.0 out of 5 stars

    Worth it - Simpy great! But...

    • Written by from Valencia

    In short, these displays are best on the market by far (that I have seen), in this price range. The price is actually very close to other high end monitors that do not have all the functionality these do. I own a Apple 27" Mini Display Port (aka MDP - the older model), and TWO of these 27" Thunderbolt (I do Maya and Video editing).

    The Good
    Everything. Sharpness, runs cool, design, color reproduction, I don't get people that could complain about this display. Also, I have a 17" 2.33ghz (quad core) laptop and daisy chain these TB monitors. It works perfectly with the laptop display AND the two displays running different desktops. The older MDP model won't daisy chain until you put it at the end of any other TB device. (Which I don't currently own). This is not a fault of Apple, it is a limitation of MDP. I have firewire plugged into display 1 and I also have a scanner (firewire) plugged into display 2. It all works flawless. I don't need to have the firewire drives in display 1 on for the scanner to work. Very elegant and seamless. I also do use the ethernet and USBs on display 1, and firewire and USB on display 2, which are all flawless. Interestingly, the ethernet on display 2 could also be used, but I don't.

    The Bad
    The 27" MDP (old) display I bought a year ago was flawless. The first 27" TB I purchased had the well known flaw where the fan stays on (when you unplug or sleep your computer). This IS a bug. I returned it to Best Buy, got another one, opened it and tested it (no noise), and it has worked flawlessly ever since. The second one I purchased a few weeks later was also perfect. Just beware, and return it if you encounter this issue. Also, every time I put it to sleep (and disconnect the computer), the displays get swapped, and I can't change them. I have to reboot to put display 1 back in the center, and display 2 to the right.

    40 of 49 people found this useful

  • 5.0 out of 5 stars

    Wow...amazing.

    • Written by from Hermosa Beach

    I really was hesitant to make this purchase. How much of a difference could it really make I thought to myself? Having had it for six weeks now I am still in awe.

    First, I underestimated how much value there was to being able to work on applications side by side, spreadsheets next contracts, artwork next to powerpoint. Very very helpful.

    Second, having the ports in the back of the monitor is a real treat. Plug in my iPad, iPhone and a Thunderbolt back up drive and all is good in the world. Creates a great work environment.

    Finally, it is just incredibly good looking on the desktop. Brilliant display from the front and almost as amazing from the back.

    There are lots of things apple I like and then the shine wears off. So far this is one of my favorite products yet.

    37 of 43 people found this useful

  • 4.0 out of 5 stars

    Not for everyone

    • Written by from Waterford

    I currently have a 27" iMac and a 17" MacBook Pro I just purchased the 27" Thunderbolt Display and have it situated right>left on my desk with the 27" and use my laptop to travel and work remote. The display was not exactly what I thought it would be. The biggest disappointment that needs to be fixed immediately is the lack of being able to use full screen apps without the other (secondary) screen going blank. With that being said it is pretty amazing having 54" of desktop in front of you. You can really get a lot of work done, not to mention the amazing appeal it gives your workstation. I am able to run excel permanently on the secondary screen (biz costing) as well as my icalendar (biz scheduling) While working off of the dock and all other applications on the primary screen. For that use alone the money is worth it. Now only if it was a touch screen as well. My employees love it and it saves a lot of time. FIX THE FULL SCREEN APP PROBLEM. I honestly almost returned it when I bought it I could not believe the instant disappointment something so simple and obvious got missed as the first thing I tried to do was watch a movie while I worked lol.... This was a major mistake and my loyalty to apple may change if they are to out there to realize the importance and release a update very soon. If you have one of these I know that you know exactly what I am talking about. With that being said apples concepts in the past never really focused on the full screen application. It is 2013 I have 27" x 2 = 54" of screen I want to be able to USE IT ALL.

    34 of 38 people found this useful

  • 4.0 out of 5 stars

    Good product but mixed feelings

    • Written by from San Antonio

    Make sure you have a Mac book pro that was purchased after Mar 2011 or this product will not work.

    Pros
    Beautiful display
    Large 27"
    Matches other apple gear
    Similar to a docking station

    Cons
    Sub par speakers
    $1000 - you could buy an iMac for a few more hundred
    Same thickness and weight as an iMac without the technology

    Haven't decided if I am going to keep it, but it works great!

    36 of 42 people found this useful