• 1.0 out of 5 stars

    Back up a lifetime’s worth of memories until product dies.

    I have long been a supporter and purveyor of Apple products. However, The 2TB Time Machine product provides a false sense of security as Apple's marketing leads you to believe that this device "saves a lifetime's memories."

    After purchasing the Time Machine in May 2014, I have used this device to store family photos, music and to backup countless work files as I am self employed. The product has seemingly worked great, until I purchased a new 17' mac desktop. I simply wanted to upload my items onto my new computer and come to find out the device reports it is overheating. This is a first for me.

    Upon taking it to the Apple Store, I was told by the Genius Bar that the device simply stopped working and they could sell me the same model for a $50. While I appreciate the discount, the item offered is the exact same product with the exact same deficiencies. This is not OK. This is not what Steve Jobs would have done.

    Bottom line, after less than 3 years of utilizing the product, it is dead in the water, and everything that I had stored is now gone.
    Do not buy this product as backup, as there is no guarantee that it will be there from you when you need it.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Newer should be better, faster, stronger??

    I had the older flat square Airport Extreme w/no hard drive for storage & that was great, no issues, never a problem, great connection & reception strength always full bars on all devices. I live in a 2 story condo which isn't very large, normal size 1300 square feet & the old Extreme handled it beautifully.

    This newer version although works fine I thought I'd have this killer speed boost & performance would just be off the charts!!?? But uhh no, not any better in fact sometimes worst than the old version. Youtube videos are a great tester & on my Apple TV & MBP w/touchbar the video's load somewhat slower than I thought, still the spinning wheel??

    I was expecting much better

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Turns itself off while you're using it.

    I constant walk to the router to start it up again.

    Good for 20 feet of wifi, beyond that not so good.

    Storage is more than adequate.

    Easy to recovery lost photos , documents. etc.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Catastrophic packaging design! Why don't they warn customers in the store?

    I was standing and holding the package when opening it for the first time. I had no idea it was designed so bad, that when the top comes off the device just falls out of the bottom part. It fell to the floor into pieces. Nice job Apple

    2 of 7 people found this useful

  • 5.0 out of 5 stars

    Almost three years and no problems

    I bought this to replace an Airport Express in 2014 and so far so good. No problems whatsoever. No dead spots in my 2 story bungalow, although signal is not that strong outside. Still a good product.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Lots of problems

    Terrible. The Wifi connection would always drop out.

    I'm now just using it for back-up, connected directly to my iMac, but suspect because the product is a couple of years old now, that its probably close to dying.

    Its simply another branded router in Apple casing. Apple really needs to improve in this area.

    Once, when you purchased an Apple product - "It just worked"

    Now..... ???

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Disappointing device from Apple

    Constantly issuing "Backup Verification" messages and starting backups over, I can't recommend this device after a few years of use. In addition, BTM has never worked reliably, and expect a restore to take weeks over Wi-fi for a 200GB backup. But hey, it's a great router!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Useless almost immediately for storage; great as a (not needed) router

    In support of another reviewer who wrote: "The network visibility suddenly went away, leaving both backup and now restore without function. Absolutely frustrating device, stay away." I am having the exact same issue. The Airport Time Capsule is not visible, via Utilities --> Airport. I have tried plugging it in, reconnected the cords. Futile. It does not work wirelessly to back up and it no longer works. Period. 3TB of unused storage. $$$ down the tubes. Bravo Apple. Another useless product in my living room. Exasperating!

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    Bad by design

    Be aware - device will last 2 years, then start overheating and you are done. I'm not a first one and you will be next. Apple do not provided any service or repair for this device. Best you can - 15% discount for new one. No another complains.

    24 of 29 people found this useful

  • 1.0 out of 5 stars

    Device not visible anymore, restore impossible

    One of the worst Apple products I owned.
    The network visibility suddenly went away, leaving both backup and now restore without function.

    Absolutely frustrating device, stay away.

    21 of 26 people found this useful

  • 5.0 out of 5 stars

    Buy this thing!

    I recently was using a 1T external HD for backup but needed a replacement as it was reaching its capacity and at the same time my Airport Express 3rd gen. was due for retirement so why not kill two birds with one stone. I make most of my Apple purchases through their refurbished department and saw a 2T Time Capsule for $179 so why not.
    Setting up the wi-fi was a breeze but the backup system was a bit troublesome so I called tech support. It turns out that if you hook Time capsule to a cable modem that does double duty as a router you might run into a communication issue. I finished setting up my Time Capsule and the last bit of advice was to contact my cable provider and request that they disable the wifi function of their modem and thus put it in "bridge" mode. Long story short Apple's router is twice as fast as the cable router.
    A win/win situation so as the title of my review states buy this thing and you'll never look back.

    13 of 14 people found this useful

  • 3.0 out of 5 stars

    A bit disappointed in the performance.

    I purchased one of these to replace an AirPort Express when I moved into a larger apartment, as the Express was only 802.11n and was having some trouble reaching the back bedrooms. In the 2 & 1/2 years I owned the Express I never once had an issue or had to do a thing to it. I can't say the same about the Time Capsule. I keep running into issues where my devices show full Wi-Fi signal strength but webpages or whatever won't load. Once I restart the Time Capsule the issue fixes itself for a few days but then it re-appears and I have to restart again.

    In addition, the range isn't what I expected. My place is only about 1100 square feet but I'm still having trouble getting a good signal in areas furthest from the router. This may be due to the construction of my building (I'm on the 30th floor of a high-rise, so it's all steel and concrete), but like I said, my place isn't that large.

    As far as the time machine backup portion goes, that seems to work okay. I have not had any issues.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Did I really just buy a $300 router?

    To the best of my knowledge this device has literally NO way to access the hard drive. For anyone who, you know, actually wanted to use any of the 2TB hard drive. No way to back up my iPhone, Or iPad. Apple, you have to be kidding me? The only thing this product does is work with time machine to back up my macbook. Which is nice, but I can do that with a much less expensive external hard drive, that actually functions as an external hard drive. I didn't even investigate beforehand to see if these things were possible, because I thought it was just common sense. So disappointed in this product.

    16 of 23 people found this useful

  • 5.0 out of 5 stars

    Great Router - Range is terrific

    Our home is about 4K sq ft...perfect range throughout!!! This even gives a nice signal around the perimeter of our home! Very impressed.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Not functional

    As a router it is very good. As a storage device - backup for laptops, mac mini, etc. good. Not good for backups of mobile devices. Mobile devices only sync to iTunes on laptop or Mac. Process of creating shortcuts or extensions to a location on the network on the Timecapsule is futile since the links go bad and are later unrecognized. Constantly corrupts those backup files for mobile devices - iPad and iPhone. Home sharing music from here is ridiculous process: laptop must be on somewhere in the home synced to this music library. Only then can Apple TV find the music library in my computers. It can't just find the library as the Timecapsule can't complete the function of home sharing the library itself. Previous mac minis could be converted to TimeCapsules....think Apple should consider merging/consolidating the time capsule/router/apple TV all into one device with better gaming function. iTunes should sync to this again when back on your "homenetwork" on all devices. It should allow for the personal home cloud and their apple cloud to work seamlessly.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Believe earlier reviews - the hard disk can die quickly

    Less than 2 years old, hard disk dead. Many others have the same problem. Bad apple this one. Router good but don't waste your money for storage/back up.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Airport Time Capsule, and Extreme-Set-Up Is Just Too Easy

    I've been sitting on an Airport Extreme for half a year not wanting to update all the devices on our system. (9-Apple TV units, 1 smart TV, 7 Airport Express units driving speakers & printers, and 4 Nest CO & Smoke detectors, and one nest Thermostat).....

    Decided to plug in the Tall extreme and do it tonight...

    Guess what? Set-up was only one step....

    1) Plug it in, and Airport Utility asked, "Do you want to replace Airport Extreme (flat) with Airport Extreme (tall).." ...... I typed "yes", and in about 3 minutes it said.... Connect cables from Air port Extreme (flat) to Airport Extreme (tall) and showed me a picture of both units onscreen...... and it said.... "transferring settings"...........

    I made the ethernet cable switch from the old extreme to the new extreme, , and I didn't have to touch another device on my network..... Easy, easy, easy........ And while my Airport Extreme (flat) would often drop devices off the network, and I had to reboot them.... The new (tall) Airport Extreme handles them all, and I am back to running sound to all the speakers in the house that are connected to Airport Express (current generation) units...

    Wow... too easy!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Awful

    This is the first apple product I have ever bought that doesn't cooperate with all of my other apple products. If iPhone and iPad backup can be made on iCloud, how come it is unavailable on Time Capsule?!?! Why can I not save my most important data like documents, photos, movies on time capsule HDD and share them with my other devices? Why there are so many limited options for this product?

    To sum up: high price for a pretty product with poor and limited possibilities. I cannot understand why they don't implement simple software to their own products.

    Apple please make apple great again and start doing software right.

    26 of 38 people found this useful

  • 4.0 out of 5 stars

    Saved my bacon (twice)

    Has to be said, these Time Capsules are invaluable when all else fails. Although 99.9% of the time, your mac book will be stable and problem free, when a Macbook dies it dies hard. For example, just spent the last 22 hours restoring a full backup (which was taken automatically earlier the same morning), after my Macbook Pro failed to restart after installing the Sierra update and booted into command line. Without the Time Capsule I would be heartbroken right now.
    This is the second time the TimeCapsule has saved my life. My first Macbook Pro was STOLEN! Another situation when your TimeCapsule will save your life too. JUST MAKE SURE YOU HAVE BACKUPS BEFORE DOING UPDATES, AND A SPARE DAY TO RESTORE IT !

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    Nothing compares

    I have tried many wireless routers and nothing compares to the time capsule. Amazingly easy setup, outstanding reliability, and if that isn't enough it also backs up you're Mac automatically everyday. Is it a little pricey? Yes. I'd pay double the price to not deal with the headache of other routers that have to be unplugged and reset constantly. Another amazing product by Apple!!!!

    2 of 2 people found this useful