• 1.0 out of 5 stars

    Bad Choice

    After years of Airport Extreme use, I replaced my working device with this Time Capsule. Big mistake. It interferes with my micro-cell device and slows my internet speed by 30%. No amount of re-jiggering with Apple Care techs fixes the problem. Very disappointing. It seems to be an Apple firmware problem but it is not possible to down-grade the firmware to an earlier, workable version.

    50 of 53 people found this useful

  • 1.0 out of 5 stars

    Its ok but beware of surprises

    I have had my time capsule for almost 8 months now. Normally when the time capsule doesn't connect properly I can just turn it off and turn it back on and everything works fine, but tonight it forced me to delete my old backup and start from scratch. There were no other options, I couldn't even put my old backups in another location on the time capsule and start a new backup. I have lost total faith in this product not to mention access to 8 months of backups which was the primary reason I bought this. Really disappointed.

    50 of 53 people found this useful

  • 1.0 out of 5 stars

    Great idea poorly executed

    I had a Time Capsule for a year and a half before it died. That's not lot long after the warranty expired. It simply stopped powering on. Well, at least the hard drive itself is probably fine, so data recovery should be easy, right? Alas, retrieving the physical hard drive is not trivial (although there are sites that provide a walk-through for how to do it.)

    This was not my first trouble with the Time Capsule. Once it simply refused further backups, and had to be reformatted before it could be used for backups again.

    The idea of automatic backups without user action is great, so I think the *idea* of Time Capsule is terrific. But my experience is that it's unreliable, and there's not much point in an unreliable backup.

    62 of 77 people found this useful

  • 1.0 out of 5 stars

    Router ok-Backup doesn't work

    Since purchase in July, I have been unable to back up the "time machine" aspect as it will shut down my computer and restart with a significant error message. Have sent these to Apple without a response/fix. Have posted on tech boards without response/fix. Thought that I was making my life easier, but id doesn't work as a back up. Router works fine, so it is a very expensive router. This is from an Apple only person-extremely disappointed with this and Apple's support.

    68 of 89 people found this useful

  • 1.0 out of 5 stars

    A colossal (and expensive) piece of junk

    2TB Time Capsule: Wireless capabilities disappeared shortly after purchase (were intermittent for a while) and now it doesn't even connect when physically plugged in via an ethernet cable to my MBP. Extremely disappointed in such an expensive HDD. Save your money and buy something else!

    48 of 51 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product

    Definitely the worst Apple product I've ever owned. I only bought it for the wireless time machine backups. It worked fine for awhile. Forgot that it was on regular backups (which is the point!) and came back to check one day and it hadn't been backing up. Can't get it to backup wirelessly anymore. Forced to use it as a USB hard drive now. Bought it brand new less than a year ago.

    49 of 55 people found this useful

  • 1.0 out of 5 stars

    Garbage

    This product lasted just over a year. It does not work anymore and warranty is up.

    76 of 109 people found this useful

  • 1.0 out of 5 stars

    This is the worst thing I've ever bought

    I wanted to invest in a decent set of Wifi kit for my new home, so I bought the 3TB airport time capsule and an airport express extender to satisfy all of my wifi needs.
    For the first month or so things seemed to be fine. Then my Time Machine backups could no longer find the 3TB drive - and when I tried to access it from my finder I found it was there, but really slow to access folder, and would often come back with errors saying the drive was no longer available.
    So I switched off time machine and just used it as a network extender (and bought a cheap - but very reliable external Disk Drive that I plug into my mac).
    That worked for a couple of months, then I and my family started getting intermittent connectivity issues with the wifi. Sometimes while I was at work the wifi would be inaccessible all day. I tried powering down the airport time capsule and voila! any device that was in range of the other airport express worked perfectly.
    This is a massive disappointment - considering how overpriced these items are.
    I think my desire to remain entirely in the Apple eco-system is on the wane. Im off to buy some better/cheaper networking kit, and Ive replaced my new IPhone 6 plus with a Nexus 6P

    Couldnt be happier

    48 of 55 people found this useful

  • 1.0 out of 5 stars

    Failed me when I needed it

    Do not trust this product. I needed to restore from backup and it took 36 hours. Then it lost the start-up disk. I had to reinstall OS X, and now all sorts of things are missing or are different from what they were supposed to be.

    This product is supposed to revert your system back to a point of time. It completely failed me when I needed it to work. I regret trusting it.

    50 of 59 people found this useful

  • 1.0 out of 5 stars

    Expensive piece of worthless junk

    It is super slow to transfer and even browse files. Horrible Wi-Fi, iPad and iPhone could not connect to the network, had to revert to my old Airport Express.

    47 of 55 people found this useful

  • 2.0 out of 5 stars

    I'm a Fanboy But Disappointed

    So far - not great, not terrible, but definitely disappointing. Some aspects work great, others are nonfunctional. Backup is great. Wireless router is great. Ethernet out is terrible. Which is really strange, right? How does the automatic backup work well, wireless work well, and the least difficult aspect (from an engineering perspective) work terribly? All three ethernet ports don't work well at all. Whether it's plugged into a smart tv or a printer, it doesn't matter, the ethernet has been barely operative from day one.

    I willingly pay a premium for Apple products because I expect that the product will be worth the extra expense. Sadly, this one isn't.

    43 of 49 people found this useful

  • 1.0 out of 5 stars

    Had to take it back - useless

    So I had the last version, but I don't think these problems have been fixed.
    It backs up every hour - you cannot tell it to just back up at night. Every hour, it slows your internet to a crawl for every internet machine in the house. Horrifying. And you cannot tell it to just back up once a day or once a week. I went to the genius bar in person to check on this. Horrible. So your internet keeps going slow every hour. It cannot back up without slowing the connection. It is a useless machine. I returned it - got an Airport Extreme (good) and got a backup hard drive elsewhere.

    Do not buy this!

    53 of 69 people found this useful

  • 1.0 out of 5 stars

    Died after a year, just after warranty expired

    I should have learnt my lesson with my first time capsule in grad school which was finicky and crashed once every 4-5 months. It lasted me through 4 years before dying, so when I got a new job, I conveniently forgot how terrible the device was in light of automatic backups.

    However I'm really annoyed that just shy of 12 months, the device crashed and no matter how much I reset it, it won't even show up on my computer. $300 wasted!

    52 of 67 people found this useful

  • 1.0 out of 5 stars

    Not reliable

    I had an older version (2012) of the 2TB Air Port Time Capsule (the square flat one) and it just failed without warning after about a year and a half. Took it to the Genius Bar for diagnosing and they asked me "you have this all backed up, right?" ha ha ha, the Time Capsule WAS the back up!!

    I could feel the unit was working (could feel heat and hum) but no light on the front. No way to recover data. It just bricked one day. Had to pay to replace the whole thing, no recovery, no apple care, no replacement.

    I'd recommend another brand based on their inability to even apologize that all my archived data just disappeared.

    91 of 145 people found this useful

  • 1.0 out of 5 stars

    Internet & Squeezebox problems

    Great idea to have router and backup on one place, but it unexpectedly drops internet connection. The Express side works fine until I set up a network to use Time Capsule then it will not connect with my Logitech players. Customer service could not solve problem.

    44 of 52 people found this useful

  • 1.0 out of 5 stars

    Beware of disk failures

    this is my 2nd TC device. Each has failed in the first two years. The disk died on my present device after 1 year. I have one of almost every apple product which mostly work well. But I think this device seems to be flawed. And of course working with apple stores to get it replaced is a real pain. I would recommended a NAS or OS X server solution instead.

    37 of 39 people found this useful

  • 1.0 out of 5 stars

    Product Defective

    I really wanted the device to work, but that was not the case. I could not set up the device through the Airport Utility, it continued to say that there was an unexpected error. I was able to connect with my iPhone and set it up, but only the WiFi worked. Sent hours trying to figure it out. Worst Apple product experience I've had, and I've had a lot of Apple products. It was returned today.

    39 of 43 people found this useful

  • 1.0 out of 5 stars

    not to recommend

    After 2 years my TC 2TB stopped to boot/work. Seems that the HD got some problems so the wifi part will also stop to work. Apple takes a huge amount of money for repair and I have the feeling this product is not made for 24/7 use.
    Buy a "normal" airport and use standard backup solutions. I still see a point using airport as a router especially if you want to extend your network, but the use of time capsule is just wasted money.
    // a very disappointed user

    39 of 44 people found this useful

  • 1.0 out of 5 stars

    DOES NOT JOIN EXISTING NETWORKS - RUBBISH!

    The new TC doesn't join existing networks. I only found this out when I opened the box and read the instructions. I already have an old 2TB version and expected this to work just the same . Rubbish concept. I am NOT going to plug this into my decent and excellent third party router and change over 3x iPhones, 3x iPads, 2x MacBook Airs, 2x ATVs, one additional speaker and an iMac because Apple decided to mess around with the specifications of originally an excellent concept.

    45 of 56 people found this useful

  • 1.0 out of 5 stars

    Ready to give up on time capsule!

    I am not really enjoying my time capsule! The 1st one that I purchased the Wi-Fi was faster than the cable modem that came with my service but as soon as I tried to back up one of my Mac it stop at 15% and said hard disk is damage and needs repair. I took that one back the next day to my local Apple store where they swapped it out when I told the associate what had happen she stated to back up my Mac’s for the first time via Ethernet. Once I set up the new time capsule it had a hard time staying connected with my internet and I got the say error again (hard disk needs repair) even with me trying the Ethernet back up.
    So back to the Apple store I go!!!!

    41 of 50 people found this useful