• 1.0 out of 5 stars

    Wifi is great, time capsule is flaky

    I bought the time capsule for the convenience of wireless backups, but instead ended up with a very cumbersome device.

    Backups frequently stall and end up incomplete, going unnoticed for days. The only solution I've found is to reboot my Macbook Air, which isn't really a solution at all, and is only effective for a day or two.

    Save your money and get an Airport express and stick to a USB backup. A very poor experience.

    38 of 44 people found this useful

  • 2.0 out of 5 stars

    No USB 3.0

    Given the current state of technology and the price of this device, to not include a USB 3.0 port is absurd.

    45 of 59 people found this useful

  • 1.0 out of 5 stars

    Didn't work

    I received the 2TB Airport Time capsule for a Christmas gift. Setup was very easy, but it would not read an external hard drive. I tried three different hard drives, the unit would not detect them. When I left the range of the wifi with my iPhone or iPad, I could not reconnect without restarting the Airport. I was very disappointed with the unit. I had it for four days and had to restart it over ten times.

    50 of 70 people found this useful

  • 1.0 out of 5 stars

    Don't buy it!

    I bought mine 9 months ago and now it has so much problem that I don't know what to do anymore. The wi-fi works fine, but the back up just give headache.

    46 of 63 people found this useful

  • 1.0 out of 5 stars

    Time capsule = JUNK

    I have been a mac/apple fan boy since the late 90's and have had nothing but good things to say; repeated referrals; and constant upgrades. My time capsule is the biggest waste of money ever spent on technology; and to make it even worse no support from apple. Investing several hundred dollars on something that quits far before my cheap external hard drive is an embarrassment.

    62 of 95 people found this useful

  • 1.0 out of 5 stars

    Can't even get it to work

    I followed the set up instructions. The computer can be connected to the Airport Time Capsule but there is no internet connection, despite all the green lights. I waited for more than 20 min and tried resetting. Finally, I had to switch back to the older Airport Time Capsule and back to internet. What is the usual set up time once you connect the WAN port cable? Thanks.

    33 of 38 people found this useful

  • 1.0 out of 5 stars

    Useless

    This thing is useless in all aspect except maybe as a network router (and not even wireless). First it will back-up your info but you can never ever restore from it actually. Good for storing versions of documents, but if you ever try to recover a computer or upgrade to a new computer, it will never work. I've had 2 different Time Capsules and tried both to upgrade to a new computer and both times it failed so I just had to manually transfer my data. The wireless is slow and terrible. The router constantly will disappear from the network making time machine backups impossible until you restart the router by unplugging and replugging. Just get another router and attach a NAS.

    40 of 52 people found this useful

  • 5.0 out of 5 stars

    The best router I've used

    I went through my fair share of WiFi routers. All of them that I've used, from Belkin, Linksys, D-link, etc were all painful to setup and had options I'm sure their makers don't even understand. They also got super slow as time went on, need to be restarted every now and again to keep things running optimally. Yes, they were cheap, probably the only good thing about them.

    Enter Time Capsule. I bought this along with my Retina Macbook Pro two years ago now in 2013. It's 2015 and is been well over 2 years, I I thought I would at least share my experience. First, it's so simple to use! The setup was painless, just open Airport Utility on Mac or iPhone and enter the network name and pretty much done! Airport Utility is one simple app as well. Not a lot of options but that's a good thing for me (not that I'm not technologically savvy -- heck I'm a software developer, but I have no patience with hard to use hardware/software).

    I also use Time Machine to back it up and encrypt my backup. Two other people in my house also back up to the same time capsule. 2TB is plenty for us. The Time Capsule automatically cleans up older backups and pretty much takes care of everything.

    After setup, there is 0 maintenance that I've had to do on it, aside from the fact that there were 1-2 software updates, which again, was painless. I don't even remember ever restarting the Time Capsule outside of power outages. Folks, this is one product that I don't mind saying, It just works ™.

    Sure it's about $100-$200 more expensive than the rest of the guys, but you know what? It's worth it, just for the experience alone. You can get a decent AC wifi router for $100 less than this. But they would be more painful to use, harder to maintain, have way lower quality of customer support, and they would need replacing after 1-2 years because somehow they manage to slow down as time goes on.

    This is hands down a 5/5 product for me. Couldn't be happier.

    30 of 33 people found this useful

  • 2.0 out of 5 stars

    Slows internet speed

    I love apple products so much but i am very shocked on this one. The airport time capsule is very good with backups but the problem is it slows down the internet connection so badly. My internet is usually fast but with airport time capsule its so slow and also sometimes it disconnects from the devices that connects to it. Now all i do is whenever i need backup i switch it on then back up my computer or else its off and i use my normal internet to get the best speed ;'( .

    27 of 27 people found this useful

  • 2.0 out of 5 stars

    Very Disappointed since I am a huge Apple fan

    I was very excited and to make this purchase. I thought that this would be another perfect purchase to add to my Apple world here at home.
    I brought it home, hooked it up, set it all up, and I was excited to see how quick and easy that process was. I would say I was up and running within 20 minutes.
    I went into my family room and turned on the TV. Turned on my Apple TV and rented a movie. Too my surprise I saw major streaming issues. I thought maybe I had forgotten a step in the process, so I set it up one more time. Returned to the TV and again the streaming was less than par. I thought maybe my service provider was having an issue, but when I re-set up my old router (NetGear R6300) once again. Went to the TV room and started to watch the movie, it was perfect. I then concluded that Apple is good with the devices, but maybe needs work in the networking arena. I now have the most expensive paper weight I have ever purchased.

    Apple do yourself a favor, do not develop the Microsoft mentality, rush it to market and fix it later. There is a reason I switched from that world to yours.

    35 of 43 people found this useful

  • 2.0 out of 5 stars

    Cool, when it works

    Bought this device shortly after release. When it works, it's cool. But, most of the time I am dealing with connection drops and devices no longer seeing the Time Capsule. Sometimes I will lose internet connectivity, despite being still connected to the wireless. Only fix is to turn wireless on/off. Other times, I will lose my connection to the wireless network entirely. Very close to returning this unless a fix comes out in the very near future.

    29 of 31 people found this useful

  • 1.0 out of 5 stars

    Time Capsule disappointing

    I purchased a new Airport Time Capsule, and it was relatively easy to set up. It completed a first backup on one computer. So far so good. The next day, I tried to set up a second computer for backup, but the backup disk could not be accessed. Got the message "internal drive needs repair". Having the backup disk crash after just one day of use is unsettling. I now have very little faith in this product as a backup option.

    35 of 45 people found this useful

  • 2.0 out of 5 stars

    Not made for saving Adobe CS files... (?)

    I Bought the airport TC 2TB to use as an external hard drive and a router... The Router part of it works just fine! The External Hard Drive part of it is not as great if you work on Adobe Creative Suite. Can't save Photoshop or Illustrator files without crashing... an unknown problem that feeds threads on the forums. If you use as Back up with Time Machine... then buy it, if you plan on working on it, saving files, especially if you do Graphic Design, it just doesn't do it! - I tried calling Apple, checking with Adobe... no one seems to have the solution. The 2 stars is for the Router part. I returned the item since it was no use for me.

    29 of 33 people found this useful

  • 1.0 out of 5 stars

    disappointed

    This is the first apple product that I am really disappointed about. I wanted to upgrade my existing airport extreme to a Time Capsule so that I would have a wireless router with wireless HDD functionality. I spent 3 hours trying to overcome the self-assigned IP address issue but couldn't so I gave it back. I exchanged it for a regular Airport Extreme, which had the exact same issue, although I was able to fix it. Apple please fix this.

    41 of 60 people found this useful

  • 1.0 out of 5 stars

    USELESS DO NOT BUY

    2nd capsule and same intermittent problem powering down no back up no internet.

    30 of 39 people found this useful

  • 2.0 out of 5 stars

    Connectivity issues.

    After 5 years it was time to upgrade the old Time Machine. The speed on the 11ac version is great. But it is constantly losing connection. I bought one TC, and it was dropping connection with my iphone or ipad all the time. I had to powerdown and power back up (or toggle airplane more) almost constantly. Then, when my macbook tried to run a time machine backup, it gets interrupted every time since it can't hold the signal.

    I returned the initial unit (past the 14 days, but I think the store told employees to take them). I really like the idea of the new TC so I just got a new one on the spot. Its having the same issues. Very frustrating. I'm not giving up, and I'm hopeful that its just a software issue. But I really wish apple would hurry up and come up with a remedy.

    21 of 22 people found this useful

  • 5.0 out of 5 stars

    Super Fast! Awesome

    This worked perfect on my iMac that isn't the new Mac Book Air like some people have been commenting on in the Questions & Answers area for this product. It is super fast, sleek and the smaller foot print is nice to boot. Backs up faster too.

    24 of 28 people found this useful

  • 1.0 out of 5 stars

    Wouldn't recommend

    Love Apple, love Apple products. I've been using them professionally and personally pretty much my whole life. I believe that I haven't felt the level of frustration and disappointment with another single product, not only with Apple, but with much of the technology I use. The AirPort Time Capsule has failed on many different levels and now the hard drive has died. The throughput on it has pretty much killed my fast Internet connection. Now, I've wasted many hours troubleshooting a failed hard drive . . . hard drives fail . . . it happens. But, it seems to have happened to so many people, I have to question Apple's choice of hardware they put inside it. We pay a premium to buy Apple product, we expect more. Not only has it failed, it's virtually impossible to get to the drive to replace it. It's slowly becoming a $300 paperweight . . . steer clear of this one. Apple, shame on you!

    25 of 31 people found this useful

  • 5.0 out of 5 stars

    Out of the box & working in 5mins

    We have a Virgin Media Superhub. We set this to Modem mode and connected the first AirPort Time Capsule this was quick & simple with the the instructions on-screen via the AirPort utility of the iMac. Once the set-up was complete my daughter set-up her AirPort Time Capsule via her Macbook Pro bridging from the first Airport Time Capsule giving it another name & pass key / word. Again this was simple and the whole process took around 15-20min.

    No other company makes this process so simple it just works.

    19 of 19 people found this useful

  • 5.0 out of 5 stars

    Replaces 1TB TC.

    Connect, plug it in and it just works. I have 4 AP expresses on my network for music and 3 of 4 were recognized right away. Fourth I unplugged and plugged back and it showed up in AP Utilty.

    Although not faster because I don't have wifi AC equipped devices, the connection was much better.
    Time Machine BU of my iMac took only 2+20. The old TC took over nite.

    Backing up MBAir now... Looks fast also.

    Here's hoping that the new iPads, iPhones will have this faster wifi standard

    22 of 25 people found this useful