• 4.0 out of 5 stars

    Compatibility problems with Comcast modem

    I have all Apple equipment including a new iMac. It was very difficult to get this to work with my internet modem. I spent hours on the phone with people from my internet provider and Best Buy where I bought the product. I worked with two different people at Apple support trying to fix the problem. After almost 3 hours we finally got it to function.

    Lesson Learned: There was a compatibility issue related to our Internet provider Comcast.

    Recommendation: If possible, try to do your homework before you buy to see if there are any known issues between your provider/modem and the Apple Time Capsule. If you discover that there have been compatibility problems then plan on working with Apple to get the router to work properly.

    18 of 21 people found this useful

  • 5.0 out of 5 stars

    A real improvement

    I had the older flat version of time capsule and this is a definite improvement. Its a breeze to set up and produces a very fast WiFi connection. The automatic back up facility works really well - I found it was a bit clunky in the older model and didn't always work - but then Apple do an excellent job of continuous improvement and the new time capsule is no exception. (and I don't work for them :-) ).

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    Needs Much Improvement

    I Love All of my Apple products, and figured this would be a great tech piece to compliment the efficiency of all my devices. I was wrong, and returned this product within a week. It's not as user friendly as advertised, and the time capsule feature was difficult to access, while the information that was backed up was also only accessible via my MacPro and not my iPad or iPhone. There are better combinations of products to get from Apple meanwhile. The Airport Extreme shall suffice just fine for any WiFi speedster, since the wireless signal is strong and fairly fast, but I'd wait until the next release of this product since there will most likely be big software and other UI improvements.

    18 of 21 people found this useful

  • 2.0 out of 5 stars

    Slow copies

    Time capsule might sound awesome, but let me tell you: it is not fast copying to it. At all. Copying GBs of stuff to it or from it takes hours and hours. Brand new MacBook Air and time capsule and copying files to and from the capsule is the slowest thing I've ever seen. It's a lot like downloading a Cyndi Crawford picture in 1985 using a 300 baud modem.

    I love the router part, always have used airport base stations. This is my first try with a time capsule and it is ridiculous. Even the computer trying to time machine to it is insane. Maybe I've been spoiled with my Mac Pro time machining to an internal hard drive. I'll probably just continue using time machine with a USB hdd.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    not to recommend

    After 2 years my TC 2TB stopped to boot/work. Seems that the HD got some problems so the wifi part will also stop to work. Apple takes a huge amount of money for repair and I have the feeling this product is not made for 24/7 use.
    Buy a "normal" airport and use standard backup solutions. I still see a point using airport as a router especially if you want to extend your network, but the use of time capsule is just wasted money.
    // a very disappointed user

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Very disapointed

    Bought the new time capsule when I up graded desk top and lap top. Unit is very disapointing. My mobile devices constantly fall off the wifi and I must re boot to frequently to re establish connectivity. Using the time capsule, the unit also looses the ip of the desk top (hard wired to it) and the lap top pro. You get one back up and then you must reboot the device and modem. Hate it, have re connected my old airport (works like a charm) and will be throwing this time capsule in the bin,

    21 of 28 people found this useful

  • 3.0 out of 5 stars

    Apple removed SNMP

    I recently purchased one of these to replace my Airport Extreme that finally died. I was in a rush, going on out of town the next day for two weeks, so I didn't enough time to research it. For some reason Apple chose to remove SNMP which means I can no long monitor the device. Had I known this I would have purchased something else. Everything works fine so no complaint other then I am unable to monitor the device.

    20 of 26 people found this useful

  • 4.0 out of 5 stars

    Great but not a home run!

    The Time Capsule is a great router and an excellent backup device. It would be perfect if Apple simply made it support DLNA like every other router on the face of the earth! This way you could stream to your Apple TV / Smart TV device from its file share.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    very disappointed

    i have bought the air port time capsule to replace seagate media center.
    the seagate was a loot better.
    i was able to access it from tv without computer and able to do east tm backup.

    really bad that its not accessible from tv-dlna or iPhone app.
    cant access to my go pro video easily like the seagate.

    apple should add dlna support and iOS app to make this killer

    47 of 80 people found this useful

  • 3.0 out of 5 stars

    Does not offer advanced settings such as SNMP Config...

    Product works well enough, but does not provide advance settings which is a problem if you want to use a tool like NetUse to monitor your routers internet traffic. I know that I can revert back to using Airport Utility 5.6 to be able to config SNMP but shouldn't have to. Re-introduce advanced configuration settings to this product and I will happily give it 5 stars.

    14 of 14 people found this useful

  • 4.0 out of 5 stars

    Easy, Quick

    Have been using for about two months with no issues.

    Very easy to set up. AC speeds are very good. Backup works seamlessly and easily. It just works.

    The range is not quite as good as some new routers, but it is a solid combination of features and is much easier to set up than the other routers. Using in a 3500 square foot house with good coverage.

    The only reason I rated four stars instead of five is because I think we ought to be able to set aside some of the drive space for our own use as a home server so that we do not have to rely on cloud services.

    Despite that, I would definitely buy this again.

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    Excellent!

    I'm not really one for writing reviews, but I felt like I had to, having read all of the negative reviews below (they nearly put me off buying it).

    This bit of kit literally set itself up, one draw back was that I had to take it out of the box and plug it in all by myself (come on apple, surely there's an app for that?). It has made a complete mockery of my old super hub. I get wifi over my entire house now and I actually get 100 mbps over wireless. My super hub barely gave me 60 mbps and the kitchen and bathroom were dead zones. It's worth mentioning that all of my internal walls are brick, no stud walls, which is why my super hub used to struggle. This doesn't bat an eyelid.

    My airplay speaker system now works flawlessly, no annoying pauses like before.

    The hard drive is a little slow at writing large files (like your first backup) but this is easily remedied by deselecting the larger files that do not really need backing up, such as movies and TV shows.

    I've only had it just over a week, so can not comment on the life expectancy, but I can't see there being a problem (based on how it has worked so far).

    So far, thoroughly impressed!

    13 of 13 people found this useful

  • 4.0 out of 5 stars

    Nice!

    Pros - I am an Apple product lover, but was very sceptical about this Time capsule. The set up was very simple and easy. The range was superior to any other wifi I had prior. The speed as well was super fast with all 8 of my Apple products in my house. I would recommend this to anyone.

    Cons - I thought the Time capsule would be able to be used to backup ALL apple products, iPhones included. I was wrong. Only for Mac computers. I recommend in the future that iPhones can be backed up on here(but then why would we have to pay for the cloud). Lastly I just couldn't get the time capsule to work with my current router as a range extender.

    17 of 21 people found this useful

  • 2.0 out of 5 stars

    Love Apple / Even though I lost my memories PUN INTENDED! Returning Mañana

    I purchased this AirPort Time Capsule as an emergency where I had to send iMac to apple so I needed to back up my files,... I got this out of box with the easy to set up feature but!!!!!!!!!! Later was warned that this device is not meant to be used as an external drive. AND,... it is a stand a lone router meaning you can't plug this device in thinking it will generate an ip address and just work. no no no honey,... I love apple till death but rocking to the beat of your own drum all the time is getting annoying. I was warned DON NOT save files to this unit like and external,... it is only meant for backing up 1 - 10 computers via time capsule AND through the use of the Wifi ofr internet. THAT is it. so after I was warned,.... now that my photos and music from since my third Mac days 2001,... and now memories and all gone. The folders are grey but damaged. Please please stop advertising this as a WiFi Router and external drive in one. it is a Wifi TimeMachine back up unit. Where is Steve when I need him

    29 of 45 people found this useful

  • 5.0 out of 5 stars

    Incredible, I don't get the bad reviews at all!

    I was surprised to see so many people writing bad reviews about things as silly as not liking the packaging! I bought one anyway trusting apple like I have been for the last 10 years, and I have not been let down! My previous router was putting out 35-40mbs when I was supposed to be getting 100. After only 5 minutes of setting up (literally) I was running at 115 mbs right away. Other people have complained that it took hours for their backup...The setup manual specifically states that due to the very large amount of data being backed up during the first initial backup you should connect via ethernet. I was going to sleep anyways so I didn't bother, but for those of you who don't want to wait 6-8 hours for your first backup (mine was 1/2 a terabit) then you should plug it in. All backups since have only taken a few minutes and I don't even notice they are happening.

    16 of 19 people found this useful

  • 5.0 out of 5 stars

    Apple Support for setup issues is outstanding

    I bought the 2TB Time Capsule to replace an original Time Capsule that was maxed out. Plugged everything in and could not get the internet to come back up. I called our ISP (Cox Cable) and they were able to get my internet back up going directly from the cable modem to my iMac. But that bypassed the Time Capsule and therefore no WIFI. When I then routed the cable modem back to the Time Capsule, again no internet. I messed around with it a while and finally asked for support from Apple on the web site. Got a call back from them in half a minute, and within 5 minutes they walked me through the DHCP settings on the Time Machine to get it right. It's been great since then. Kudos to Apple for outstanding customer support and a great product!

    15 of 17 people found this useful

  • 5.0 out of 5 stars

    Best router I've ever owned!

    After owning several Linksys routers over the last 15 years and seeing the reliability get worse, I decided to change directions and purchased the AirPort Time Capsule 2TB. Not only was I surprised to experience completely smooth Time Machine backups, but the strength of the the Wi-Fi signal was absolutely amazing! I couldn't recommend this product more highly.

    15 of 17 people found this useful

  • 5.0 out of 5 stars

    Exceptional performance, easy setup, WiFi never blazed like this before.

    Always had luck with the Airport Extreme base station and wanted to get 802.11ac performance with Google Fiber and a new iMac. Once everything was in place, there is a wow factor with the numbers. Downloaded an 11.7 Gb file in 7 minutes. Sustained 680 Mbps speed on an internet speed test site with a similar upload speed. That's through a WiFi. There may be other routers out there but I'm kind of astounded at the leap forward with this particular offering over the last one. Ease of use, agree with others. After I set it up, it was like, "That's it? It's working?" I extended the network with the AirPort Extreme, again very easily.

    I'm happy with the time it took to backup 70 Gb of data as well, about 45 minutes. Pretty solid performance. The previous setup would take 20 hours to perform the same task.

    If there are any downsides I just don't see them. This one performs exactly as promised.

    13 of 13 people found this useful

  • 4.0 out of 5 stars

    Connects to all my Apple products and has NAS capability

    The Time Capsule connects to all of my Apple products including a MacBook Air (mid 2013), MacBook Pro (late 2011), iPhone5,iPod, iPad, and Apple TV without any problems.

    The setup was relatively easy with the current Airport Utility in the Finder->Utilties Folder. You only have to enter the Time Capsule name and the WIFI network a name and password. It didn't seem to work at first but when I powered down both my cable modem and Time Capsule they both came up without any problem and I could join my network. The 2.4 and 5.0 Ghz channels are chosen automatically or you can choose them yourself. (A useful tool is WiFi Explorer from the App Store which shows all the nearby network and how you compare to them).

    I'm using the Time Capsule for Time Machine backups on both my MacBook Air and Pro. Expect the initial backup to take an hour or more depending on the amount of data on your internal drive.

    Setting up an external USB drive as NAS worked. 1) format the USB drive, 2) connect it to the Time Capsule was easy. Finding the USB drive was a bit obscure:
    1 - Finder->Network
    2 - Click on the Time Capsule
    3 - Click on the USB name
    4 - the USB NAS appears on the desktop and you can drag and drop to the NAS. I find it a bit more convenient than Air Drop. Caution: do not eject NAS or Time Capsule using Disk Utility. You might have to reboot to get the drive back. Use the Finder->Eject or Applescript->Eject.

    I have read some criticism that the Time Capsule only has a USB 2.0 port but I suspect that the speed is limited by the Network speed not the drive. Also an internal drive instead of an SSD drive adds to the delay. Why waste a USB 3.0 drive when the WIFI speed is so much slower?

    13 of 13 people found this useful

  • 4.0 out of 5 stars

    This is the one to get.

    Replaced previous (too small) external hard drive and Airport Extreme with this unit.

    Airport (WiFi) function superior to previous Airport Extreme...which is saying a lot because the Airport Extreme is a REALLY good router. Had to mess a bit with Airport Express device used for network extender but actually easy once I resolved my ignorance via Apple phone support...took minutes.

    Hard drives in the Time Capsule are neither fast nor slow...about average. However, the actual function is totally smooth, noiseless, brainless, and automatic. Thing just sits there and works. Excellent product. Would have given five stars if faster drives....small deal given the intended function.

    15 of 17 people found this useful