• 1.0 out of 5 stars

    Failed less then 2 years

    I bought my 2Tb version 6/30/14 and it has already failed. The $50 Linksys that it replaced is still going strong at my parents house. I guess expecting to get at least 5 years out of a $300 product is too much to ask. The fan in the unit failed causing it to over heat and quit. Apple will do nothing even though they know it's a common failure. I was told I could send it in and in 4-6 weeks they would tell me how much it would cost to fix it. Apple has reverted back to pre Steve Jobs customer non service. I will cut my losses and canibilize the hard drive out of it.

    6 of 8 people found this useful

  • 3.0 out of 5 stars

    An overpriced gadget that works...

    I've been using this TC for almost 2 years now, it is installed in the basement and the signal is something close to strong even in the second floor.
    Is this device easy to install? It is. plug and just works in a few seconds.
    Speed? well if you have the newest mac that take advantage of the wireless "ac" you will notice a considerable bump on the speed.
    Is this device reliable?. While I had some issues of random disconnection once in a while, nothing that "restart base station" from Airport utility on OS X doesn't fix. In terms of hard drive, where the very high price lies on, it is a Seagate, if you trust on this brand go ahead. After a few unfortunate accidents where my data was compromised I take no chances and I keep a WD duo 4TB to backup this backup. Call me exaggerated, but losing years of pictures ain't funny!.
    I've recently bought an apple TV and the feature of airplay really sucked. I've got an old airport extreme from eBay that extended my network, but even that the signal wasn't strong enough. Sad. I've returned the apple TV.
    Would I buy this again? probably no... some used airport extreme and a more reliable hard drive bought separately would be cheaper and better.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Absolutely awful!!!!

    We recently upgraded from the older 2tb version to the new 3tb. I cannot stress just how much of a mistake this was and a waste of £350. It is far slower than the older 2tb, mostly in respect to opening folders up (it can take 10-15 mins every time), which is a massive issue when I have my main product image library stored on there, which my team use to build various product catalogues, all linking in wirelessly (About 30,000 images). The older 2tb worked like a dream for this purpose, but we ran out of space and needed the extra terrabyte, so the new 3tb seemed like the obvious choice. My job now takes literally 10 times longer to do. Thanks Apple, thanks alot!

    I'll be honest, this is yet another poor effort from Apple and showing clearly that they do not care about the products or end user anymore. Don't even get me started on the poor spotlight and regular file search!

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Transferring files like it is 1999

    Replaced my older model Airport Time Capsule with this one. Setup / replacement took all of 10 minutes. Then I tested the internet speeds and file transfer speeds. I was consistently getting about half the download speeds of the older model and file transfer to the 3TB disk over Wifi were about 1/8 the speed. Taking it back to the Apple Store today.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor range & Inconsistent connection:

    In order to maintain connectivity you will find yourself cycling wifi on and off on your devices throughout the day. Better to use something else or wait until Apple corrects whatever is wrong with the firmware on these.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Not Reliable - You had ONE Job!

    I've owned this for almost a year. I bought it as a backup solution for our Macbooks, but in that time it has twice complained about an issue, lost all the backups in TimeMachine due to some error, and had to start over. Luckily, the laptops stayed functional the whole time and we were able to restart the backup process, but that meant that the history over months was gone. I do development for a living, so it can be important to use TimeMachine to go back the previous state of a project or back to something that was deleted because you thought it wasn't important.. point being that the value in TimeMachine is being able to go back to a previous state, and once it re-starts your backups from scratch, you loose ALL that history.

    Then I noticed it randomly rebooting last week every once in a while. Today we came home and noticed we had no internet, and that the device refused to turn on (no on light), though it did make the slightest vibration when being plugged in. So now, it not only doesn't work for backups, but the internet doesn't work either. Luckily, we still had the old router and I could plug that in and at least get connected (and use my laptop to connect to apple support). Dealing with support was OK, but I now need to take time out of my day to call and schedule an appointment to bring it in to the Apple Store (Best Buy in our case).

    These devices are very expensive (compared to a good router and a 3TB drive purchased separately), and aren't really that complex and the whole point is to have a reliable backup solution. However it doesn't deliver on that promise IMO if it randomly looses you backups, and then stops working after less than a year. I wish the TimeMachine protocol were an open standard so that I could purchase a product from another vendor with better build quality. I also think they should ship with a thunderbolt connector (and cable) for a time when I'd actually need to recover from a backup. Trying to do that recovery over WiFi would take many hours (20+), so you might loose a days worth of work waiting to get back up and running.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Don't buy this if you use a Motorola/Arris SURFboard cable modem

    I bought the AirPort Time Capsule - 3TB because I wanted a Time Capsule and I wanted improved range and speed for my Wi-Fi as I was disappointed in the SBG6850's throughput. The Time Capsule functionality has worked well for me which is why I gave it two stars rather than one.

    The Wi-Fi performance fast and it has good signal strength. That's the good news. The bad news is that I sufferred a year of frequent connectivtiy issues that were very hard to diagnose. If you read the Apple forums, you will discover a reaccuring theme of unresolved issues around the ATC dropping internet connectivity. I eventually proved beyond a shadow of a doubt that the issue was the ATC and not my ISP or cable modem. So I turned off the ATC's Wi-Fi and replaced the functionality with a separate Wi-Fi router. Now have solid Internet connectivty and an extremely expensive backup drive.

    9 of 11 people found this useful

  • 2.0 out of 5 stars

    Good concept, but why no Thunderbolt?

    Can't believe they didn't include a Thunderbolt port on this back up device. Glaring omission that would have made this a very good product. When you are doing a large backup over Wifi, takes WAY longer than it would have with Thunderbolt. Apple seems increasingly lazy with its designs.

    21 of 25 people found this useful

  • 2.0 out of 5 stars

    Love it, but it's got it's it's quirks

    Seamless, invisible, reliable, inane. This product serves well and transparently as both a WIFI router and backup. It's the second iteration of Time Capsule that I've relied upon for years. Yet, in the two instances they've each been called upon to save the day, they just didn't quite deliver. Each failure was accompanied by a permanent "Disk Temporarily Unavailable" notice. These occasions were hair-raising and tense, and after days of round-about-work-arounds I was able to retrieve my data. Imagine that, my data actually coming back to me from a device that was purchased to do just that. Sounds easy enough, but this product just doesn't deliver when it's needed. Either that, or I've had some pretty lousy luck.

    The process by which success came was circuitous, doubtful, annoying, and tedious... All words I've never used to describe an Apple product.

    As much as I like Apple and the concept of this product, I'll be foregoing it shortly in favor of a different strategy.

    31 of 35 people found this useful

  • 1.0 out of 5 stars

    Intermittent shutdown problems...Latest version has engineering problems!

    I have had Apple routers and Time capsules for many years and until recently the experience has been mostly good. However, that said, I am very disappointed with the performance of my second 3TB TC purchased in late 2014. I have had to return and exchange it twice now and am currently "testing" the third unit.

    It would appear there is a serious hardware or firmware problem that leads the device to power down intermittantly. It can power down once or twice a day sometimes, or may go for a week or more just fine then quite. The only way to reset it is unplug and replug the power cable and it sputters back to life.

    The sign of failure, apart from the obvious is the LED light goes off (while still plugged in).

    Apple have been pretty good and quick about providing a new unit. I am surprised though they cannot seem to read or access the TC diagnostics on board which supposedly get sent back to the mother ship also? Looking into the logs it is, and should be possible for the techs to see if thermal or other factors tripped the unit OFF.


    Oh well..I'll continue testing #3 and hope for the best this time. I think its most likely the latest engineering version thats at fault. Its worth noting my original 3TB TC purchased in 2010-2011 works just fine and has never given any problems.

    48 of 50 people found this useful

  • 2.0 out of 5 stars

    Bad product

    AirPort Time Capsule is the worst product apple makes, I lost all the data and now to backup my laptop again, I need to have it connected to it over 24 hours. It's extremely slow! If I had the option to return it, I would do it in a heart beat. I do not recommend this product to anyone.

    32 of 39 people found this useful

  • 5.0 out of 5 stars

    The best router

    this it the best router in the world!

    4 of 23 people found this useful

  • 5.0 out of 5 stars

    The Best router I've Owned. Seamless Backup.

    I've never been inclined to skimp on routers because people in my house spend a lot of time behind their computers and iPads. I need something that is fast and reliable, even with more than a dozen devices talking at once. The Airport Time Capsule is the fourth router I've had and although all the previous ones would crash or bog down, I've had no such experience with the AirPort Time Capsule. It's the only router I've been remotely satisfied with. While part of the reason for the speed is the fact that the entire house is wired with ethernet and almost every device is plugged into that network, the same was true of previous routers. My experience is that the Wi-Fi range is slightly better than that of any previous router.

    There are three of these devices in my home, two of which are dedicated backup machines. Each is more than a year old and I've had no problems with them. This does not prove that they are always highly reliable, but it does suggest that they can be. Backup is seamless, invisible, reliable, simple. I've found these to be much easier to set up than previous versions of Apple's Time Capsule devices.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    I'm an Apple Fan, but good grief. This is garbage.

    Shame on me for buying these over and over. I've owned 4 and all have gone back in too short of time. I saw one guy saying his went bad in a year. Mine seems to be just a little longer than that. Bottom line, run the other way and take your money with you. You'll be better off!

    37 of 45 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money

    I bought this product and we couldn't get it to work properly. After troubleshooting with Apple and getting nowhere, we finally brought it into the Apple Store. They determined that it was defective and sent us a new one. The new one worked for a little more than a year and then it completely quit working. We used it as our primary router for about 5 months of that year and when it worked, it worked great but it did not last long. When I bought this, I was under the impression that I would be also use it as a storage device but that wasn't the case. This is only designed to back up your existing storage. I think that if this were configured to also be a supplementary storage device and be a little more user friendly, it would be a great concept but I think the product quality definitely needs to be improved first. I would not recommend purchasing this product until they improve it.

    30 of 38 people found this useful

  • 1.0 out of 5 stars

    Speed problem

    What I've learned is that TWC wifi modem is much faster than the airport time capsule 3TB, but to perform a wireless backup, a TWC wifi modem has to be in a bridge mode and airport time capsule (wifi) host. When TWC wifi modem setup as a host wifi modem-router the speed of the Internet is as promised even when I'm 50 feet away from the router, unfortunately the time capsule will not perform a (wifi) backup because it has to be the host router according to apple tech support recommendation. I would never buy this airport time capsule 3TB if I knew that its so slow. I pay for a fast internet connection 100 Mbps but because of the slow airport time capsule I'm getting around 20-30 Mbps.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    What happened? I thought products were improving. Terrible Wifi.

    I was very excited to upgrade my old Time Capsule to the sleek new 3TB, but I was in for a rude awakening. I had lots of problems from day 1 with dropped connections and devices not even picking up the new Time Capsule. Support assumed I had a bad antenna and had me drive 2 hours to the nearest Apple Store. They exchanged it with no problems. The 2nd try was EXACTLY the same as the first. Dropped connections and devices not able to access the TC. I even bought a new Wifi printer. As soon as I plugged in my old TC, everything worked great. There won't be a 3rd try. This thing is garbage. It's like having a PC again...

    29 of 37 people found this useful

  • 5.0 out of 5 stars

    Setup and forgot about

    I set up the Time Capsule, set up time machine and then forgot about it. That's how dam good this thing is!!!

    10 of 14 people found this useful

  • 5.0 out of 5 stars

    LOVE IT!!!

    Absolutely love it!! WiFi range is insane! Data rates are incredible! Super easy setup and I love the AirPort app on iOS devices in addition to the AirPort Utility app on my iMac. Wireless Time Machine backups!! No more plugging in an external hard drive every few weeks.

    One tip: I suggest manually setuping a 5GHz network, because more often than not, the AirPort Time Capsule will default you to 2.4GHz which is much slower, though has a broader range (good for large houses). I live in a railroad apt in Brooklyn, and the 5GHz is full bars throughout.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Great Range

    We live in a large multi story older house with internal masonry walls. WiFi very difficult to reach all parts of house so we have Netgear powerline devices which are not 100% reliable.

    We installed the Airport 3TB in a home office at the far end of our home about 150 feet from a back enclosed brick-walled porch where we have a smart TV.

    The device is a giant improvement and now we can get uninterrupted hi-def service in all parts of the house. No fades or drops.

    It took about 20 minutes for the setup to complete and the indicator light to turn green. So be patient.

    20 of 24 people found this useful