• 1.0 out of 5 stars

    It's a lemon

    Many of these have a connection glitch and performance is spotty. A technician bought my trustworthy 5th gen extreme and warned me about the new 6th gen. He was buying my fifth gen to install in a customers mansion. He was replacing five 6th gen extremes in the mansion because of the issues I mention at the beginning of my review. I went ahead and bought the new 6th gen extreme and sure enough I have the same issues. Apple technicians don't have a solution for the connection issues. My old extreme could handle several devices at once flawlessly, year round. This new 6th gen extreme drops devices all the time, constantly. And the performance is either really fast or really slow.
    You can Google the issues I'm talking about. It's common. And the sore truth is, after two weeks you're stuck with Apple's $199 plus tax lemon of an Airport Extreme.
    It's not worth spending this kind of money for poor performance. Putting an Apple logo on it doesn't make it a good device.

    187 of 261 people found this useful

  • 1.0 out of 5 stars

    Not For Power Users

    This is a great router if all you need is access to Facebook. HOWEVER, if you're a power user of any sort this router simply won't cut it. Unbelievably it lacks support for SNMP and the latest AirPort Utility is stripped of all the useful features. You won't be customizing or doing anything interesting with this router. I returned within the 14 day no-questions-asked period.

    For this product line (without SNMP) Apple has officially given up on small business and power users.

    105 of 138 people found this useful

  • 1.0 out of 5 stars

    SNMP function No longer there

    Apple stop support for SNMP function. If you want to monitor new AirPort Extreme Base Station by SNMP, you are out of luck.

    and Apple, Please mention this fact on your product Information.

    93 of 119 people found this useful

  • 1.0 out of 5 stars

    First Apple product I've ever returned

    Dropped connections. Having to power recycle many times a day. Hanging.
    After an Apple history daring back to the Apple ][ I returned my first product for a refund and reverted to my Apple AirPort Extreme G1

    93 of 121 people found this useful

  • 1.0 out of 5 stars

    Don't buy if you are a gamer

    After using this wireless router for over a month I finally gave up on 11/16/2013. The range on this router is terrible and my multiple devices on my network including iOS laptop, ipad, iphone, Roku, and other devices all periodically lose their connectivity no matter how close in proximity I am to the router. Also, if you are a big gamer you will notice quite a bit of lag/latency in the connection while playing first person shooters. Sadly, my xfinity/comcast wireless router performs better (greater range and consistent connectivity) than this $200 product from Apple. I would recommend buying a router from Cisco, Linksys or another manufacturer that specializes in making routers/switches. Sorry Apple, but you failed with this product. Hope this helps other people avoid buying this device.

    100 of 143 people found this useful

  • 1.0 out of 5 stars

    Worse than 2 generations ago!

    I replaced my Airport Extreme from 2 generations ago because I got the new Macbook Pro with AC and it was a big mistake. When it works, it's extremely fast. Unfortunately, it works for maybe 2 hours than disconnects. I've tried absolutely everything I could think of, including calling applecare numerous times, to no avail. It simply does not work. I have 5 webcams, numerous game consoles (PS3, PS4, Xbox 360, Xbox One) 2 laptops, 2 iPhones, 2 iPads, and even more connected to the internet. However, with this new router I have to routinely reset every single connection every 2 hours and power on and off the router to get the internet. The sad part is, when I plug in the old router from years ago it works perfectly fine with all those devices and I have no problems (just no AC for the macbook pro).

    68 of 92 people found this useful

  • 1.0 out of 5 stars

    Problems with timed access control

    I bought two of these 802.11ac/2013 units. I use the Timed Access Control (TAC) to limit access according to MAC addresses. I swapped my old extremes for these new ones and TAC does not work reliably. There is a glitch where if you have a long list of MAC addresses, say more than 10, then the unit has a random address recognition failure. If the problem MAC addresses are moved further up the list there is less of a problem, if they are toward the end of the list there is more of a chance of a problem. This results in computers which should have authority to use the wireless being denied access. I have spent about 6 hours on this problem, Apple senior tech support can't get to the bottom of it. I have put my old Airports back in. I am aware that other people are having similar problems. I am a long time Apple fan but these units are poor. I can replicate the problem with Mac Book Pros, Mac Book Pro Retinas, and iPads. Don't waste your money.

    63 of 84 people found this useful

  • 1.0 out of 5 stars

    PERFECT, if your name is "grandma"!

    Apple has yet again decided on our behalf and removed out all the great features the previous generation extreme routers once had. Don't get me wrong, if you want a zero config device (well almost zero, Airport Utility was having "extreme" issues configuring the one I purchased), this is great. However, for those of us who use SNMP or would simply like to manage our own network, forget about it. Thanks Apple.

    69 of 99 people found this useful

  • 1.0 out of 5 stars

    Poor performance

    I bought this newer Airport trying to replace my 5th generation Airport. This new device is buggy and has a lot of conflicts. I experience drops in the wireless signals constantly and iPhones and iPads drop connection quire often. Don't buy until they fix the software or firmware.

    61 of 88 people found this useful

  • 1.0 out of 5 stars

    Generation 5 Much Better

    Don't spend the money to upgrade because it's not an upgrade! I have three Gen 5 Extreme's in my house - 1 base and the other two extend the wireless network., ordered 2 new Extremes - 1 for a base and one to extend the network.

    I Set up the new extremes as a new network to test the speed between the two networks and the new extremes provide roughly 1/2 the speed of the older gen 5 based network. The gen 5 based network performs at the limits of the service into my home provided by Verizon FiOS. The new generation extremes produce 1/2 the speed.

    Hopefully, there will be a firmware upgrade or something to fix the issue. BTW, I'm accessing the networks with a new macbook air with a/c internal wifi so I would think the new routers would be much faster.

    50 of 66 people found this useful

  • 1.0 out of 5 stars

    Do NOT upgrade!

    Had a 3 year old apple router that worked flawlessly for years. Decided that AC must be better than N so upgraded and have had nothing but nightmares since. The internal network has been inconsistent, slow, and sometimes non-existent (am talking about internal wireless network, not external internet as that could be the ISP's fault). Apple help has very superficial help and has not been able to solve the issue after 4 extensive calls, 1 replacement of hardware, and plenty of online troubleshooting. There is NO reason to move from the old and proven router to this poorly made and untested hardware. VERY disappointed in Apple for making such a poor product.

    51 of 69 people found this useful

  • 1.0 out of 5 stars

    If you use VPN, choose something else.

    Even though it says it supports PPTP passthrough - it's impossible to get it to actually work, since it seems to conflict with the "Back to my mac" feature. Instead of honouring the instruction to forward port 1723 to the VPN server, it just drops the packets.

    A fundamental flaw in an otherwise decent product.

    59 of 86 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    I used to have an old Linksys WiFi router. I thought this would be an upgrade. It isn't. Constant dropped connections. It's slow when I can connect. 5GHz pretty much never works. No improvement in range.

    It's past the 14 day return date now so I'm stuck with it. But it's going in the closet and I'm going back to my old Linksys for now. Steer clear of this. It's definitely not ready for prime time yet.

    Apple, I'm so disappointed with this product!

    56 of 82 people found this useful

  • 1.0 out of 5 stars

    Will Not Accept Old Configuration

    I run a small hosting business from my home and have been using a very old but still functional Airport Extreme for many years. Recently, "old faithful" would no longer power on. I thought the fix would be simple-- purchase a new Airport Extreme, make all the physical connections, restore my saved configuration and restart all of my devices. Not so fast...

    Unfortunately, the new Airport Extreme finds my saved configuration invalid and will not allow it to be saved on the new router. It makes some very invalid assumptions about IP ranges that are being set and constantly complained about the router address being incompatible with the WAN address. After spending many hours trying to tweak my configuration to get this to work, I called Apple support. Although very friendly and helpful, we reached the conclusion that for my current configuration, the new Airport Extreme could not be used. The new version of the Airport Setup Utility is crippled. Old versions of the setup utility warn that your settings will likely not work since the hardware and software are not compatible. You can no longer manually configure this router using the latest setup utility. It should still have a "trust me, I know what I'm doing" configuration mode.

    I have since purchased a competing router and manually loaded THE configuration that the Airport Extreme said is invalid. Installed, configured and tested within 60 minutes. It works like a champ.

    I can't recommend the new Airport Extreme to anyone.

    53 of 78 people found this useful

  • 1.0 out of 5 stars

    Overpriced access point. Great access point poor router...

    How can you say this is a router when it doesn't support QoS? With VOIP being more common these days and it requiring QoS especially when gaming is on the same network, how can you have both without QoS? You can't! This is a huge mistake on Apple's part and I want to be a convert but can't for this reason. However what saved this product from being returned is this... If you buy a real router with QoS and put it between your modem and the AirPort Extreme and make the AirPort Extreme Bridge Only (Access point) you get great coverage. That is all this product is good for (i.e. as an access point) if you are using the latest technologies on your network, that is, gaming and VOIP which are most people. Hello Apple wake up! You got billions in the bank spend it on getting your products up-to-date.

    49 of 70 people found this useful

  • 1.0 out of 5 stars

    less range and performance than old airport extreme

    I have a large property with two close by buildings -tried to extend the network with old airport extreme and with an airport express. Signal is not stronger and is not faster. Spend too much time rebooting. Going back to the original airport extreme and throwing this new $200 unit into the graveyard with all my windows products. This is the first apple product to go into my window graveyard.

    42 of 56 people found this useful

  • 1.0 out of 5 stars

    Don't buy this!

    Spent the money on this the beginning of April, 2015 and by mid May we started to notice first one printer stopped working then shortly after another printer then one of our computers (we have three different printers and five different computers for business). We reset the Air Extreme several times when the first printer stopped working which only helped for a day or two. When the second printer stopped working resetting didn't help at all. Now our main computer for our business says it is connected but won't go on line. This is so frustrating for only having this thing for 2 months. A total waste of money.

    33 of 40 people found this useful

  • 1.0 out of 5 stars

    Lots of trouble

    I have been an Apple fan for many years now, I bought this as a replacement to the Airport extreme that went belly up. This thing has been a constant source of trouble, it need constant rebooting and reconfiguring, I am sooooo sorry I bought this this. IMHO not worth the money.

    35 of 45 people found this useful

  • 1.0 out of 5 stars

    Stay away!

    I purchased my unit from Apple Online in January 2014. Worked great for 4 weeks, until it started shutting down for no reason. Returned it to the Apple store in mid February, and they gave me a new one. Now, it is November, and the unit keeps dropping the internet connection. Wifi signal is great on both 5 and 2.4GHz channels, but NO connectivity. Airplay became useless. Pulled it out, and put back my old 4th gen AirPort Extreme. Yeah, signal strength is a bit less, but everything works so much better. Oh, and the Bonjour Share name problem with OS X Yosemite? ...it stopped!!! Everybody futzing around with their Macs, troubleshooting problems? More than likely it is their 6th gen AirPort Extreme or Time Capsule. I am going to try and return my unit. I do not have high expectations of any satisfaction, but hey... I have to try.

    34 of 43 people found this useful

  • 1.0 out of 5 stars

    Lousy, will try to return

    Purchased this router less than 2 weeks ago. DSL modem has been placed in bridging and this is handling all of the routing. Wireless signal is good. Worked OK for a couple of days. Then increasingly this thing seems to be rebooting and locking up irregardless of what I do. Unuseable. I reinstalled my old cheapy Netgear N dual signal and configured it the same way. In 24 hours I have not had a single issue. I worked at isolating the issue by power cycles of various devices. I have iPhones, macbook pro, iPad, printer, apple TV, ROKU. They all drop out. I also completed a reset to factory defaults and the thing is rebooting regularly. This is strictly an airport issue and the product is no good.

    As I attempted to isolate the issue I was very disappointed in the Airport utility as the only means of pursuing trouble. The utility is extremely limited and is of almost no troubleshooting help. You can configure and check signal strength on devices. Beyond that the utility completely void. I do not recommend this product.

    43 of 61 people found this useful