• 1.0 out of 5 stars

    Do Not Buy!!!! Drops signal all the time!!!

    I bought this around a year ago. Had problems then. Contacted apple support. They walked me through a few thing. It work Great for around 6 months. The stupid thing keeps dropping connection. Ive done all kinds of resets etc... I had a Netgear for over 6 years with no problems. I just wanted to get an extreme since everything else I had was apple. I repeat do not buy one of these! biggest waste of money even for an apple fan!!!!!

    40 of 47 people found this useful

  • 1.0 out of 5 stars

    If you use VPN, choose something else.

    Even though it says it supports PPTP passthrough - it's impossible to get it to actually work, since it seems to conflict with the "Back to my mac" feature. Instead of honouring the instruction to forward port 1723 to the VPN server, it just drops the packets.

    A fundamental flaw in an otherwise decent product.

    60 of 87 people found this useful

  • 1.0 out of 5 stars

    Broke After 16 Months - Not Covered by Apple

    This router looks and works great, but is unreliable (filter on the one-star reviews to see what I mean). Apple will not replace even though the device is four months out of warranty. I am very disappointed especially considering the high price of these units. My advice to owners of Airport Extremes that are still in warranty: return the Airport Extreme as soon as you hear a fan noise -- I waited too long.

    37 of 43 people found this useful

  • 1.0 out of 5 stars

    Unreliable after year and half

    This was a nice product for a little over a year but now it constantly drops the connection. I have to unplug it and plug it back in daily. I thought I was having internet connection issues with my cable provider but turns out it is the airPort Extreme. Too bad, I like apple compatibility and simplicity but the reliability for this product is not there. I do not recommend this.

    39 of 48 people found this useful

  • 1.0 out of 5 stars

    Broken piece of junk!

    I got this to replace my 3-4 year old airport express and well..... There is something wrong if the tiny little airport express sends out a better signal than this thing... But here's the strange part... The signal strength is amazing but the bandwidth is non existent.... I would get 95% signal with -60 to -75 dBm from any ware from 20-60 feet but only get 100-300 kbps, as for my tiny little friend, the signal is lower about 40-60% VS 95% same with the dBm about -75 to -90 but I get far better bandwidth up to 300-400 Mbps at the same range... (Local network activity) and they were on the same channel (11) with no one else on that channel or 3 channels around it so something with this router is just messed up...

    31 of 40 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme - Limited Range

    I replaced a Time Capsule (5 years old) that worked pretty good but thought I go for a more up to date product. The range on this is not good and much worse than a Time Capsule. From Home Office to Family Room (50 feet) it is very slow. Laptop wi-fi poor and hardly streams a movie. I had to move to the Family Room...problem solved. I'm very disappointed.

    31 of 43 people found this useful

  • 1.0 out of 5 stars

    Very DISAPPOINTING!

    I've had the AirPort Extreme for only 3 days and the so-called increased download speed improvement is just not was it is advertised as. I am very disappointed to pay so much (I have the iPad retina display, iPhone6, and an iMac that's only 1 year old) and not get what was advertised. Unlike some of the other folks who have commented, I have no intention of buying a 2nd one...in fact I want a refund! The download speed is the same and I have experienced nothing different except in my bank account. This puts a new light on Apple products for me. Don't waste your money for this product.

    28 of 46 people found this useful

  • 1.0 out of 5 stars

    Samesinkinboat

    Looks like I should've read the reviews first! Bought this a little while back, (I'm sure out of warranty now!), and while it worked as hoped for a year or so, I am now in the same sunken ship as the rest of you. I cannot go a day without having to re-boot the whole system, and for a while, it was several frustrating times a day. I replaced my modem thinking that was the problem, but after removing the router from the system and seeing that it worked without having to unplug and re-plug it in, I'm realizing that this is the problem. $200.00 down the drain, @#$%%$#!

    I'll be going back to the drawing board and buying a new one, but of a different manufacturer of course.

    23 of 37 people found this useful

  • 1.0 out of 5 stars

    Tries to be a router but doesn't support static routes.

    For quite an expensive bit of kit that forces itself to be the primary router in your home network, you'd expect it to support something as simple as static routes.

    I've got a VPN router that connects me to my work network and as the AirPort extreme doesn't support VPN either it;s essential I can still use this other box, but as the Airport Extreme doesn't support static routes and doesn't allow you to override the default gateway it pushes out through DHCP I have to turn off the router support in the Airport Extreme which cripples the features.

    Even the most basic of routers I've seen support static routes, it's amazing that Apple have neglected such a fundamental feature.

    22 of 35 people found this useful

  • 1.0 out of 5 stars

    2nd AirPort that sucked

    Sadly this is my 2nd Airport extreme and I had the older version too. Sadly they look nice! but your better of with a NetGear for 50$$. Issues I had the HD crashed on my order model. The new Airport Extreme the single drops. this is the replacement I'm having issues with. But now I don't have warranty.

    22 of 39 people found this useful

  • 1.0 out of 5 stars

    Incompatible with Surfboard Modems

    After several hours and calls to Comcast I'm done with this router. Won't connect with modem and when it does its intermittent connection and won't work with other devices. I'm a big fan of Apple products but this one is a piece of junk.

    28 of 52 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    Purchased my AirPort Extreme September 2015.

    I had been delighted with it, so easy to setup and great coverage.

    However today it went faulty. It will no longer work as a wifi network and disappears from finder after 5 minutes.

    It is only 15 months old. I've just taken it back to where I bought it from and they say Apple only guarantees for a year. This item should last much much longer. I will try an Apple Store tomorrow.

    13 of 24 people found this useful

  • 1.0 out of 5 stars

    Terrible, drops and then it constantly says "unexpected error"

    The router after 6 months, drops constantly and resets itself. It gives an error "unexpected error, please try again." Each time, it requires a hard reset and you have to manually adjust the settings for it to connect again. This is my 3rd AE going back 9 years. This will be my last router from Apple.

    12 of 22 people found this useful

  • 1.0 out of 5 stars

    Big waste of money

    There is absolutely no difference between this and my modems router. We only purchased it in hope to get better speeds in the living room which is only 10 meters way but it miserably failed us. After a few Google reviews, it's evident that this is a common problem with many users. There is nothing interfering with the signal and everything was setup correctly.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Slightly better signal than my old router with 5 dbi pole

    This is the most expensive router i've ever bought. After reading a lot reviews, I decided to buy this to expand my network area range. But it's just a little better than my current router and some areas are worse.

    It's very fast when you can get the signal above 50%. But it's not a good choice for whoever want to expand wifi range at all...

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    3rd AirPort Extreme in the last 5 years

    Got the AirPort Extreme after my last one stopped working in 2015. Now the fan is constantly running and a message says it is overheating, yet it is cool to the touch. Reading the forums, it seems this is a common problem. Wifi still works for the time being but it appears its days are numbered until the fan finally stops working. I really want to love this product, but reliability is a definite problem.

  • 1.0 out of 5 stars

    Doesn't work with Unifi ISP

    As Apple as it may, from my experience of using Apple products, all the technologies and advancement that Apple made is good and all. But, I cannot experience this Apple Airport simply because it does not support Malaysian Unifi ISP. I have tried everything I could but it couldn't connect to WAN. I have high hopes for this but, it's not Apple's fault.

  • 1.0 out of 5 stars

    BEWARE OF PACKAGING

    There is a serious issue with the packaging the Aairport Extreme come in- pls consider if you buy! Here is my case (which will also be going on YouTube). I just purchased a new Airport Extreme. Got home, and unboxed while standing in my kitchen. There is only one logical way to open the box, which is to hold top and bottom and pull apart. When I did this, the Airport Extreme flew out the box and dropped 4 feet onto tile floor, with a huge thud and its bottom cover broken off. Just astonishing to say the least, and not what you want to see with your new $200+ purchase.

    In the box, the unit sits on the bottom segment of the packaging, with about a 1 cm of elevated packaging surrounding it. Also, pulling the top section of the packaging while holding the bottom section created a vacuum, which seemed to help launch into mid air (no pun intended)

    So I now need to consider returning it before using it, as it may or not work or have the lifecylce it should. I read up on this and noticed many people had the same issue. A huge hassle and incredibly stressful for me.

    Why has Apple developed such incredibly bad packaging? I am a dedicated Apple user, I bought this to replace an old Airport Extreme. But this experience is just mind-numbing. This packaging is so badly thought-out and can create a horrible user experience - it is astonishing Apple let this out the door. I havent even used it, but have no choice but to give it one star at this point. Complete waste of time dealing with this product thus far. (on a Sunday to boot)

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    AirPort Extreme? Disappointed...

    Bought the new Apple AirPort Extreme yesterday. I bought this device because the reviews were excellent, thought that the majority of people liked the new router. The previous router installed was Linksys EA 4500 which to this point has worked great. Reason to change was to experience the "ac" and really enjoy the longer coverage and faster speed. I installed the new router but was only able to connect 2 devices (iPad 2 and iPhone 5S), the remaining devices (iPhone, Mac mini etc...) never connected to the router.

  • 1.0 out of 5 stars

    Apple Drops the ball.....

    Very disappointed with my new airport extreme for the following reasons:

    1. Slower than previous model, I used to enjoy 95mbs plus internet speed on my previous router, I'm lucky to get 70mbs.

    2. Range is worse, marginal reception in areas that were once quite good.

    3. Aesthetics, Jonny was clearly on holidays when this was developed. All Apples desktops are silver and black, what were you thinking making this white? A miniature version of the new mac pro would have been more logical and aesthetically pleasing or silver.