• 2.0 out of 5 stars

    Great when it's running and you can connect to it

    Basically, I have to reset it constantly. For some reason my mac decides it can not connect to it anymore. Only way to fix is is reset the whole thing and reconfigure. This really stinks. Not a great product IMO.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Yea Not Impressed

    Speed is very good, but I have a very solid plan with my provider. I bought this because while sitting on the front or back porch of my 2k sq ft home I was having difficulty connecting, it was spotty at best. No improvement at all with this device. Works great inside the house, not well outside. I was expecting so much more from Apple.

    6 of 20 people found this useful

  • 2.0 out of 5 stars

    WiFi range should be much better

    This is a good product in say, an office or open space. We use one at work and have been very happy with it. It's easy to set up and does most of the things that your average user would want (don't buy if you expect advanced options!).

    However, the range very quickly drops off if you go to another room or upstairs ie a fairly standard home setup.

    I bought this as a home router to replace a BT Home Hub 5 but disappointingly, the (free) BT WiFi range is a lot better than the (rather pricey) Airport Extreme 802.11 AC.

    Sorry Apple but I expect better than this!

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Worked well for 17 months, then died.

    I liked the AirPort Extreme for 17 months. It covered most of our house with a single device and it was very reliable. Around 17 months it started to power down. I suspect an issue with the power supply, Apple has a long history of wonky power supply problems.

    I wouldn't be surprised if there's eventually a recall program. I purchased it with an AMEX card, so I'll now see how good their extended warranty program is.

    In the meanwhile, sadly, I've ordered ANOTHER Airport Extreme. (Sigh.) I really couldn't find a better option -- Eero is very expensive and unproven from a startup that may die. Google's hardware is outsourced and of uncertain quality.

    The Airport Express has been very reliable. If you can make do with the Express I'd recommend it over the Extreme. If you need the coverage and buy the Extreme be sure to have an extended warranty credit cards (I think some countries have 2 years, that's enough) or pay extra for Apple Care.

    20 of 21 people found this useful

  • 2.0 out of 5 stars

    Stupid!

    The Product Information states "Any Wi-Fi device you have will work with AirPort Extreme". But this is misleading. The most popular broadband provider in the UK is BT Internet. Users are supplied with a Home Hub router. The Airport Extreme cannot connect wirelessly with this router and as it does not have a modem of its own it cannot replace it. The solution is to connect the 2 devices with an Ethernet cable. What is stupid is that the Airport Extreme cannot be used as a WiFi Extender unless a second Apple router is purchased . This makes it pretty useless for home use because most home users do not have their homes wired up with Ethernet cable and do not need 3 routers.

    6 of 40 people found this useful

  • 2.0 out of 5 stars

    Surprisingly weak Guest Network security

    The Airport Extreme is a high-performance WiFi router, but it has a surprising weakness in the Guest Network: ZERO support for any form of client Wireless/AP isolation mode. For any public setting, like a library, coffee shop, retail store, this means that any wireless device that connects to the Guest Network can see all the other devices on the Guest Network, including the manufacturer of the device, address, and other features.

    The lack of client Wireless/AP isolation mode is a surprising security weakness in an Apple product -- especially because many competitors support "Wireless Client Isolation" in product that cost less than half the price of the Airport Extreme.

    I bought an Airport Extreme for use in a public art gallery, but it's being returned to Apple due to this surprising and disappointing security weakness.

    19 of 23 people found this useful

  • 2.0 out of 5 stars

    AirPort Extreme Not Apple Perfected

    After about 18 months of great performance the wireless router will not stay connected. The old Apple Express router that it replaced still works like a champ, albeit slower. This is not a great value if it must be replaced every couple of years. I expect more from Apple equipment.

    14 of 16 people found this useful

  • 2.0 out of 5 stars

    This product needs to be FIXED!

    The Airport Extreme goes off to LA LA land. It has a green light and looks normal but devices on wi-fi or wired will not go onto the internet. This happens when devices have been connected a while or overnight. As an example my iPhone will be connected and working on Wi-Fi and then the next morning I have to turn off and back on Wi-Fi on the phone to use the internet. Very frustrating.
    My older Airport Extreme works great. I upgraded with hopes of a stronger signal to reach my garage. FAIL.

    I am hoping Apple will release an update to fix this issue.

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    bad range

    the range is similar to AP express.

  • 2.0 out of 5 stars

    Apple have dumbed down and removed features

    The best description of this WiFi access point, is adequate but don't bother if you want any (even basic) degree of customization. The Retail price is on the steep end as well compared to competitors.

    The router can only be configured using Apple Airport Utility software which only works on Mac or Windows, they have removed various features from this software including the ability to adjust the radio transmitter power.

    There is no button to easily turn on and off the WiFi radio. The appearance is quite bland. Apple are non-responsive to requests to bring back features they removed from the airport utility software.

    By forcing customers to use Apple Airport Utility to configure the router, it forces you to either be an Apple customer on your computer or buy other Apple products or use Windows. There is no web interface to set it up. Other competitors have web page based set up, with far far more options and can be even accessed from Linux if you want. Apple try to lock you into their proprietary eco-system with every product they release.

  • 2.0 out of 5 stars

    Performance has degraded

    I first bought this to replace a Dlink router that needed to be rebooted every month or so. This worked well for a year, but in the past couple of months I've had numerous degraded performance issues, ranging from mysterious slowness to completely failing to pass traffic indefinitely. If it happened once every few months I suppose that would be tolerable, but happening every few days has completely ruined my confidence in this. And no, the problem is not on the carrier side, since the router does not respond to ping as it normally should. Seemed to begin when I configured an Airport Express to join or extend the network, though that may be a coincidence since I took it offline and still experienced the same issues with the router. The next time this happens I am probably going to retire it and replace with the Dlink in storage, or reconfigure it from scratch, which I'm not looking forward to.

    8 of 12 people found this useful

  • 2.0 out of 5 stars

    SNMP Disabled!

    With this model of the Airport Extreme Apple decided to disable snmp, so now I cannot monitor my bandwidth at home. I have to trust my provider to give my correct numbers. lol

    Other than that it is a decent router

    7 of 17 people found this useful

  • 2.0 out of 5 stars

    Problematic

    Works well most of the time but will drop the wireless signal and needs a reboot. This has become extremely annoying. I have been forced to take it out of my system. I have tried all suggestions and the problem still persists. I will be taking it to the Apple store for help.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Save your money

    I bought this AE to replace the TG582n router supplied by PlusNet, unfortunately because the AE keeps disconnecting whenever my internet is idle my broadband speed (ethernet) has been dropping continuously over the six weeks I've been using it.

    I have now gone back to using the TG582n and I'm once again looking for a new modem with better wifi speeds.

    3 of 11 people found this useful

  • 2.0 out of 5 stars

    High price that may not be justified.

    You would think that at the premium price for the router, that it would offer all of the Apple wireless services - AirPlay & AirPrint, but it has neither. Your Mac or PC can print to a printer over your wireless network, but your iPad will still require an AirPrint-enabled printer to be used. And the smaller base station offers Airplay, again this is missing from their top-of-the-range router.

    It's a good router, and I liked the way that as I was updating an older Airport Extreme on the network, the new 'tower' model was able to import all of the network settings incredibly quickly, and started to work as soon as I had reset my ISP's modem. The range is good, and the design of the router is certainly more convenient for my crowded home office.

    However, it is priced at a premium, lacks some of the features that you might expect Apple to include at this level of cost & there are cheaper routers available that offer similar performance. It is down to you to decide whether the extra cost justifies the lack of features in return for the greater convenience.

    9 of 14 people found this useful

  • 2.0 out of 5 stars

    Great for Time Machine, Not So Great For WIFI

    Bought this earlier in the year as I needed a drive to run Time Machine. Although its expensive I thought it worth the money as, being Apple, the WIFI is bound to be good. I am on a fibre optic deal and the coverage from the Airport Extreme is poor. We have the iMac upstairs in a study and the Airport Extreme downstairs, and the signal is terrible. Gone back to Netgear now. Works great with Time Machine though, just a very expensive way to back up your Mac!!

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    Throwing In The Towel

    Prior to buying this new extreme, I owned 4 Airport Express and 2 Airport Extreme Routers (4th & 5th gen). They worked flawlessly and were easy to configure to match my needs for PC laptops and a bunch of Apple devices. I can count the number of times I had to restart both of my Extremes on the fingers of one hand so when the 6th gen Extreme came out, I could not wait to get my hands on one. AC speed, extended range, dual transmitters and it’s an Apple...what’s not to love?!

    My first hint was the configuration interface. Like a few previous reviews say, it is awful. Yes, it is easy but if I wanted easy, I would have downgraded to a Linksys router with their one touch setup gimmick. I took a chance and tried the Airport Utility (AU) software and it found the new router. I was able to configure the 6th gen with it and I got the compatibility warning but I was able to configure security, port forwarding, MAC filtering and the new router seemed stable.

    It took a few weeks but I began to notice a drop in speed. After a few calls to my ISP, they admitted to a problem in my area and I got into the habit of rebooting the router whenever I would reboot my cable modem. The way my legacy Airport devices took a long time, sometimes hours, to rejoin the network after a router reboot was my second hint.

    Tonight, I got fed up with my slow internet speeds and was setting myself up for tech support’s standard can you connect directly to the modem question. I ran a speed test before the call and my speeds shot up. I put my 6th gen back in the mix and my speeds dropped by 2/3! I rebooted the router and was still slow. I connected through an Ethernet port and my speeds shot up again. I put my 5th gen in place and my speeds are back to normal and so are my other Airport devices.

    I have to face reality; the problem is the 6th gen Extreme and my denial of the signs. I can't say that I experienced my devices dropping off my network that others struggle with...just my internet speeds slowing down to a trickle and the legacy Airport devices not reconnecting in a timely manner. I was sure that I’d never go to another router brand but if I want to take advantage of AC speeds, the new Extreme is not the right choice for me.

    30 of 35 people found this useful

  • 2.0 out of 5 stars

    Needs the audio out!

    Why no audio out? I bought the Express because it had it. I wanted the range of the Extreme but I love the Airport feature for the direct connection to my stereo receiver. I will up grade when they add this feature.

    5 of 15 people found this useful

  • 2.0 out of 5 stars

    Disappointed in range

    I replaced an Apple Airport Extreme 802.11n router with the current 802.11ac router and have discovered the range of the ac router to be less than the n router. And I'm not talking long distances here or through dense barriers--maybe 25 feet and through drywall. The speed is somewhat better when at close range (like a foot or two) but that is hardly worth it after giving up range since I normally used a wired connection at close range.

    6 of 13 people found this useful

  • 2.0 out of 5 stars

    Sufficient but to simple.

    Easy to set up and get going but for a router at this price point it is woefully lacking in administrative features. I don't see how it benefits Apple to hide or remove extremely basic options like MAC authentication and parental controls that I have with my freebie rented router from my ISP. Good coverage and if all you want to do is plug something in and go this is adequate. If you want to anything else at all this will not meet your needs.

    6 of 16 people found this useful