Apple Expert for iTunes
Do you have questions or need technical support for iTunes? If you have any Apple hardware product for which you use iTunes, you can use our Apple Expert system to have an Expert who specializes in your exact question call you now (U.S. and Canada only). Or if you prefer to choose an exact time for the support phone call, schedule an appointment at your convenience. You'll start at the front of the line—no waiting in the queue, no talking to a machine.
Begin your Apple Expert experience now
Fast, convenient and personalized. Your Apple Expert is ready.
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Choose an Apple hardware product.Enter a serial number of an iPod, iPhone, Mac, or Apple TV product or choose from a list of your registered Apple hardware products. |
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Describe the issue.Take a moment to answer a few questions and categorize the issue you are having today. We'll also offer a few solutions based on your answers. |
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Choose a convenient time for the phone call.An Apple Expert will call you now or whenever you're ready. You decide. |