Troubleshooting 101: Introduction

This section covers some of the issues that can occur with your Mac, and provides all the troubleshooting steps you need to resolve an issue yourself. We also provide a lesson that tells you what you can do if your troubleshooting techniques aren't working.

When your Mac isn't behaving in its usual, perky manner, it's time to give it a little TLC.

Lesson 1: Quick Assist—Need help with a certain activity or have issues that need fixing fast? Check out these Quick Assist topics and triumph over your troubles.

Lesson 2: Contact Apple Service and Support—When troubleshooting doesn't resolve your issue, it's time to shout for help. If you need help with your Mac, find all your support options here.