The AppleCare Protection Plan provides service and support from the people who know your Apple TV best. For up to two years from the original purchase date of your Apple TV, you get direct, one-stop access to Apple’s award-winning telephone technical support for questions about using your Apple TV. And you get global repair coverage — both parts and labour — on your Apple TV and included accessories.

Service and support from the people who know your Apple TV best

Every Apple TV comes with complimentary telephone technical support for 90 days from your Apple TV purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the Apple TV purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

Extend your coverage to two years of service and expert telephone support.

Investment Protection

One stop for technical support

Because Apple designs Apple TV and iTunes to work together, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage1
  • Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Apple TV to an Apple Retail Store or other Apple Authorized Service Provider
  • Use with a Mac or PC

Apple hardware coverage

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labour, from Apple-authorized technicians around the world. Apple hardware coverage includes:

  • Your Apple TV
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
  • Included Apple Remote and power cord

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Apple TV topics, including:

  • Connecting to AirPort networks
  • Renting and buying shows from the iTunes Store
  • Accessing photos on your computer
  1. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
  2. Must be purchased within two years of Apple TV purchase.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. With the exception of North Carolina, the company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. In North Carolina, the company obligated under the AppleCare Protection Plan is Apple Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at www.apple.ca/legal/applecare/appgeos.html.