AppleCare Products

AppleCare+ for iPad

Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee plus applicable tax.1

Extend your coverage to two years of service and expert telephone technical support

One stop for technical support

Because Apple designs the iPad, iOS and many applications, the iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts
  • Mail-in repair3: Mail in your iPad using a prepaid shipping box provided by Apple
  • Carry-in repair3: Take your iPad to an Apple Retail Store or other Apple Authorized Service Provider
  • Express Replacement Service

Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians. Service coverage includes the following:

  • Your iPad
  • Battery1
  • AirPort4
  • Included USB cable and power adapter
  • Coverage for up to two incidents of accidental damage from handling of your iPad, each subject to a $49 service fee plus applicable tax1

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

Important notes

Purchase AppleCare+ with your new iPad. Or buy it within 60 days of your iPad purchase:

  • At an Apple Retail Store (inspection of iPad and proof of purchase are required)
  • OR call (800) 263-3394 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

For Quebec customers, please read Quebec Consumer Protection Act.

  1. Service coverage is available only for the iPad and its original included accessories for protection against (i) defects in materials or workmanship, (ii) battery depletion of 50 percent or more from original specification, and (iii) up to two incidents of accidental damage from handling of your iPad, each incident being subject to a $49 service fee plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.
  2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
  3. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
  4. AirPort must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.

AppleCare+ must be purchased within 60 days of new covered equipment. For further details, please review terms and conditions at http://www.apple.com/legal/sales-support/. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For residents of Quebec, please read Quebec Consumer Protection Act.