AppleCare Products

AppleCare+ for iPhone

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone1 and adds up to two incidents of accidental damage coverage, each subject to a $79 service fee plus applicable tax.2

Extend your coverage to two years of service and expert telephone technical support

One stop for technical support

Because Apple designs the iPhone, iOS and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Mail-in repair4: Mail in your iPhone using a prepaid shipping box provided by Apple
  • Carry-in repair4: Take your iPhone to an Apple Retail Store or other Apple Authorized Service Provider
  • Express Replacement Service

Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians. Coverage includes the following:

  • Your iPhone
  • Battery1
  • Included earphones and accessories
  • Coverage for up to two incidents of accidental damage,2 each subject to a $79 service fee plus applicable tax

Software support included

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud and Apple-branded apps, including:

  • Using iOS and iCloud
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail and Calendar
  • Connecting to wireless networks

Important notes

Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:

  • At an Apple Retail Store (inspection of iPhone and proof of purchase are required)
  • OR call (800) 263-3394 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

For Quebec customers, please read Quebec Consumer Protection Act.

  1. Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/sales-support/applecare/applecareplus/ for full details.
  2. AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. For AppleCare+ for iPhone purchased after September 10, 2013, each incident is subject to a $79 service fee plus applicable tax.
  3. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
  4. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

AppleCare+ must be purchased within 60 days of new covered equipment. For further details, please review terms and conditions at http://www.apple.com/legal/sales-support/. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For residents of Quebec, please read Quebec Consumer Protection Act.