AppleCare Products

AppleCare Pay-Per-Incident Phone Support

If your Apple products aren’t covered by complimentary support, an AppleCare Protection Plan, or AppleCare+, you can purchase a single incident of telephone support. Choose from four options, depending on your product.

To purchase pay-per-incident support, call
1-800-APL-CARE (1-800-275-2273).

$35 CAN

iPad, iPhone, iPod and Apple TV

Purchase a single incident of phone support for Apple TV, iOS, iPad, iPhone, iPod, iTunes or Apple-branded iPad or iPhone apps such as Find My iPhone, GarageBand, iMovie, Keynote, Numbers and Pages.

$59 CAN

Mac and Consumer Applications

Purchase a single incident of phone support for AirPort, AirPort Time Capsule, Mac computers, OS X, or Apple-branded apps such as Aperture, GarageBand, iMovie, iPhoto, Keynote, Numbers, Pages and Safari.

$109 CAN

iPad or iPhone Enterprise Deployment and Professional Applications.

Single-incident phone support is available for Apple Configurator, Apple Remote Desktop, Compressor, Final Cut Pro, iPhone Configuration Utility, Logic Pro, MainStage and Motion.

$799 CAN

Cross-Platform Integration and
Command-Line Interface

Purchase a single incident of phone support for system and network configuration issues including mixed-platform integration support and assistance with command-line interface tools.

For More Information

For further details about pay-per-incident offerings, please visit the Terms and Conditions page.

AppleCare Products

Purchase an AppleCare Product and get unlimited telephone technical support and hardware coverage for the life of the plan.