Because Apple builds the entire video editing solution — from hardware to software to the operating system — one phone call to AppleCare can address most of your technical needs, providing integrated support that you can’t get anywhere else. With this product, one authorized contact can telephone or email the Apple Professional Video Technical Support team for one full year. Apple’s support team is on call 12 hours a day, 7 days a week.(2) These experts provide one-stop support for Final Cut Studio, Final Cut Pro, Motion, DVD Studio Pro, and Soundtrack Pro. Also included is troubleshooting for Apple hardware and RAID Admin software, as well as for interconnectivity between your Mac or Xserve and an Xserve RAID(3); and assistance with DV, SD, and HD video input/output over FireWire or Apple-qualified capture cards.(4)
To extend your repair coverage to three years from your Apple hardware’s purchase date, add the AppleCare Protection Plan for your Mac computers and the AppleCare Premium Service and Support plan for Xserve and Xserve RAID systems. When you combine AppleCare Professional Video Support with the AppleCare Protection Plan and the AppleCare Premium Service and Support Plan, not only can experts help troubleshoot your entire Apple video solution, they can even set up a repair for your Apple hardware with a single call. To help keep your storage area network available day and night, purchase AppleCare Xsan Support to troubleshoot your Apple Xsan file system. And for IT department — level support, choose from three levels of Mac OS X Server Software Support.
Ordering Information
To purchase AppleCare Professional Video Support and other AppleCare products, visit the Apple Store online, an Apple Store near you, or an Apple Authorized Reseller.
(1) Details of support coverage and eligible Apple technologies are described under the terms and conditions.
(2) Telephone numbers and hours of operation may vary and are subject to change; local telephone fees may apply. Access to Internet based resources requires the use of a compatible Internet service provider; fees may apply.
(3) Hardware repairs that are not covered under warranty require an extended service contract, such as the AppleCare Protection Plan.
(4) For a list of Apple-qualified capture cards, see www.apple.com/finalcutpro/specs.html.
