Contacting Apple

Sales & Product Inquiries

Apple Online Store

The Apple Online Store is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online, or by calling (800) MY-APPLE (800-692-7753), 7 days a week from 4:00 a.m. to 10:00 p.m. Pacific time.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692-7753, 7 days a week from 4:00 a.m. to 10:00 p.m. Pacific time.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1-800-854-3680, 7 days a week from 4:00 a.m. to 10:00 p.m. Pacific time.

Corporate and Government Sales:

  • Apple Enterprise Sales
    (877) 412-7753
  • Apple Goverment Sales
    (877) 412-7753

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1-800-692-7753. If you are buying on behalf of an educational institution, visit Apple Store for Education Institutions or call 1-800-800-2775, 7 days a week from 4:00 a.m. to 10:00 p.m. Pacific time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

Get financing for you, your business, or your school

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Become a Consultant, Reseller, or Service Provider

Join Apple as a consultant, reseller, or service provider.

North American Corporate Contacts

United States

  • Apple Media Helpline
    (408) 974-2042
  • Apple Software Upgrade Center
    (888) 840-8433
  • Reseller Referral (Resellers, Trainers, Consultants)
    (800) 538-9696

Canada

  • Apple Store (Consumer and Education Individuals)
    (800) MY-APPLE (800-692-7753)

Mexico

  • Apple Store (Consumer and Education Individuals)
    001-800-MY-APPLE (001-800-692-7753)
  • Apple Store (Small Business)
    001-800-692-7753

Product & Technical Support

Browse online support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More ways to get help:

If you have a hearing or vision impairment, call (877) 204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.

Mac, iPhone, iPod, iPad, Apple TV, and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.