About Web Help Desk: Pro
This software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface, iPhone, 2-way email integration, and automated email-to-ticket conversion.

The Web Help Desk software also provides a complete CMDB for asset management, as well as seamless Asset Discovery and Remote Control integration with Apple Remote Desktop.

Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset and Desktop Management
- Many more features

What’s New in this Version
- Issue causing bar and pie charts not to appear in PDFs.
- Bug preventing scheduled reports from being sent if they were assigned to clients but no techs.