If your question isn't answered here, please contact us using the form below.
How long will it take to get my order?
Except for certain holidays, print orders are typically shipped within 1 - 3 business days of when your order is placed, and book, card and calendar orders are typically shipped witin 3 - 4 business days after your order is placed. Business days are Monday through Friday. Orders placed on Friday, Saturday, or Sunday are generally shipped out by Wednesday, regardless of the shipping method chosen.
How we estimate delivery time:
Where is my order?
For information about the status of your order, please visit our Order Status FAQ.
What are my shipping method options?
Apple offers two convenient methods of shipping for photo products. Learn more about shipping method options.
How much does shipping cost?
Apple Photo Services calculates shipping costs based on the product and quantity ordered. Click here to view a list of our shipping prices. You will be given the opportunity to review your shipping charges on the order panel prior to submitting your order.
Can I ship an order to multiple recipients at the same time?
I only got some of my items. Where is the rest of my order?
For information about the status of your order, please visit our Order Status FAQ.
Why doesn't my tracking number work?
For information about the status of your order, please visit our Order Status FAQ.
Do you ship internationally?
Customers in Europe can ship photo orders to any address in Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Norway, Netherlands, Spain, Sweden, Switzerland and in the United Kingdom. Please note that orders cannot be shipped to UK Channel Islands, Canary Islands, Andorra or French departments. Apple Photo Services does not currently offer shipping from Europe to other countries at this time.
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Send our support team an email using this form. Our support experts will make every effort to reply to the email address you provide within 48 hours.
