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Contact Support
Service and support options for your iPhone depend on where you purchased it. Choose a service option below:
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Carrier Support
If you purchased your iPhone from a Hong Kong carrier, contact your carrier:
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iPhone Authorized Service Provider
If you purchased your iPhone from an Apple Premium Reseller, Broadway, or Fortress, please contact an iPhone Authorized Service Provider.
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Apple Support
If you purchased your iPhone directly from Apple, save time by starting your support request online and we'll connect you to an expert.
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Learn more about iPhone service
Find answers to all your questions about service and repair options, warranty, pricing, and other processes in your country.
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Complimentary Support
Most Apple products come with 90 days of complimentary phone support and a one-year limited warranty. We recommend that you check your coverage before contacting us.
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Extend Your Support
AppleCare for iPhone extends your coverage to two years from the original purchase date.
Learn more